Mercure Chambéry Centre

Hotels
•
Mercure
8 (1248 reviews)
183 Place de la Gare , Chambéry , fr

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Quality breakfast
Cons:
Noise issues
High parking fees
Maintenance concerns

Categories

Cleanliness
7.46
Room cleanliness received mixed reviews; some mention adequate cleanliness, while others noted issues with maintenance.
Service
8.43
Positive feedback about helpful staff and efficient service was noted in multiple reviews.
Location
8.97
Consistently praised for its convenient location near the train station and city center.
Room Quality
7.92
General comfort and some amenities were appreciated; however, there were complaints about bedding quality.
Amenities
7.45
Amenities like the spa were praised, but parking and room temperature control were criticized.
Value for Money
6.91
Some reviews indicated that prices, particularly for breakfast and parking, were viewed as high relative to quality.
Food and Beverage
8.96
Highly rated for breakfast quality and variety, with positive mentions of dining experiences.
Overall Experience
7.93
Overall, guests expressed satisfaction with their stay, highlighting positive experiences and especially the location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 21:39

Property Description

Modern Business Hotel in City Centre
The Mercure Chambéry Centre is a contemporary business hotel conveniently located in the heart of the city. Situated opposite the train station, this hotel offers a sleek and fully soundproofed stay for guests seeking comfort and convenience.

Luxurious Amenities
Indulge in Savoie wines and delectable sharing platters at the onsite bar, or enjoy them in the privacy of your room. The hotel's rooms feature updated bedding and the option to upgrade to a Privilege room, complete with premium amenities like memory foam pillows, a Nespresso machine, and a docking station for your devices.

Prime Location and Convenience
With its proximity to the medieval city, castle, restaurants, and cultural attractions, the Mercure hotel ensures that guests have access to the best of Chambéry. Additionally, the availability of private covered parking adds an extra layer of convenience for travelers.

Experience luxury and convenience at Mercure Chambéry Centre - book your stay now!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 16 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 1248 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 7.92
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 8.96
Overall Experience: 7.93
B
Bernard • solo_traveller • fr
10
Excellent
Pros:

Grande chambre

2026-02-14 • via Nuitee
S
simona • solo_traveller • gf
8
Très bien
Pros:

Le déjeuner

Cons:

La difficulté de connexion Internet

2026-02-14 • via Nuitee
B
Bernard • extended_group • fr
9
2026-02-11 • via Nuitee
C
celine • couple • fr
10
À refaire
Pros:

Tout

2026-02-11 • via Nuitee
L
LumiAni • extended_group • ro
9
Lovely Chambery
Pros:

Room was spacious, quiet, clean and equipped with everything you need; buffet breakfast with many options; location near the train station and close to the center; overall it was ok

Cons:

I didn't think it was fair that the deposit/guarantee paid at check-in was returned a few days after check-out. I've never encountered anything like this before.

2026-02-10 • via Nuitee
R
Radia • solo_traveller • fr
5
2026-02-10 • via Nuitee
P
Pead • couple • gb
10
Superb
Pros:

Proximity to rail is fantastic. Staff were very friendly and helpful. Rooms clean and well stocked appointed. A great place to stay if train travelling.

2026-02-09 • via Nuitee
L
luciano • family_with_children • it
9
2026-01-31 • via Nuitee
D
Denise • solo_traveller • fr
9
Correspond au descriptif de Booking.com
Pros:

À côté de la gare comme le Restaurant Marcelle & Jo agréable pour déjeuner et diner

2026-01-30 • via Nuitee
P
PATRICIA • solo_traveller • fr
9
Halte professionnelle a Chambéry
Pros:

L'emplacement de l'hôtel est idéal (juste en face de la gare). La chambre était spacieuse, joliment décorée. La bouilloire avec quelques sachets de thé et la machine à café avec quelques capsules sont un plus très appréciable. Le personnel est à l'écoute et agréable.

Cons:

RAS

2026-01-29 • via Nuitee
J
Jeannin • couple • fr
6
Cons:

chambre froide

2026-01-28 • via Nuitee
A
Anto • solo_traveller • fr
8
2026-01-27 • via Nuitee
E
Emmanuelle • solo_traveller • fr
7
2026-01-26 • via Nuitee
S
Sylviane • family_with_children • fr
10
Pros:

Tout était parfait et surtout un super petit déjeuner et très bien situé.

2026-01-24 • via Nuitee
S
Séverine • solo_traveller • fr
9
2026-01-23 • via Nuitee
P
Pauline • couple • fr
10
Emplacement idéal, chambre au top !
Pros:

L’emplacement en face de la gare est idéal ! Nous avions demandé une chambre avec baignoire, ce qui nous a été accordé. La chambre est spacieuse. On n’entend absolument pas les autres chambres (il y a un couloir avant d’arriver à la chambre). Enfin, on nous avait fourni un lit parapluie comme demandé.

Cons:

Le prix excessif du petit déjeuner (que nous n’avons pas réservé)

2026-01-21 • via Nuitee
S
Stephanie • solo_traveller • fr
6
Cons:

Literie plus que moyenne (dure et à ressort)
Chambre tenante à l’ascenseur (bruyante)

2026-01-20 • via Nuitee
J
Jérémie • family_with_children • fr
8
2026-01-20 • via Nuitee
G
GERARD • extended_group • fr
9
2026-01-20 • via Nuitee
R
Rogerio • couple • fr
3
Moyen
Cons:

La première personne qui nous a accueillis n’était pas du tout agréable.
Parking très compliqué : une seule borne pour voiture électrique, alors que le marquage au sol laisse penser qu’il y en a deux. En réalité, seules des voiturettes peuvent y stationner.

2026-01-19 • via Nuitee