Mercure Chambéry Centre

Hotels
Mercure
8 (1336 reviews)
183 Place de la Gare , Chambéry , fr

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Quality breakfast
Cons:
Noise issues
High parking fees
Maintenance concerns

Categories

Cleanliness
7.46
Room cleanliness received mixed reviews; some mention adequate cleanliness, while others noted issues with maintenance.
Service
8.43
Positive feedback about helpful staff and efficient service was noted in multiple reviews.
Location
8.97
Consistently praised for its convenient location near the train station and city center.
Room Quality
7.92
General comfort and some amenities were appreciated; however, there were complaints about bedding quality.
Amenities
7.45
Amenities like the spa were praised, but parking and room temperature control were criticized.
Value for Money
6.91
Some reviews indicated that prices, particularly for breakfast and parking, were viewed as high relative to quality.
Food and Beverage
8.96
Highly rated for breakfast quality and variety, with positive mentions of dining experiences.
Overall Experience
7.93
Overall, guests expressed satisfaction with their stay, highlighting positive experiences and especially the location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 21:39

Property Description

Modern Business Hotel in City Centre
The Mercure Chambéry Centre is a contemporary business hotel conveniently located in the heart of the city. Situated opposite the train station, this hotel offers a sleek and fully soundproofed stay for guests seeking comfort and convenience.

Luxurious Amenities
Indulge in Savoie wines and delectable sharing platters at the onsite bar, or enjoy them in the privacy of your room. The hotel's rooms feature updated bedding and the option to upgrade to a Privilege room, complete with premium amenities like memory foam pillows, a Nespresso machine, and a docking station for your devices.

Prime Location and Convenience
With its proximity to the medieval city, castle, restaurants, and cultural attractions, the Mercure hotel ensures that guests have access to the best of Chambéry. Additionally, the availability of private covered parking adds an extra layer of convenience for travelers.

Experience luxury and convenience at Mercure Chambéry Centre - book your stay now!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 16 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 1336 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 7.92
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 8.96
Overall Experience: 7.93
R
Regula couple ch
7
Für eine Nacht o.k.
Pros:

Die Lage, das Parking direkt unter dem Hotel obwohl mit enger Einfahrt.
Bequeme Betten.

Cons:

Die Einfahrt in das Parking war extrem eng und die Parkplätze klein
Leider gab es im TV kein einziges deutschsprachiges Programm.

2026-05-16 via Nuitee
F
François couple fr
9
Excellent séjour
Pros:

L’accueil et le petit déjeuner

2026-05-15 via Nuitee
C
Cristina solo_traveller it
8
2026-05-15 via Nuitee
M
Michael couple au
10
A wonderful stop over during a train trip between Barcelona and Milan
Pros:

This is an excellent hotel in a superb location; the staff were friendly and very helpful. the room was a good size and the bed was comfortable, overall a very good experience.

Cons:

Nothing to add

2026-05-14 via Nuitee
M
Martin solo_traveller gb
10
Excellent stopover.
Pros:

Great location opposite train station and short walk into town centre. Good variety of food at breakfast. Room clean, spacious and comfortable.

Cons:

Nothing.

2026-05-13 via Nuitee
A
Annie family_with_children fr
8
2026-05-11 via Nuitee
M
moreau solo_traveller fr
10
2026-05-10 via Nuitee
M
Martine family_with_children fr
8
Pros:

Parfait

2026-05-10 via Nuitee
M
Marianna solo_traveller it
9
2026-05-07 via Nuitee
U
Untereiner family_with_children fr
6
2026-05-07 via Nuitee
S
Sébastien couple fr
8
2026-05-06 via Nuitee
C
Corentin solo_traveller fr
8
2026-05-05 via Nuitee
M
Marianna solo_traveller it
9
2026-05-05 via Nuitee
K
kathleen couple gb
10
Very good and will stay again
Pros:

Breakfast very good.
Reception staff very helpful and gave us recommendations of restaurants to go to.
Room was comfortable
Right opposite railway station - so perfect!

Cons:

all good

2026-05-04 via Nuitee
V
valerie couple fr
10
Séjour court mais que je renouvellerais
Pros:

Accueil confort

2026-05-04 via Nuitee
V
Virginie solo_traveller fr
4
Un hôtel bien placé mais vieillissant et sans charme ni saveur
Pros:

L’emplacement et la jeune fille a l’accueil très sympathique

Cons:

La femme plus senior et plus expérimentée a l’accueil : contact très sec, peu aidante, ne mettant aucune forme aux annonces désagréables pour les clients.
La chambre: pas de Clim, une salle de bain avec une lumière qui ne fonctionne pas et une baignoire très vetuste( tracé d usure au joint)

2026-05-03 via Nuitee
E
EliZa91 solo_traveller ch
10
attention au chargeur
Cons:

Le chargeur pour EV est squatté par des non evs et/ou une voiture qui, arrivant 2ème, bloque totalement la sortie de la première arrivée.

2026-05-03 via Nuitee
R
Rudolf couple ch
7
hat gepasst
Pros:

Alles gut!

Cons:

Hotelobby ist karg und nicht sehr einladend

2026-05-02 via Nuitee
D
Dominique solo_traveller fr
5
2026-04-28 via Nuitee
G
Giovanna couple it
9
Tutto positivo!
Pros:

Posizione

2026-04-26 via Nuitee