Adhara Hacienda Cancun

Hotels
8.5 (5960 reviews)
Avenida Nader, 1 , Cancún , MX
+52 998 881 6500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Attentive service
Good breakfast
Clean rooms
Cons:
Water quality issues
Location concerns
Some amenities showing age

Categories

Cleanliness
7.33
Some reviews mention water quality issues and general cleanliness concerns.
Service
9.3
Many guests praised the attentive and friendly service of the staff.
Location
7.84
Location received mixed feedback, with some being displeased about the surrounding area.
Room Quality
8.79
Rooms were consistently noted as clean and comfortable with good amenities.
Amenities
8.32
General satisfaction with amenities like the pool and breakfast, despite some mentions of aging facilities.
Value for Money
8.78
Guests generally felt they received good value for the price, especially with the breakfast.
Food and Beverage
8.83
Multiple positive mentions of the breakfast quality and variety.
Overall Experience
8.8
Overall, guests expressed a satisfactory experience, with many intending to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:38

Property Description

Convenient Location
Situated in the heart of Cancun, the Adhara Hacienda Cancun offers easy access to popular sites and provides a free shuttle service to the beach, ensuring a seamless vacation experience.

Modern Amenities
With complimentary Wi-Fi, a gift shop, a fitness centre, and an outdoor swimming pool, guests at the Adhara Hacienda Cancun can enjoy a range of thoughtful amenities that enhance their stay.

On-Site Dining
Indulge in a culinary journey at Adhara Grill, the hotel's restaurant that serves up a delectable mix of Mexican and international cuisine for breakfast, lunch, and dinner, promising a delightful dining experience during your stay.

Experience the perfect blend of convenience, comfort, and culinary delights at Adhara Hacienda Cancun. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CUN

Location

Guest Reviews

8.5
Based on 5960 reviews
Cleanliness: 7.33
Service: 9.3
Location: 7.84
Room Quality: 8.79
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 8.8
A
Andrés Felipe • couple • co
10
Excelente lugar
Pros:

Excelente ubicación, comida deliciosa , excelente servicio

2026-10-22 • via Nuitee
D
Diana Marcela • family_with_children • co
8
agradable
Pros:

pequeño pero instalaciones lindas la comida muy buena

Cons:

es en el centro no es cerca ala playa es lejos

2026-10-22 • via Nuitee
C
Christian Maciel • family_with_children • ee
8
Pros:

Is very easy to get to the hotel from the ADO bus station. The room was spacious, bed was quite firm but I like that.

Cons:

The window was quite small, not much of a view if you don't book a room overlooking the pool. For the Cancun weather I wish the hotel had a mini fridge to keep cold drinks.

2026-10-21 • via Nuitee
A
Anne-Cécile • couple • fr
8
Séjour agréable
Pros:

Chambres confortables, petit-déjeuner copieux, piscine agréable

Cons:

Accès peu indiqué dans la rue de l’hôtel

2026-10-21 • via Nuitee
A
Athuil • family_with_children • fr
10
Magnifique séjour, je recommande
Pros:

Nous avons tout aimé. L’ambiance, la décoration, la gentillesse du personnel et la piscine avec son bar très agréable.

2026-10-20 • via Nuitee
J
Jean-Roch • extended_group • fr
6
Hôtel moyen, plus adapté aux gros flux de clients qu’à un séjour confortable
Pros:

Emplacement correct

Cons:

Restaurant ordinaire, plutôt du type fast food. Chambre non préparée conformément à la réservation. Globalement mal clilatisé : espaces communs de l’hôtel à l’air libre.

2026-10-18 • via Nuitee
I
ian • family_with_children • gb
8
Pros:

We booked this hotel for our first night in Mexico as it was near the ferry port. Can't fault location and was able to pop to one of the locals markets in the morning. Breakfast was also very good.

Cons:

Nothing, the hotel served it's purpose

2026-10-15 • via Nuitee
G
Gabriela • family_with_children • cr
10
Me gustó mucho el lugar la ubicación y un desayuno delicioso
Pros:

La decoración y muy cómoda la habitación

Cons:

Había cucarachas en la habitación y el olor a cloaca

2026-10-14 • via Nuitee
B
Brandon • couple • pe
4
Average
Cons:

Staff was not helpful at check in without recommendations or helpful information. I would say because check in was at almost midnight.

2026-10-11 • via Nuitee
Манченко • couple • ca
10
Второй раз приезжаю и каждый раз нравится.
Pros:

Все было очень хорошо

2026-10-11 • via Nuitee
M
Mariano • solo_traveller • ar
10
2026-10-10 • via Nuitee
T
takatsugu • family_with_children • us
10
2026-10-07 • via Nuitee
H
Heriberto • solo_traveller • mx
10
Pros:

Excelente ubicación, alberca agradable.

2026-09-19 • via Nuitee
V
Valentin • couple • ch
9
2026-09-15 • via Nuitee
M
Marta • couple • es
9
2026-09-14 • via Nuitee
D
Diego • solo_traveller • br
8
2026-09-14 • via Nuitee
A
Antonio • couple • it
7
Carino
Pros:

La grandezza della stanza con il balcone sulla piscina

Cons:

Il bagno puzzava di fogna anche se era pulito, e la poca empatia del personale

2026-09-13 • via Nuitee
D
David • solo_traveller • nl
8
Pros:

Goede ruimen familie kamer. Met twee badkamers.

2026-09-13 • via Nuitee
L
Leandro • family_with_children • br
10
Ótimo custo benefício!
Pros:

Localização ótima!

Cons:

Tudo perfeito!

2026-09-12 • via Nuitee
M
Miguel • solo_traveller • mx
10
Muy buena estancia
Pros:

En general todo estuvo muy bien

2026-09-09 • via Nuitee