Adhara Hacienda Cancun

Hotels
8.5 (5880 reviews)
Avenida Nader, 1 , Cancún , mx

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Attentive service
Good breakfast
Clean rooms
Cons:
Water quality issues
Location concerns
Some amenities showing age

Categories

Cleanliness
7.33
Some reviews mention water quality issues and general cleanliness concerns.
Service
9.3
Many guests praised the attentive and friendly service of the staff.
Location
7.84
Location received mixed feedback, with some being displeased about the surrounding area.
Room Quality
8.79
Rooms were consistently noted as clean and comfortable with good amenities.
Amenities
8.32
General satisfaction with amenities like the pool and breakfast, despite some mentions of aging facilities.
Value for Money
8.78
Guests generally felt they received good value for the price, especially with the breakfast.
Food and Beverage
8.83
Multiple positive mentions of the breakfast quality and variety.
Overall Experience
8.8
Overall, guests expressed a satisfactory experience, with many intending to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:38

Property Description

Convenient Location
Situated in the heart of Cancun, the Adhara Hacienda Cancun offers easy access to popular sites and provides a free shuttle service to the beach, ensuring a seamless vacation experience.

Modern Amenities
With complimentary Wi-Fi, a gift shop, a fitness centre, and an outdoor swimming pool, guests at the Adhara Hacienda Cancun can enjoy a range of thoughtful amenities that enhance their stay.

On-Site Dining
Indulge in a culinary journey at Adhara Grill, the hotel's restaurant that serves up a delectable mix of Mexican and international cuisine for breakfast, lunch, and dinner, promising a delightful dining experience during your stay.

Experience the perfect blend of convenience, comfort, and culinary delights at Adhara Hacienda Cancun. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 5880 reviews
Cleanliness: 7.33
Service: 9.3
Location: 7.84
Room Quality: 8.79
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 8.8
P
Peoples solo_traveller us
8
2026-06-27 via Nuitee
B
Bazan extended_group ar
9
Una maravilla
Pros:

Todo excelente, si me hubiera gustado que tuviera una nevera. El personal de seguridad un espectáculo. Lo recomiendo en un 100x100

2026-06-26 via Nuitee
O
OHARA solo_traveller jp
8
2026-06-26 via Nuitee
V
Valdeci solo_traveller br
9
2026-06-24 via Nuitee
A
Ana B. Ruiz solo_traveller es
9
2026-06-24 via Nuitee
M
Maike solo_traveller de
7
2026-06-21 via Nuitee
S
Sergio couple br
9
2026-06-21 via Nuitee
S
Shinya solo_traveller jp
5
朝食が魅力のホテル
Pros:

・朝食ビッフェの充実度が高い
・建物に古さは感じるが清潔
・バスセンタから近く好アクセス
・フロアにウォーターサーバーが設置されていて良かった
・部屋にドライヤーがあった

Cons:

・チップ用の両替をフロントにお願いしたら断られた
・宿泊した部屋に冷蔵庫が無かった
・Wi-Fiの速度が少し不満だった
・コンディショナーが補充されていなかった

2026-06-20 via Nuitee
J
Juan solo_traveller us
9
2026-06-19 via Nuitee
E
Elias solo_traveller cr
10
Entrada del parqueo
Pros:

Las instalaciones

Cons:

La entrada del parqueo es un poco confusa ya que no tiene rótulo

2026-06-18 via Nuitee
P
Pedro family_with_children us
9
I loved the cleanliness and the smell of the lobby
Pros:

The breakfast

Cons:

I liked everything

2026-06-18 via Nuitee
E
Estanislao family_with_children us
10
2026-06-18 via Nuitee
A
Alcala Alvarado solo_traveller mx
10
2026-06-17 via Nuitee
L
Laura solo_traveller br
10
Recomendo
Pros:

A decoração do hotel é linda, a área da piscina é excelente, o quarto é confortável e os funcionários são excelentes. O café da manhã é delicioso. O quarto é exatamente como nas fotos

Cons:

O ar-condicionado no quarto pode ser um pouco barulhento a noite. Se você tem sono leve, recomendo desligá-lo ou usar tampões nos ouvidos.

2026-06-17 via Nuitee
T
Toni Zovko solo_traveller ba
10
Pros:

Odličan smještaj, udobni kreveti, čisto, ljubazno osoblje, odličan bazen. Sve super

Cons:

Samo malo raznovrsniji dorucak, da ima nekog sira i salama, ali inače super dorucak

2026-06-17 via Nuitee
W
Wuilliam Naranjo solo_traveller cr
10
Pros:

Limpieza

Cons:

Na

2026-06-17 via Nuitee
I
Islas family_with_children us
8
Me salí dos noches antes y no hubo refund
Cons:

Que tuve que pedir varias veces que checaran el aire acondicionado

2026-06-14 via Nuitee
S
Sandra solo_traveller mx
10
Pros:

Me encanto todo se siente paz y todos son muy amables, la comida deliciosa. Las camas comodas el mantenimiento limpio todo el tiempo, volveria muchas veces mas gracias a todo el personal.

2026-06-11 via Nuitee
D
Dillanes Hernández solo_traveller mx
10
Pros:

El lugar es muy cómodo y brindan buen servicio

2026-06-09 via Nuitee
M
Martha family_with_children ca
10
great
Pros:

The breakfast and the staff were very polite.

Cons:

I have a suite with one room, but the view wasn't the greatest, and my shower didn't have warm water, only cold.

2026-06-08 via Nuitee