Adhara Hacienda Cancun

Hotels
8.5 (5535 reviews)
Avenida Nader, 1 , Cancún , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Attentive service
Good breakfast
Clean rooms
Cons:
Water quality issues
Location concerns
Some amenities showing age

Categories

Cleanliness
7.33
Some reviews mention water quality issues and general cleanliness concerns.
Service
9.3
Many guests praised the attentive and friendly service of the staff.
Location
7.84
Location received mixed feedback, with some being displeased about the surrounding area.
Room Quality
8.79
Rooms were consistently noted as clean and comfortable with good amenities.
Amenities
8.32
General satisfaction with amenities like the pool and breakfast, despite some mentions of aging facilities.
Value for Money
8.78
Guests generally felt they received good value for the price, especially with the breakfast.
Food and Beverage
8.83
Multiple positive mentions of the breakfast quality and variety.
Overall Experience
8.8
Overall, guests expressed a satisfactory experience, with many intending to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:38

Property Description

Convenient Location
Situated in the heart of Cancun, the Adhara Hacienda Cancun offers easy access to popular sites and provides a free shuttle service to the beach, ensuring a seamless vacation experience.

Modern Amenities
With complimentary Wi-Fi, a gift shop, a fitness centre, and an outdoor swimming pool, guests at the Adhara Hacienda Cancun can enjoy a range of thoughtful amenities that enhance their stay.

On-Site Dining
Indulge in a culinary journey at Adhara Grill, the hotel's restaurant that serves up a delectable mix of Mexican and international cuisine for breakfast, lunch, and dinner, promising a delightful dining experience during your stay.

Experience the perfect blend of convenience, comfort, and culinary delights at Adhara Hacienda Cancun. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 5535 reviews
Cleanliness: 7.33
Service: 9.3
Location: 7.84
Room Quality: 8.79
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 8.8
S
Saman • couple • de
9
Perfect
Pros:

Clean , it does have everything you need

Cons:

Location

2026-03-14 • via Nuitee
L
Lucie • family_with_children • cz
4
Pros:

Bazén a umístění hotelu, kvůli centru a autobusu ADO

Cons:

Pokoj byl cítit silným zápachem plísně a odpadu, zapachala voda ze sprchy, postel byla nepohodlna (tvrda), pokoj číslo 358 s oknem na straně, kde byly všechny klimatizační jednotky, z venku šel obrovský hluk, bez ledničky, bez kávovaru, snídaně určitě nebyly fantastické, slabý průměr, ale vyberete si. Plíseň v koupelně ve všech spárách.

2026-03-14 • via Nuitee
F
Flori • family_with_children • it
7
2026-03-14 • via Nuitee
T
Thomas • couple • fr
8
2026-03-14 • via Nuitee
D
Diaz • family_with_children • mx
10
Pros:

Su desayuno buffet perfecto

Cons:

El café de todo día está muy quemado

2026-03-14 • via Nuitee
I
Ibtissam • couple • fr
10
2026-03-13 • via Nuitee
R
Rafael • family_with_children • us
10
Pros:

Everything was super good specially the head cookZahidiel. He was so kind to everyone and one kind.

Cons:

Everything

2026-03-13 • via Nuitee
B
Benoit Norbet Pierre • couple • fr
7
2026-03-13 • via Nuitee
C
Claudia • extended_group • it
10
Pros:

Tutto molto bello

2026-03-13 • via Nuitee
M
Mélisa • family_with_children • fr
8
2026-03-12 • via Nuitee
L
Lili Guiselle • extended_group • mx
9
muy agradable hotel
Pros:

me parece un buen hotel muy limpio con excelente en lo general de su arquitectura y cumple con lo necesario para descansar y la alberca y el comedor muy bien disfrutamos el lugar muy agradable y buen buffet

Cons:

lo que no me gusto es la parte de atras del hotel cuando llegamos nos dio ubicacion y entramos por ahy y como que falta señalamiento que no se si sea estacionamiento o solo lugar para entrar personal me gustaria que le pusieran mas atencion con señalamientos para saber que no se puede entrar por atras

2026-03-11 • via Nuitee
C
Christophe • extended_group • fr
7
2026-03-11 • via Nuitee
M
Mariusz • family_with_children • ie
9
Pros:

Good location, nice swimming pool and bar area, very good breakfast

Cons:

Rooms need renovation

2026-03-10 • via Nuitee
F
Frederic • family_with_children • fr
10
2026-03-10 • via Nuitee
E
Erika • family_with_children • mx
9
Excelente custo x benefício para quem quer conhecer a região
Pros:

Localização, custo x benefício

Cons:

A cama não era tão confortável

2026-03-10 • via Nuitee
M
Michel • couple • fr
8
2026-03-09 • via Nuitee
T
Tomas • couple • ca
8
2026-03-08 • via Nuitee
M
Marie • family_with_children • fr
8
Séjour sympa
Pros:

L’emplacement à proximité de la gare ado
Petit déjeuner complet

Cons:

Bruyant

2026-03-08 • via Nuitee
N
Nicolas • family_with_children • fr
9
Pratique et efficace
Pros:

Petit dej varié, piscine

Cons:

Bruyant côté route, pas les d’eux chambres à côté

2026-03-08 • via Nuitee
V
Vera Lucia • family_with_children • br
10
Pros:

Funcionários da recepção muito atenciosos

Cons:

Um pouco longe da zona hoteleira

2026-03-08 • via Nuitee