Adhara Hacienda Cancun

Hotels
8.5 (5960 reviews)
Avenida Nader, 1 , Cancún , mx
+52 998 881 6500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Attentive service
Good breakfast
Clean rooms
Cons:
Water quality issues
Location concerns
Some amenities showing age

Categories

Cleanliness
7.33
Some reviews mention water quality issues and general cleanliness concerns.
Service
9.3
Many guests praised the attentive and friendly service of the staff.
Location
7.84
Location received mixed feedback, with some being displeased about the surrounding area.
Room Quality
8.79
Rooms were consistently noted as clean and comfortable with good amenities.
Amenities
8.32
General satisfaction with amenities like the pool and breakfast, despite some mentions of aging facilities.
Value for Money
8.78
Guests generally felt they received good value for the price, especially with the breakfast.
Food and Beverage
8.83
Multiple positive mentions of the breakfast quality and variety.
Overall Experience
8.8
Overall, guests expressed a satisfactory experience, with many intending to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:38

Property Description

Convenient Location
Situated in the heart of Cancun, the Adhara Hacienda Cancun offers easy access to popular sites and provides a free shuttle service to the beach, ensuring a seamless vacation experience.

Modern Amenities
With complimentary Wi-Fi, a gift shop, a fitness centre, and an outdoor swimming pool, guests at the Adhara Hacienda Cancun can enjoy a range of thoughtful amenities that enhance their stay.

On-Site Dining
Indulge in a culinary journey at Adhara Grill, the hotel's restaurant that serves up a delectable mix of Mexican and international cuisine for breakfast, lunch, and dinner, promising a delightful dining experience during your stay.

Experience the perfect blend of convenience, comfort, and culinary delights at Adhara Hacienda Cancun. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CUN

Location

Guest Reviews

8.5
Based on 5960 reviews
Cleanliness: 7.33
Service: 9.3
Location: 7.84
Room Quality: 8.79
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 8.8
L
Leandro • family_with_children • br
10
Ótimo custo benefício!
Pros:

Localização ótima!

Cons:

Tudo perfeito!

2026-09-12 • via Nuitee
M
Miguel • solo_traveller • mx
10
Muy buena estancia
Pros:

En general todo estuvo muy bien

2026-09-09 • via Nuitee
K
Kraemer • solo_traveller • de
9
Pros:

Super hotel mit sehr leckerem Frühstück

Cons:

Nix

2026-09-06 • via Nuitee
B
Bassam • family_with_children • mx
9
Buen hotel
Pros:

El mejor en calidad precio, su ubicacion es excelente serca de todo en la cuidad, lo recomiendo buen servicio y el bufet desayuno es excelente para que inicias tu dia.

2026-09-05 • via Nuitee
O
OSAMU • couple • jp
5
Pros:

ダウンタウンであっても静かな場所だった。思ったより周囲は夜も危険は感じなかった。絶賛する方も多い朝食は正直言って普通でした。

Cons:

エグゼクティブルームの設備としてスリッパ、バスローブの記載があるが到着時に部屋に無かったため、フロントへお願いしたが、持ってきたのはベルト無しのバスローブのみだった。翌日にはベルトが補充されたが「当ホテルにはスリッパは無い」と言われ、最後までスリッパは提供されなかった。

2026-09-05 • via Nuitee
L
Luigi • solo_traveller • it
8
Pros:

Hotel pulito con tutto quello che serve. Abbiamo soggiornato solo una notte, ma è una valida alternativa ai mega resort di Cancun

2026-09-03 • via Nuitee
G
Guido • family_with_children • nl
9
Goed hotel downtown Cancun, vlakbij de ferry naar Isla Mujeres.
Pros:

Goed hotel bij aankomst per vliegtuig in de namiddag in Cancun. Heerlijk zwembad en restaurant. Ideaal om volgende dag door te reizen naar Isla Mujeres. Ontbijtbuffet prima.

2026-09-01 • via Nuitee
S
Stephen • solo_traveller • gb
9
Very relaxed vibe
Pros:

It had a very relaxed but professional feel to this hotel.
The location is an easy walk to the main old town and once you work out yhe grids easy to get to.
Taxis are good value and the deep tissue massage was exceptional

The tour to Chichen Itza with Carlos my taxi was good value and i’d recommend him

Cons:

It was a bit sketchy for my first day knowing the streets but thats my issue not the hotels

2026-09-01 • via Nuitee
M
Marijo • family_with_children • ca
8
Good value. and very nice pool.
Pros:

Buffet was great, had omelette, quesadilla station. Had variety of food. And staff was friendly.

Cons:

My son had ants in his bed. Not sure if this typical of a tropical country but the other beds didn’t have ants.

2026-09-01 • via Nuitee
C
Cristina • couple • es
10
Perfecto para descansar
Pros:

Todo

Cons:

Todo fue perfecto

2026-09-01 • via Nuitee
W
Wendy • family_with_children • us
9
2026-08-31 • via Nuitee
M
Martin • family_with_children • de
8
Alles gut! Wir können das Hotel nur weiterempfehlen!
Pros:

Alles gut. Wir waren drei Übernachtungen da. Wir können das Hotel auf jeden Fall weiterempfehlen!

Cons:

Wir können nichts negatives sagen. Alles war gut!

2026-08-30 • via Nuitee
J
Jan vos • solo_traveller • nl
9
2026-08-27 • via Nuitee
L
luca • solo_traveller • it
9
2026-08-26 • via Nuitee
R
Roland • solo_traveller • gp
10
Un bon hôtel !
Pros:

Hotel bien situé non loin du mercado 28, de l'embarcadère pour Isla Mujeres et du parque las Palapas en voiture.
La chambre de luxe est bien équipée et spacieuse avec un ménage quotidien.
Le petit déjeuner continental un regal

Cons:

Le personnel est sympathique hors celui qui nous a accueillis à la réception le jour de notre arrivée.

2026-08-26 • via Nuitee
G
Giusy • family_with_children • it
10
Bellissimo hotel vicino al centro di Cancun
Pros:

Tipico hotel in stile messicano vicino al centro di Cancun, camera-suite gigantesca e dotata di tutti i comfort, piscina bellissima, parcheggio esterno riservato, colazione inclusa molto buona e varia.

2026-08-25 • via Nuitee
A
Anthony • solo_traveller • fr
7
Hôtel parfait pour une courte escale à Cancun
Pros:

Hôtel simple pour une escale. Chambre spacieuse, piscine très agréable, petit déjeuner complet mais odeur assez souvent dans les couloirs. De l’eau fraîche est à disposition pour recharger les gourdes ce qui est très appréciable. Situé proche du centre avec emplacement de stationnement.

2026-08-25 • via Nuitee
E
Elodie • family_with_children • mq
8
Bon rapport qualité prix
Pros:

Petit déjeuner complet
Parking sécurisé dans une cours
Bon rapport qualité prix

Cons:

Hôtel vieillissant mais bien entretenu

2026-08-23 • via Nuitee
F
Federica • solo_traveller • it
7
2026-08-23 • via Nuitee
N
Niccolo • extended_group • it
5
2026-08-22 • via Nuitee