Comfort Suites- Saginaw

Hotels
Comfort Suites
8 (417 reviews)
5180 Cardinal Square Boulevard , Saginaw , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Variety in breakfast options
Cons:
Cleanliness issues
Room quality concerns
Service inconsistencies

Categories

Cleanliness
6.33
Several reviews highlighted cleanliness issues, including mold and dirty carpets.
Service
9.3
The staff received positive comments for being friendly and responsive, especially with check-in and issue resolution.
Location
8.84
Guests appreciated the location of the hotel, which was frequently mentioned as a positive aspect.
Room Quality
6.79
There were complaints about the room quality, such as insufficient cleaning and poor maintenance.
Amenities
8.32
Amenities like the breakfast were generally well-received, though some guests mentioned areas for improvement.
Value for Money
7.78
Mixed feedback regarding pricing; some felt it was overpriced for the quality received.
Food and Beverage
8.33
The breakfast options were praised, though some suggested more variety.
Overall Experience
8.3
Overall sentiment was mixed, with several guests expressing both satisfaction and disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 19:48

Property Description

Convenient Location
The Comfort Suites hotel in Saginaw, MI is strategically situated near popular attractions like The Dow Event Center and Saginaw Valley State University, making it an ideal choice for travelers seeking convenience.

Full-Service Amenities
Guests can enjoy complimentary coffee, an indoor pool for relaxation, and a grab-and-go breakfast bag filled with a variety of morning treats. Business travelers will find free high-speed internet access and business services to meet their needs.

Well-Equipped Guest Rooms
Each room is equipped with modern conveniences such as refrigerators, microwaves, and recharge devices with AC and USB outlets. The one-room suites offer a touch of luxury for special occasions.

Experience comfort and convenience at Comfort Suites Saginaw - book your stay now for a memorable hotel experience.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Please inform Comfort Suites- Saginaw in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of USD 250 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
You must show a valid photo ID and credit card upon check-in.

Guest must be 21 of age with a valid photo ID and credit card upon check-in.
Guest will be responsible for an incidental charge on a major credit card upon when checking in (amount range from $250-$400).
No pets are allowed.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MBS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8
Based on 417 reviews
Cleanliness: 6.33
Service: 9.3
Location: 8.84
Room Quality: 6.79
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 8.3
S
STEPHANIE couple us
9
2025-10-17 via Nuitee
S
S A SHIRANTHI
10
Pros:

Need to have more fruit items and more variety for breakfast.
The elevator needs to be replaced.
Good staff and management

2025-10-12 via Nuitee
E
Esther
4
Pros:

Staff was not helpful. Internet does not work on all devices (echo-show). Bathroom sink and tub were backed up with water sitting in sink and tub while in use. Toilet seat was about to slide off the toilet while sitting. Room phone did not work. Not a good experience at all. For what we paid for the room, it was way overpriced!! 😕👎

2025-10-03 via Nuitee
B
Bray family_with_children us
1
2025-09-29 via Nuitee
K
Kimberly
10
Comfy
Pros:

Staff was amazing during check in and check out. Room was comfortable and at an ideal temp when entering.

2025-09-27 via Nuitee
B
Barbara
6
Pros:

The room seemed clean, dirty carpet, mold that had been sprayed and turned pink on the walls under bathroom sink. I paid for 2 queen beds but was given 2 full in a handicapped room.

2025-09-20 via Nuitee
S
Sheryl couple us
4
Pros:

Location and staff

Cons:

Mold on the shower.

2025-09-20 via Nuitee
L
Lettie
8
Pros:

The staff was friendly but my room was half cleaned during my stay.

2025-09-16 via Nuitee
J
John family_with_children us
10
2025-09-15 via Nuitee
J
John family_with_children us
10
Another enjoyable trip
Pros:

Everything was perfect. Staff were polite and professional as always. Love staying here when in town

Cons:

Nothing to dislike about our stay. If there was any, staff responded promptly. The only thing is the electrical outlets, plugs are worn out so had to watch to make sure our electronics were charging

2025-09-15 via Nuitee
J
John family_with_children us
10
2025-09-13 via Nuitee
G
Gary
10
Pros:

The initial room given to me was already occupied. I advised the front staff and she quickly placed me in another room. The patron in the room was recently moved that room due to a problem with his initial room. However the status of the room had not been updated before my arrival. But young lady promptly took care of me.

2025-09-11 via Nuitee
solo_traveller us
1
2025-09-11 via Nuitee
D
David
10
Pros:

Good price great room.

2025-09-08 via Nuitee
A
Aimee family_with_children
6
Pros:

Everything about the hotel was fine. The problem was that housekeeping never came and cleaned our room. We were there for five nights. We had to ask for towels on three different occasions we had to ask for trash bags on three different occasions as well. They never even came to collect the trash, even though I brought it to their attention and they said they would

2025-09-07 via Nuitee
B
Brenda couple us
1
Pros:

This property is a scam

2025-09-03 via Nuitee
couple us
4
The stay was acceptable
Pros:

First floor room for a handicapped person. Pool hours. Breakfast was very good.

Cons:

Mattress was too soft. Had to go back to the desk to be assigned to another room because our room had not been cleaned. Was not told of an tv outage at check in.

2025-09-02 via Nuitee
L
Lexus
6
Pros:

Room could use upgrades and a deep clean, walls need to be repainted. Staff

2025-09-02 via Nuitee
A
Ana
4
Pros:

Staff was great but room was dirty scuffed. Pillow cases had dirt marks on them. Very loud. Bed mattress was uneven. Couldn’t even sleep. Paid for two nights only stayed one and booked somewhere else for my second night

2025-09-01 via Nuitee
T
tyona couple us
1
Cons:

We stayed two nights. Housekeeping walked in with her key while we were still sleeping asking us do we need anything. That’s not what she was suppose to do. Didn’t feel safe at All.

2025-09-01 via Nuitee