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Facilities
Property facilities
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Electric bicycle charging station
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Parking
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Non-smoking rooms
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Air conditioning
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Room service
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Terrace
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Family rooms
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BBQ facilities
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Luggage storage
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Express check-in/check-out
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Tour desk
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Ironing service
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Currency exchange
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Allergy-free room
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Shared kitchen
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Baby safety gates
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Face masks for guests available
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24-hour security
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Thermometers for guests provided by property
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Key card access
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Cooking class
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Beach umbrellas
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Japanese garden
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Garage
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Fishing nearby
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Bicycle-friendly property
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Electric bicycle charging station
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Guest education on local ecosystems and culture
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Tranquil Oasis in Hanoi
Modern Comforts and Convenience
Eden Westlake Hotel offers air-conditioned rooms with free WiFi, a bar, and a shared kitchen for guests' use. Each room is equipped with a desk, kettle, and private bathroom. Some rooms feature balconies with city views, perfect for relaxation.
Explore and Relax
Guests can unwind in the garden or terrace, or explore the area through cycling with bike hire services available. The multilingual staff is ready to assist with local tips and currency exchange at the reception.
Convenient Location
Located near West Lake, this 3-star hotel is close to Quan Thanh Temple and Hanoi Old City Gate. With free private parking and a paid airport shuttle, Eden Westlake Hotel ensures a seamless stay in Hanoi.
Book now for a memorable stay at Eden Westlake Hotel!
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Parking
Free private parking is possible on site (reservation is needed).
Location
Guest Reviews
If I could rate the staff any higher I absolutely would, the most friendly and welcoming staff who helped with our washing and gave us umbrellas when it rained. There is a washing machine and dryer you are able to use free of charge or pay a very small fee (can’t remember exact amounts) for them to do it for you. Room was amazing and rooftop was a very nice area as well.
Far away from lots of the activities and famous Hanoi attractions, which can be great as it doesn’t get too loud at night but be aware that if you want to see lots of stuff you may have to get a taxi or grab.
Emplacement, propreté
Bruit de travaux extérieur indépendant de l'hôtel
I loved the wall mural in my room. The staff were very friendly and welcoming. There was a kitchen and dining room downstairs to prepare food or eat take out if you didn't want to eat in your room.
There are loads of cool cafés / bars and places to eat near by.
Freundliches Personal, Waschmaschine und Trockner, Bett war ok
Überall Schimmel an den Wänden und der Decke, Extrem runtergekommen, kein Fenster, man kann überall besser Putzen
Etwas abseits der Altstadt aber zu Fuß gut zu erreichen, der Raum zum See war verhältnismäßig ruhig. Mit einem Fahrer von Grab in 10min in der Altstadt.
Die Begrüßung bei Ankunft am Samstagabend war sehr unterkühlt und ich sollte Cash bezahlen, wobei die Anzahlung nicht abgezogen wurde. Hatte noch kein Bargeld und sollte am nächsten Tag zahlen. Die Mitarbeiterin am Sonntag wahr sehr freundlich und berechnete den korrekten Preis. Das Bett war bequem und groß.
4. OG ohne Lift war für mich okay, für manch andere eventuell nicht. Es könnte allgemein etwas sauberer sein.
Nemt og bekvemt at være her. Man får hvad man betaler for. Venligt personale.
Rengøring kan forbedres
- The room has a good space;
- Good water pressure and hot water.
- The room wasn’t that clean;
- The location is not too good, far from the centre, and not much restaurants close;
- The water from the sink (in the toilet) smell bed.
In general, we didn’t enjoy the accommodation, for 1 or 2 nights its ok, but for the price there’s better rooms.
Nada
Ni se parece a lo que muestran en las fotos. Para empezar la atención de la chica de la recepción es pésima, y casi nunca está.
La limpieza un desastre. No solo todo el lugar está muy sucio y desorganizado. El cuarto estaba muy sucio! Manchas amarillas en las sábanas, bed worms. Olor horrible saliendo de las cañerías cada vez que el agua drena.
No lo recomiendo!
Cambiaría mucho si le dedicas en tiempo a la limpieza y el mantenimiento de lugar.
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