AC Hotel by Marriott Los Angeles South Bay

Hotels
AC Hotels by Marriott
9 (886 reviews)
2130 East Maple Avenue , Los Angeles , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Lack of housekeeping
High breakfast prices
Unresponsive service

Categories

Cleanliness
8.64
Guests noted clean rooms but mentioned issues with sticky floors and lack of housekeeping.
Service
9.11
Some reviews highlighted friendly staff, but there were complaints about unresponsiveness and certain staff behaviors.
Location
9.65
The location was praised for its safety and proximity to LAX and local attractions.
Room Quality
9.1
Mostly positive feedback on room comfort and quality, but some concerns about lack of housekeeping.
Amenities
9.13
Amenities like self-laundry and a rooftop bar were appreciated, although there were mixed reviews on TV functionality.
Value for Money
8.59
Some guests felt the rate was high considering the issues faced during their stay.
Food and Beverage
8.64
While some enjoyed the breakfast options, there were complaints about the quality and cost.
Overall Experience
9.11
Guests had mixed experiences, but several enjoyed their stay despite notable frustrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:08

Property Description

Luxurious Accommodation with City Views

Outdoor Pool and Fitness Centre
Guests can relax and unwind by the outdoor swimming pool or stay active at the fitness centre. The terrace offers a perfect spot to enjoy the city views while sipping on a refreshing drink.

Dining and Entertainment Options
Indulge in exquisite meals at the on-site restaurant or grab a drink at the bar. With city views as your backdrop, dining and socializing at the hotel become a memorable experience.

Convenient Amenities and Services
From the 24-hour front desk to free WiFi throughout the property, every guest's needs are met effortlessly. Additionally, the business centre caters to those traveling for work, ensuring a productive stay.

Experience luxury and convenience at AC Hotel by Marriott Los Angeles South Bay. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 34 per day.

Location

Guest Reviews

9
Based on 886 reviews
Cleanliness: 8.64
Service: 9.11
Location: 9.65
Room Quality: 9.1
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 9.11
P
Pedro ornelas solo_traveller mx
9
Pros:

Muy buena ubicacion y buen lugar en Los Angeles

2026-07-18 via Nuitee
R
ROD couple us
10
We had a great time
Pros:

The staff was very nice and the room was awsome.
We will go back

Cons:

Theres nothing to dislike

2026-07-17 via Nuitee
J
Joris couple fr
10
Pros:

Hôtel ultra moderne, très propre, les chambres sont très grandes, climatisation silencieux, parfait de A à Z. Malgré la proximité avec l’aéroport l’hôtel est très silencieux, aucun bruit !

2026-07-16 via Nuitee
O
O7930TTjuliek Family
10
White club treatment from our valet and shuttle driver
Pros:

Ruben was our driver who picked us up from the airport. He was so flexible because we couldn’t find our way to him. And Giovanna at valet at the Marriott in LA was wonderful. He helped Echo our bags into the car and get us some nice water for our trip home. They’re both wonderful.

2026-07-15 via Tripadvisor
D
Deion family_with_children us
8
Pros:

All the Amenities, and it was very affordable for the quality.

2026-07-14 via Nuitee
N
Nancy couple us
10
Perfect!
Pros:

Staff and Valet personnel were very helpful and friendly. A BIG plus for us was that our family pup was welcome.

Cons:

N/A

2026-07-13 via Nuitee
C
Charlie couple gb
7
2026-07-10 via Nuitee
H
huntlyp2023 Family
8
Fun time!
Pros:

The best part of our stay was the exceptional kindness of Giovanni F. (Valet) and TJ (Driver). They went above and beyond to help us with directions and made sure we arrived at the airport on time. Their outstanding customer service truly made our experience memorable. Thank you both so very much!

2026-07-07 via Tripadvisor
A
Andrew solo_traveller us
10
2026-07-07 via Nuitee
W
Wendy couple us
10
2026-07-06 via Nuitee
T
Tierra couple us
10
Beautiful Hotel with very accommodating staff
Pros:

Aesthetically pleasing, and staff was very kind

Cons:

N/A

2026-07-04 via Nuitee
C
Carl couple us
10
2026-07-03 via Nuitee
A
Angelia solo_traveller us
9
2026-07-03 via Nuitee
R
Rosemary couple nz
7
2026-07-02 via Nuitee
C
CamiSaliba Friends getaway
10
Beautiful Hotel and amazing Customer Service
Pros:

Our stay at the AC Hotel El Segundo/South Bay was absolutely amazing! The location is perfect, with plenty of restaurants, coffee shops, and breakfast spots all within easy walking distance. The hotel itself has a modern, welcoming atmosphere and is super super clean.

While the hotel is gorgeous, what truly made our stay unforgettable was the incredible staff. From the moment we checked in, Melanie and Caitlin made us feel genuinely welcome. They were personable and incredibly knowledgeable about the area, offering great recommendations for things to do and places to eat. What impressed us most was that after we returned from a short walk, they greeted us by name and remembered us. It is those personal touches that make all the difference.

Since we were celebrating my friend’s birthday, we stopped by the beautiful rooftop bar before heading out for the evening. The entire staff there was just as friendly and welcoming. Our server, Daniel, was exceptional! He took the time to chat with us, made the birthday celebration special, and gave us excellent recommendations for local restaurants.

When we returned later that night, the exceptional service continued. Even the valet attendant, despite the fact that we had not even used valet parking, greeted us warmly and welcomed us back. Melanie and Caitlin were once again at the front desk with smiles, making us feel like valued guests rather than just another room number.

The outstanding customer service continued the following morning, and by the time we checked out, we knew we’d found a hotel we will happily return to again and again.

For anyone who says that great customer service is a thing of the past, they clearly have not boikex a stay at the AC Hotel El Segundo/South Bay. Every employee we encountered genuinely cared about creating a memorable guest experience. This was one of the best hotel stays we have had, and we can’t wait to come back!

2026-06-29 via Tripadvisor
X
X6422LNjacobj Family
10
Thank you Giovanni and Jacob!
Pros:

Giovanni F and Jacob C were absolutely fantastic!!!! The process was extremely smooth, and everyone was very, very friendly and personable, and they assisted with our luggage and baggage with great care!

2026-06-26 via Tripadvisor
K
K3577NYpaulm Couples
10
Good hotel great parking.
Pros:

Hotel is great and park service is excellent. We use this place for hotel and long term parking. Caesar and Ivan are awesome.

2026-06-20 via Tripadvisor
F
Frank extended_group cz
1
Tolles Hotel, Lage so lala, Abrechnung ist ein Chaos
Pros:

Das Zimmer war top.

Cons:

Wir wollten bar zahlen, was aber nur beim Checkout ging. Zum Checkin mussten wir trotzdem die Karte hinterlegen. Beim Checkout dann bar bezahlt und der Betrag sollte auf der Karte zurückerstattet werden.
Leider wurden dann aber diverse Buchungen vorgenommen. Shuttle für 3 Personen, obwohl nur einer den Shuttle nutzte. Die Timmer wurden trotzdem berechnet - bar und nochmals per Karte. Nach 30 minütigen Telefonaten wurde ein Refund und eine Mail versprochen, die leider immer noch nicht eingetroffen ist.

2026-06-19 via Nuitee
C
Chess couple us
10
2026-06-14 via Nuitee
V
VS254 Family Fresno, California
10
Exceptional Parking and Shuttle service
Pros:

We didn't actually stay in the hotel- only used there parking shuttle service to LAX. JT and Gio were so friendly and helpful. We were picked up at the airport in the right location and by the time we got to the hotel our car was already waiting downstairs. I know that doesn't happen all the time but after a long traveling day, it was a great way to end the trip.

2026-06-12 via Tripadvisor