DoubleTree by Hilton South Charlotte Tyvola

Hotels
•
Doubletree by Hilton
8.4 (442 reviews)
5624 Westpark Drive , Charlotte , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Quiet location
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Poor amenities
High additional costs

Categories

Cleanliness
7.79
Several guests reported cleanliness issues including a clogged shower and unmaintained bathrooms.
Service
9.26
Most reviews praised the staff for being friendly and helpful.
Location
9.3
Guests appreciated the nice quiet location.
Room Quality
8.25
Some reports of outdated room conditions and maintenance issues.
Amenities
7.78
Concerns regarding the amenities such as the non-functional ice machine and lack of shampoo.
Value for Money
8.24
Some guests felt the value was diminished due to additional costs for services such as parking and breakfast.
Food and Beverage
7.79
Breakfast received mixed reviews with a comment about it not being free and limited options.
Overall Experience
8.76
Guests had a generally positive experience enjoying the stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:28

Property Description

Convenient Location and Amenities

This hotel, just 6 miles from downtown Charlotte, offers easy access to major highways and the airport. Guests can enjoy free airport shuttle services and relax in rooms with a 37-inch flat-screen TV.

Leisure and Business Facilities

Guests have complimentary access to the gym and seasonal outdoor pool, as well as a business center for their convenience. The hotel also provides free on-site parking and RV parking options.

Dining Experience

Indulge in modern Southern cuisine at the onsite restaurant, Southern Twist, and unwind with a drink at the Southern Twist Lounge. Every room features free Wi-Fi, an MP3 connection, and a coffee maker for a comfortable stay.

Book your stay at DoubleTree by Hilton South Charlotte Tyvola for a perfect blend of convenience and comfort.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Oct 1, 2025 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Guest Reviews

8.4
Based on 442 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.76
V
vanessa • couple • us
8
2026-03-28 • via Nuitee
S
Shari • couple • us
1
Bad experience
Pros:

The location

Cons:

Customer service wait times housekeeping no towels

2026-03-26 • via Nuitee
G
Giovanni • couple • us
8
2026-03-26 • via Nuitee
A
Ana • solo_traveller • us
9
2026-03-24 • via Nuitee
J
Jones • solo_traveller • us
7
I would still use this hotel knowing what I now know. It did not ruin the whole experience.
Pros:

Loved the rocking chair, and my cookie ( when I finally got one)

Cons:

-That I had to ask for my cookie on my second day there. I was told folks usually ask for it. But I never knew it was a thing until another guest mentioned it to me.
- I was not told there was no ice on my floor. And the directional plaquereds were giving wrong directions on the floors that did have them.
- I might be misinformed on this one but I think there was 1 microwave for the whole building. I wanted to ask concierge but the line was longer than I would have liked and opted to use the one in the lobby.

2026-03-24 • via Nuitee
S
Smuhl • solo_traveller • us
7
2026-03-20 • via Nuitee
S
Shakeema • couple • us
8
2026-03-19 • via Nuitee
T
Takeya • couple • us
9
2026-03-16 • via Nuitee
A
Annie • couple • us
10
2026-03-16 • via Nuitee
F
Florence • couple • us
8
2026-03-15 • via Nuitee
E
Ehn • solo_traveller • us
7
2026-03-14 • via Nuitee
B
Bre • couple • us
10
2026-03-10 • via Nuitee
K
Kevin • couple • us
10
2026-03-09 • via Nuitee
C
Connell • couple • us
1
Disappointing due to ac not working.
Pros:

Location, room layout

Cons:

The ac in the room didn’t work. We could not stay there. The hotel thankfully did not charge us but we had to find a different hotel.

2026-03-08 • via Nuitee
8
8400raveny • Couples • Rock Hill, South Carolina
10
Amazing
Pros:

the front desk was so helpful! they went above and beyond. Caila and Jake both helped me out during my stay! will definitely stay again when in town

2026-03-06 • via Tripadvisor
I
Iskra • couple • us
10
2026-03-06 • via Nuitee
D
Dorian • couple • us
5
Probably would not stay here again.
Pros:

I liked the location, it was convenient to a lot of stuff.

Cons:

I didn’t like how dark the room was. There was not enough light in the room. The shower door wouldn’t stay shut when you took a shower and they only supplied 2 towels and when I went to the front desk to ask for an extra towel, they told me they only had wash rags.

2026-02-23 • via Nuitee
L
Lael • couple • us
9
Will use again
Pros:

Location and rooms!! Breakfast staff AMAZING..

Cons:

Gum from previous guest on the lamp

2026-02-22 • via Nuitee
M
M9640DOcatherinef • Family • Wake Forest, North Carolina
10
Exemplary Custome Service by Rachel W.
Pros:

On my way to the airport I realized I left my smartwatch in the room we checked out of. I called the hotel, spoke to a very nice man, he located my watch and sent it to lost and found. After a week of speaking to various employees regarding my watch (including a manager)and not getting anywhere with them, I had the great fortune of getting connected with Rachel W yesterday. She listened to my concerns and took it upon herself to locate my watch and see to it that it was promptly returned to me. It arrived at my home today. Hilton is very lucky to have Rachel W representing them. She exemplifies what superior consumer service is. Thank you Rachel W.

2026-02-20 • via Tripadvisor
5
59brem • Friends getaway
10
Great stay
Pros:

The rooms are very clean. The staff are very kind and friendly very patient great customer service.

2026-02-13 • via Tripadvisor