Quality Inn & Suites Springfield Southwest near I-72

Hotels
•
Quality Inn
7.2 (720 reviews)
3442 Freedom Drive , Springfield , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Fax/photocopying
Hot tub/Jacuzzi
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Mixed reviews on amenities
Noise problems

Categories

Cleanliness
5.2
Some reviews indicate issues with cleanliness, particularly with dirty carpets and stains in the room.
Service
8.2
Several guests noted friendly and helpful staff, although there were some experiences of unprofessional service.
Location
8.7
The location was frequently praised for its convenience and easy access.
Room Quality
7.2
Many guests appreciated the comfort of the beds, though some noted the need for bed replacements.
Amenities
6.7
Amenities like the pool and hot tub received mixed reviews, with concerns about temperature and functionality.
Value for Money
7.2
Value perceived as reasonable for the price, despite some negatives.
Food and Beverage
6.7
Breakfast quality was noted as good but with some limitations and issues with temperature.
Overall Experience
7.7
Overall experience was satisfactory, with both good and bad elements highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:23

Property Description

Convenient Location and Surroundings
Located off Interstate 72 in Springfield's bustling district, Quality Inn and Suites Springfield Southwest near I-72 puts you near top attractions like the Abraham Lincoln Presidential Library & Museum and White Oaks Mall. Surrounded by dining and entertainment options, including a comedy club, our hotel ensures a vibrant stay.

Amenities Galore
Enjoy complimentary perks such as high-speed Internet, business center access, and a hot breakfast with a variety of options. Unwind in the indoor pool and hot tub or stay active with free access to a nearby fitness facility. Every room features essential amenities like a refrigerator and coffee maker, while suites come with extra comforts like a microwave.

Comfort and Convenience
From executive king rooms with spacious work desks to thoughtful in-room features like ironing facilities and hair dryers, Quality Inn and Suites Springfield Southwest near I-72 ensures a comfortable and convenient stay for both business and leisure travelers.

Book your stay now for a memorable Springfield experience at Quality Inn and Suites Springfield Southwest near I-72!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SPI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 720 reviews
Cleanliness: 5.2
Service: 8.2
Location: 8.7
Room Quality: 7.2
Amenities: 6.7
Value for Money: 7.2
Food and Beverage: 6.7
Overall Experience: 7.7
I
Isaha • family_with_children • us
9
2026-04-25 • via Nuitee
• couple • us
8
2026-04-24 • via Nuitee
J
James • solo_traveller • us
9
Pros:

The room was well equipped with everything I needed. Very clean. Comfortably bed.

Cons:

No complaints.

2026-04-24 • via Nuitee
S
stephanie • solo_traveller • us
9
2026-04-24 • via Nuitee
L
Leslie • couple • us
10
2026-04-21 • via Nuitee
S
Stephanie • family_with_children • us
7
2026-04-20 • via Nuitee
F
fawnriver42 • Family • Ruidoso, New Mexico
8
Clean room and friendly staff
Pros:

Room was very clean and staff was very friendly and helpful. Went to pool and hot tub, pool was clean but a bit cool. The hot tub once we got in and turned on jets became very cloudy and quite gross looking. We got out and did not go back the rest of our stay.. Breakfast was fairly good with the exception of the coffee. It was very weak as I could see the bottom of the cup with a full cup poured and it was quite bitter. Good thing Starbucks was close by.

2026-04-19 • via Tripadvisor
S
Scott • couple • us
9
2026-04-19 • via Nuitee
I
Isaha • family_with_children • us
10
2026-04-14 • via Nuitee
R
Robert • solo_traveller • us
5
Pros:

The location was great. It was by a lot of shopping centers.

Cons:

The room had a bad musty smell. Had to ask the front desk for an air freshener or something. Bed was very hard for my back.

2026-04-13 • via Nuitee
M
Mcallister • couple • us
6
The beds were lumpy, the toilet seat was loose and when we got to the floor it smelled like weed.
2026-04-05 • via Nuitee
W
William • couple • us
8
2026-04-04 • via Nuitee
R
Roberta • family_with_children • us
8
2026-03-28 • via Nuitee
J
Jason • family_with_children • us
9
2026-03-26 • via Nuitee
K
Kelly • family_with_children • us
6
Pros:

Location was good.

Cons:

Pool was not as clean as it should be. Room was not clean.

2026-03-25 • via Nuitee
A
Allie • family_with_children • us
8
2026-03-24 • via Nuitee
T
Tracey • family_with_children • us
8
Pros:

The location was great

Cons:

The temp on pool was a little chilly

2026-03-23 • via Nuitee
A
Adam • solo_traveller • us
10
Pros:

Staff was friendly

2026-03-18 • via Nuitee
C
Cindy • couple • us
9
We would definitely stay here again.
Pros:

Breakfast was super. The breakfast staff was so cheerful and helpful and friendly. Great way to start the morning.

Cons:

The soap dispenser in the shower was slightly difficult/confusing to use.

2026-03-18 • via Nuitee
G
Gipsela • couple • us
6
2026-03-15 • via Nuitee