Spark by Hilton Springfield Southwest

Hotels
Spark by Hilton
7.8 (335 reviews)
3446 Freedom Drive , Springfield , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Poor breakfast selection

Categories

Cleanliness
6.78
Several reviews mentioned messy common areas and unclean conditions in the room.
Service
8.75
Positive feedback about the staff being friendly and helpful.
Location
8.79
Many reviews highlighted the convenient location near shopping and dining.
Room Quality
7.24
Mixed reviews; some mentioned comfortable beds while others noted issues like cold temperatures and old furnishings.
Amenities
7.77
Amenities like the pool were appreciated, though there were requests for better breakfast options.
Value for Money
8.23
Guests felt the value was good given the affordable pricing.
Food and Beverage
6.78
Breakfast options received negative remarks, needing improvement.
Overall Experience
8.05
Overall stay was enjoyable for many, despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:29

Property Description

Luxurious Pool and Hot Tub
Indulge in relaxation at our hotel's pool and hot tub, perfect for unwinding after a day of exploring the nearby Lincoln Presidential Library and Museum.

Complimentary Breakfast and Wi-Fi
Start your day right with a delicious continental breakfast, including freshly brewed coffee and pastries. Stay connected with our free Wi-Fi throughout the hotel.

Convenient Amenities
Enjoy the convenience of in-room entertainment with a flat-screen TV and a 24-hour coffee station in the lobby. The University of Illinois-Springfield Campus and Lake Springfield's outdoor activities are just a short distance away.

Book your stay at Fairfield Inn Springfield now for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SPI

Location

Guest Reviews

7.8
Based on 335 reviews
Cleanliness: 6.78
Service: 8.75
Location: 8.79
Room Quality: 7.24
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 6.78
Overall Experience: 8.05
R
Rakija couple us
9
2026-08-20 via Nuitee
S
Sandra couple us
7
Needs attention. C-
Pros:

Close to stores, good location. The fella that checked me in was super nice and helpful.

Cons:

A dirty placker tooth pick was found on the floor and hair in the tub when we checked in. Luke warm/Cold coffee, sucks.

2026-08-19 via Nuitee
C
Christine couple au
9
Great comfortable stay for one night
Pros:

Comfortable bed, large room, good shower and clean room. Walking distance to basic shops and supermarket.

Cons:

Breakfast was Ok. Not a lot of choice. No hot food

2026-08-17 via Nuitee
J
Jenna couple us
8
2026-08-13 via Nuitee
T
Tiffany couple us
8
Pros:

Close to a lot of things.

2026-08-03 via Nuitee
D
David couple us
8
Everyone was very friendly
Pros:

The breakfast was okay and needed like pancakes or waffles something like that or scrambled eggs

Cons:

Nothing

2026-07-23 via Nuitee
S
Sarah family_with_children us
5
Clean and affordable
Pros:

Clean and comfortable

Cons:

The TV didn't work.

2026-07-20 via Nuitee
D
Denise family_with_children us
3
Nice location and staff. Hotel just not clean.
Pros:

Location and staff was nice.

Cons:

Not clean. Had bugs.

2026-07-13 via Nuitee
C
Carlos family_with_children es
6
Pros:

La habitación es amplia y el baño adecuado.

Cons:

La limpieza en determinadas zonas del establecimiento es muy mala, el ascensor está muy sucio, la moqueta necesita una limpieza. La zona de desayuno estaba muy sucia y el personal ni se inmutó al verlo. Muy mal servicio.

2026-07-10 via Nuitee
C
Cathy solo_traveller us
5
Pros:

It was good enough

Cons:

No one cleaned breakfast area. Trash overflowing

2026-07-09 via Nuitee
O
Omaira family_with_children us
7
2026-07-07 via Nuitee
R
Ricardo family_with_children us
5
Needs to be cleaner
Pros:

location

Cons:

The elevator and carpet super dirty

2026-07-06 via Nuitee
K
Kenneth solo_traveller us
6
Pros:

Location

Cons:

The initial appearance is sort of misleading. Hilton name should be ashamed of the dirty, dirty nasty filthy carpet in elevator and third floor where I was assigned. Really, was this building a Super 8 prior to changing the name to Hilton? In other words ...not worth $177 for one night.

2026-06-15 via Nuitee
E
Esther solo_traveller us
2
The presence of ants made the whole stay gross.
Pros:

It was comfortable and the price was ok.

Cons:

There were ants in every area of the room. When I first arrived I was eating my dinner on the table when I saw a few ants. I couldn’t see where they were coming from so I only thought it was a few. When I woke the next morning there were ants crawling inside my luggage. So gross. I was very frustrated when I checked out.

2026-06-10 via Nuitee
T
Tamika solo_traveller us
10
Pros:

It was clean pet friendly and nice workers

Cons:

The swimming pool had to much cloren

2026-05-27 via Nuitee
H
Halee solo_traveller us
8
2026-05-12 via Nuitee
B
Beth couple us
2
Don’t stay here.
Pros:

Location close to I 72. Newer carpet in room. Mattress was decent. Young man at front desk was friendly, engaging.

Cons:

Ads tout “Premium economy” Huh? Old building. No fresh air. Hallways and elevator filthy. Lumpy pillows, poly sheets. I expected clean, no frills. Instead, a low-end hotel was sprayed with textured paint and “converted”with wimpy design and cheap furniture. Hotels in the area were booked so we endured surge pricing. We paid premium, they got economy.

2026-05-08 via Nuitee
D
Dwight couple us
8
2026-05-06 via Nuitee
J
Julie couple us
8
2026-04-24 via Nuitee
M
Markshia family_with_children us
7
It was a cool stay for 1 night
Pros:

Pool

Cons:

Breakfast

2026-04-23 via Nuitee