NH Collection Quito Royal

Hotels
•
NH Collection
9 (402 reviews)
Luis Cordero 444 Y Av. 12 De Octubre , Quito , ec

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Clean and spacious rooms
Good breakfast options
Convenient location
Cons:
High prices for breakfast
Issues with room amenities
Noise from surrounding traffic

Categories

Cleanliness
8.64
Multiple reviews highlight cleanliness, but one review mentions issues such as carpet and a small room, impacting the overall sentiment.
Service
9.61
Numerous reviews commend the service and attentiveness of the staff, indicating a positive sentiment.
Location
9.65
Guests appreciate the location being safe and close to restaurants, contributing to a favourable review.
Room Quality
9.1
Rooms are generally described as spacious and clean, with some mentioning improvements needed for furniture.
Amenities
8.63
Amenities are generally good, but specific mentions indicate room for improvement, such as missing items in rooms.
Value for Money
8.09
Some reviews suggest that the pricing is high compared to the quality of certain offerings, affecting the perceived value.
Food and Beverage
8.64
The breakfast received praise, but evaluations of other meals have been mixed, indicating a moderate sentiment.
Overall Experience
9.61
Overall sentiment is positive with many guests expressing enjoyment and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:18

Property Description

Luxurious Accommodation with Health Club: NH Collection Royal Quito, located near the World Trade Centre, offers modernly decorated rooms with air conditioning, flat-screen cable TV, and coffee machines. Guests can enjoy a health club with massage treatments and a well-equipped gym.

Event Organization and Dining Options: The hotel can host events for up to 200 guests and offers a variety of dining choices, including an a la carte lunch and dinner service at Café Royal. Guests can unwind at Trader's Bar or opt for 24/7 room service. Free parking is available on-site, and airport shuttle service can be arranged.

Convenient Location and Services: Situated close to restaurants and the financial centre, NH Collection Royal Quito provides free WiFi, early breakfast options, and views of Quito in some rooms. Mariscal Sucre International Airport is 44 km away. Ready to experience luxury and convenience? Book your stay now at NH Collection Royal Quito.

Important information:

Please note that the hotel charges USD 2 per person per night for the hotel's insurance. This fee is not automatically calculated in the room rate and is mandatory. The information provided in the selected currency is for information purposes only. Charges will always be charged in the local currency. Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of USD 35 per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UIO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 402 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 9.61
J
Julio Alfredo • couple • br
5
2026-06-27 • via Nuitee
A
ALFONSO • solo_traveller • pe
9
Pros:

El personal del restaurante del desayuno buffet. Super atentos y amables

2026-06-21 • via Nuitee
M
Maria • couple • us
10
2026-06-17 • via Nuitee
S
Susanne • solo_traveller • au
10
Would stay again. The staff make all the difference!
Pros:

Staff amazing. Room lovely and clean. Breakfast great.

Cons:

Location not amazing as out of old town but still very good restaurants in the area

2026-06-15 • via Nuitee
L
lolly61 • Couples • Greater Sydney, New South Wales
10
In the business district but easy to get around
Pros:

We booked this hotel for 2 nights with Expedia and got a great room… king size bed, plenty of space and amenities. Found it is only a few us$ to get to the old town with Uber. Had an early start one morning and they put on a good early breakfast spread for us. Returned to hotel for a third night booked by Intrepid and we get a tiny room, one towel one bottle of water obviously the room only meant for one person 😂….

2026-06-10 • via Tripadvisor
G
Garcia Velasquez • extended_group • hn
9
2026-06-10 • via Nuitee
M
Melissa • couple • pa
9
Buena estancia
Pros:

Ubicación

Cons:

El buffet de desayuno

2026-06-08 • via Nuitee
E
Edmond • couple • ca
8
Very nice stay with great service
Pros:

The service was excellent as was the the hotel transportation options. The breakfast was very good.

Cons:

The bathroom needs a renovation, it is very dated. Other than breakfast the restaurant is very poor, poor choice and very poor quality. I ordered a Caesar Salad and received a bowl of lettuce, no Caesar dressing , they provided me a bottle of olive oil. The onion soup was perhaps the worst I have ever had.

2026-06-02 • via Nuitee
S
Susanne • couple • au
10
Excellent hotel with lovely room and incredible staff
Pros:

Very clean, well-appointed. Lovely room. Lovely staff. Very helpful and accommodating.

Cons:

Not as central as we would have liked but taxis anywhere good value

2026-05-31 • via Nuitee
S
Sebastian • solo_traveller • cl
10
2026-05-29 • via Nuitee
D
Daniel • solo_traveller • be
8
2026-05-25 • via Nuitee
J
José • couple • gb
10
2026-05-25 • via Nuitee
C
Christian • couple • ca
10
2026-05-25 • via Nuitee
N
Nik • solo_traveller • ca
9
Great stay and location
Pros:

Everything was pretty good, clean, and the room was nice. Fast wifi. Great location in la Floresta neighborhood.

Cons:

The bathtub was a bit worn for the hotel tier compared to everything else and it was hard to pull the blackout blinds back up without feeling it'll break.

2026-05-25 • via Nuitee
A
Alberto • solo_traveller • es
8
Cómodo
Pros:

La cama

Cons:

Falta de agua de cortesía en la habitación,gimnasio ridículo y baño viejo

2026-05-18 • via Nuitee
L
Leonardo • family_with_children • ec
10
Excelente
Pros:

Ubicacion y servicio

Cons:

nada

2026-05-18 • via Nuitee
A
Aleksandr • solo_traveller • uz
10
Вежливый персонал
Pros:

Останавливался на пару ночей. Расположение зависит от того, что хотите посмотреть. До многих достопримечательностей нужен транспорт. Персонал очень вежливый и всегда выполнял поставленные задачи. Рядом от отеля есть магазины и аптека.

2026-05-17 • via Nuitee
R
Ronen • solo_traveller • il
9
2026-05-15 • via Nuitee
K
karencU4940RX • Friends getaway • Sydney, New South Wales
10
Excellent hotel with great staff who deliver great customer service. Close to a good range of restaurants.
Pros:

We enjoyed our stay with the assistance of your staff

2026-05-13 • via Tripadvisor
A
Ana • couple • co
8
2026-05-11 • via Nuitee