Holiday Inn Hotel & Suites Council Bluffs I-29 by IHG

Hotels
•
IHG
8.6 (178 reviews)
2202 River Rd, Council Bluffs, Iowa, 51501 , Council Bluffs , US
1-712-322-5050

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Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Sauna
Wheelchair accessible
Free airport transportation
ATM/banking
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Clean comfortable rooms
Great breakfast
Polite staff
Good value for money
Cons:
Plumbing issues
Room cleanliness concerns
Limited nearby attractions

Categories

Cleanliness
7.85
Several reviews mentioned issues with room cleanliness and maintenance, such as plumbing troubles and hot bathroom.
Service
9.35
Generally, guests found staff to be polite, although some felt they were overworked.
Location
8.35
Convenient access from the interstate, but limited nearby attractions.
Room Quality
7.85
Mixed sentiments with some rooms noted as clean but others having maintenance issues.
Amenities
8.85
Good pool and breakfast options, though some amenities were noted as not clean or unavailable.
Value for Money
8.85
Overall good value for the price, especially with breakfast included.
Food and Beverage
8.85
Breakfast received positive remarks, though concerns about waste management were noted.
Overall Experience
8.85
Overall positive experience despite some issues, indicating willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:08

Property Description

Relaxation at Your Fingertips
Immerse yourself in a world of leisure at our hotel featuring an indoor pool, spa tub, and sauna for the ultimate relaxation. Stay connected with complimentary internet access and enjoy a hearty meal at Bourbon BBQ and Steaks.

Convenience Meets Comfort
Indulge in room service or dine at the restaurant specializing in American cuisine. Unwind in the bar/lounge and start your day right with a complimentary buffet breakfast. For business needs, take advantage of the wired internet access and business center.

Ideal Location
With a convenient airport shuttle and proximity to various attractions like Ameristar Casino and Joe's Karting, your stay at Holiday Inn Hotel & Suites Council Bluffs I-29 is bound to be unforgettable. Book now for a perfect blend of comfort and convenience.

Important information:

  • Pool access available from 6:00 AM to midnight.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.6
Based on 178 reviews
Cleanliness: 7.85
Service: 9.35
Location: 8.35
Room Quality: 7.85
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 8.85
B
Belinda
10
Pros:

Clean comfortable rooms. Great breakfast!

2025-10-02 • via Nuitee
R
Rosalba
10
Pros:

Everything was amazing i love the view and the entire stay 💕 i definitely going to come back

2025-09-29 • via Nuitee
K
Kent • family
8
Pros:

Clean Room.

2025-09-29 • via Nuitee
E
Emilee • family_with_children
4
Pros:

Room 393 has some serious plumbing issues, when reported staff stated they wpuld see what they could do then nothing happened. The flooring in the bathroom moves and is falling apart. Not to mention the shower didnt drain and my daughter slipped in the shower because it backed up so much.

2025-09-28 • via Nuitee
J
Jessica
6
Pros:

Parking security camera robot was crazy! Shuttle driver left us for over an hour and would not return answer the phone at the hotel. We had to uber back to hotel.

2025-09-26 • via Nuitee
K
Keith • family
8
Pros:

Easy to get to from the interstate and plenty of parking. Not much else around the hotel other than a casino. Pool was big but not overly clean since the doors were open, hot tub was closed for unknown safety reasons. Breakfast area is pretty small and was packed on a Monday morning.

2025-09-24 • via Nuitee
P
Pamela • partner
10
Pros:

Beds are comfortable, nice place

2025-09-24 • via Nuitee
R
Renee • family
8
Pros:

Quiet. Beautiful view of the river.

2025-09-20 • via Nuitee
L
Laura
8
Pros:

We enjoyed our visit

2025-09-14 • via Nuitee
D
Deb
6
Pros:

Very loud. Needs updated.

2025-09-13 • via Nuitee
N
Noralee
6
Pros:

Curtain torn down the middle (3rd we've seen in the past 30 days). Ok for an overnight stay.

2025-09-11 • via Nuitee
K
Karren
10
Pros:

The fellow who checked us in could do with an attitude adjustment. The breakfast was just ok.

2025-09-10 • via Nuitee
D
Danny
10
Pros:

All

2025-09-09 • via Nuitee
S
Sarah
10
Hot bathroom
Pros:

Nice hotel but the bathroom smelled like sewage.. The room was warm and the bathroom was hot..Everything else was great

2025-09-07 • via Nuitee
C
Christine • family
10
Pros:

Although in an older area, hotel was clean. Staff seemed like they were over worked and under paid but polite and helpful. Walking path by the river was available but safety was questionable and needed lighting at night. Overall, no issues and good stay. Loved the free transport to Farrahs for the concert we attended.

2025-09-07 • via Nuitee
S
Sallie • family
10
Pros:

Great place to stay

2025-09-03 • via Nuitee
S
Sarah
8
Pros:

Overall was good except for broken elevators.

2025-09-03 • via Nuitee
A
Andrea • family_with_children
8
Pros:

The hotel itself was great! The rooms were clean the breakfast had good options. The hotel is right next to industrial ag service place so it felt out of place. The pool is not heated so be warned! All in all I’d stay again. The address on Expedia takes you to said ag service place so go to 2202 River Road instead!

2025-09-01 • via Nuitee
K
Kayla • partner
4
Pros:

Room was missing essentials as soon as we checked in, toilet paper and hand soap. Called down to attendant. Took approximately a half hour before items were delivered. Water stains/damage on part of ceiling. Lamp shade was missing pieces to it. Shower had dirt near the base.

Pool area was nice. Complimentary breakfast was average. Quiet location/good view outside of river. Casino nearby.

2025-08-31 • via Nuitee
J
Joey • partner
10
Pros:

Excellent all around. Great pool hot tub.

2025-08-25 • via Nuitee