Quality Inn & Suites Altoona - Des Moines

Hotels
•
Quality Inn
7.6 (400 reviews)
2701 Adventureland Drive , Altoona , US
+1 515-461-4793

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
Fax/photocopying
Facilities for disabled guests
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Review Highlights

Pros:
Convenient location near restaurants, interstate and local attractions
Comfortable beds and generally decent room size
Helpful and welcoming staff in multiple reports
Continental breakfast available and often rated positively
On-site pool/hot tub and basic mid-range amenities
Cons:
Cleanliness issues reported (odors, stained sheets, blood/stains, bites)
Noise and thin walls — TV from adjacent rooms audible
AC/temperature and door-lock issues in some rooms
Pool small/cold and some amenities (ice machine) out of service
Occasional rude or inattentive staff interactions (including breakfast staff)

Categories

Cleanliness
6
Multiple reviews report odors, stained sheets, blood/stains on pillowcases, bites, and inconsistent cleaning standards; some rooms praised as clean but overall cleanliness is below average.
Service
8.2
Several reports of kind, welcoming front desk staff and helpful handling of a double booking; isolated negatives include inattentive check-in, a rude breakfast cook, and occasional staff brusqueness — overall service leans positive.
Location
8.6
Many reviewers note a very convenient location near restaurants, interstate access, and local attractions (Iowa State Fair); location is consistently praised.
Room Quality
7.6
Mixed room quality: comfortable beds and good room size for some, but issues reported with AC performance, thin walls/TV noise from adjacent rooms, low/unsafe toilet in one room, weak shower pressure, and some worn carpeting.
Amenities
7.6
Amenities like a pool, hot tub and continental breakfast are noted positively, but complaints include a tiny/very cold pool, ice machine out of order, no elevator, and occasional maintenance issues.
Value for Money
7.6
Described as a proper mid-range option offering reasonable comfort and convenience; some guests call it good value while others note it's not upscale — aligns with mid-range expectations.
Food and Beverage
7.6
Continental breakfast frequently described as good, though isolated negatives (rude cook) appear; overall F&B is adequate for this hotel tier.
Overall Experience
7.6
Mixed overall impressions: many guests had comfortable, convenient stays while a notable minority experienced cleanliness or noise issues; the aggregate experience is in line with the property's mid-range positioning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Convenient Location
Situated just off Interstate 80, the Quality Inn & Suites Altoona - Des Moines is a newly-renovated gem near top attractions like Adventureland Amusement Park and Prairie Meadows Racetrack and Casino.

Amenities Galore
Enjoy a range of perks including an indoor heated pool, Business Center, free hot breakfast, and complimentary high-speed Internet access.

Comfortable Accommodations
Relax in well-equipped guest rooms featuring modern amenities like flat-screen TVs, coffee makers, and some rooms even offer a soothing whirlpool.

Ready to experience comfort and convenience at its finest? Book your stay at Quality Inn & Suites Altoona - Des Moines now!

Important information:

Please be advised this property does not feature a an elevator. Please contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSM

Location

Guest Reviews

7.6
Based on 400 reviews
Cleanliness: 6
Service: 8.2
Location: 8.6
Room Quality: 7.6
Amenities: 7.6
Value for Money: 7.6
Food and Beverage: 7.6
Overall Experience: 7.6
H
Herzog • family_with_children • us
7
2026-11-06 • via Nuitee
D
Darla • family_with_children • us
10
Pros:

Very clean. Comfortable beds. Good food

2026-11-02 • via Nuitee
W
Webster • family_with_children • us
9
Very good hotel.
Pros:

Very good hotel. Very good amenities. Everything near hotel that you need. Hotel has pool, hot tub, etc. Continental breakfast is good.

2026-10-30 • via Nuitee
K
Kristen • couple • us
2
The guy at the counter barely acknowledged me and didn’t answer any of my questions. Not personable at all. me,
Pros:

Location was good, close to the interstate and restaurants

Cons:

Not very clean, stunk really bad

2026-10-29 • via Nuitee
J
JEFFREY • couple • us
4
Pros:

It was close to Jethros barbecue restaurant

Cons:

Acoustics in the room were such that we could hear the tv in the next room really well which interfered with our tv sound.

2026-10-29 • via Nuitee
M
Michelle • couple • us
1
2026-10-27 • via Nuitee
J
Judi • family_with_children • us
4
It was a place to sleep. but prob never again!
Pros:

The bed was very comfortable

Cons:

The toilet was the lowest I've ever seen in my life! I actually fell. flopped onto it. there is no grab bar or anything to help get back up. I had to call my son to come & help me get up. He then used it & the same thing. Where did you get those toilets???

2026-10-26 • via Nuitee
A
Angelica • couple • us
5
Unexpected turn of events. My experience at Quslity Inn had been great at other locations.
Pros:

The staff did great in being understanding about a double booking.

Cons:

The room had an odor, tub did not drain, one of the sheet was stained and I had bites on my body when I woke up after the first night.

2026-10-15 • via Nuitee
J
Jasmine • family_with_children • us
7
2026-10-12 • via Nuitee
T
Tiffany • extended_group • us
10
2026-10-08 • via Nuitee
M
Mark • family_with_children • us
5
It was close to the function we went too.
Pros:

Location

Cons:

Had to fix toilet seat. Pool was extremely cold, blood stain on pillow case

2026-10-08 • via Nuitee
D
Doug • couple • us
7
2026-10-08 • via Nuitee
N
Nevaeh • solo_traveller • us
10
2026-10-07 • via Nuitee
V
Valerie • couple • us
7
Proper mid range 3 Star
Pros:

For mid range hotel it offered what I needed:comfort, cleanliness and convenient. It's not 5 start, no elevator, pool is tiny and breakfast not to my standard.

Cons:

Comparing apples to apples, it was nice.

2026-10-07 • via Nuitee
J
John • solo_traveller • us
10
2026-09-18 • via Nuitee
J
Jennifer • solo_traveller • us
4
2026-09-15 • via Nuitee
S
Seyon • couple • us
10
Pros:

Everything

Cons:

Nothing

2026-09-15 • via Nuitee
A
Anthony • couple • us
5
Pros:

The facility was nice clean the pool and the ice was only on one floor I was on the third floor I did not like that ice machine was out

Cons:

I was on the third floor I had to go down to the first floor just to get ice

2026-09-14 • via Nuitee
B
Bryan • solo_traveller • us
10
Excellent & Comfortable Stay
Pros:

The double locks and the Aircon were excellent as well as the location, lots of restaurants around and the room size was pretty big, it was very comfortable and also very quiet location and surrounded by CCTV cameras for security purposes!

Cons:

The Cook at the breakfast was rude, he never smiled and greeted customers and looks bragging haha

2026-09-07 • via Nuitee
J
Jeffrey • couple • us
6
Overall, give it a six on the scale. AC needs to be better.
Pros:

Good value for the money. We left before breakfast

Cons:

Our door to the room wouldn’t lock and the ac wasn’t very good in room

2026-09-06 • via Nuitee