Best Western Plus St. Louis West-Westport

Hotels
•
SureStay Plus Hotel by Best Western
7.6 (880 reviews)
12220 Dorsett Road , Maryland Heights , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpfulness of staff
Location
Value for money
Cons:
Cleanliness issues
Food quality
Noise disturbances

Categories

Cleanliness
6.31
Several reviews pointed out cleanliness issues, including dust and unclean floors.
Service
8.28
Staff was described as helpful and accommodating.
Location
8.82
Convenient location with nearby restaurants and easy access to the interstate.
Room Quality
7.27
Rooms were described as clean, but some noted issues with comfort.
Amenities
7.8
Amenities were generally adequate, but significant complaints were mentioned about breakfast.
Value for Money
8.76
Good value considering location and cleanliness despite some negative aspects.
Food and Beverage
5.81
Food quality was poor, with complaints about breakfast items.
Overall Experience
7.78
Mixed sentiments with positive notes about staff and location, but significant complaints about cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:39

Property Description

Convenient Location
Best Western Plus St. Louis West-Westport, nestled in Maryland Heights, offers easy access to Hollywood Casino St. Louis and key attractions like St. Louis Gateway Arch and Six Flags Over Mid-America.

Modern Amenities
Enjoy a comfortable stay with express check-in/out, free WiFi, a seasonal outdoor pool, and a fitness center. The hotel also caters to business travelers with a 24-hour front desk, a business center, and non-smoking rooms.

Family-Friendly Accommodation
Featuring spacious family rooms, Best Western Plus St. Louis West-Westport is the perfect choice for a relaxing family getaway near St. Louis Lambert International Airport. Book now for a memorable stay!

Important information:

Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.

Please note that the seasonal outdoor pool is open from the end of April to September each year. Exact dates may vary. Please contact the property for additional information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 30, 2025 until Wed, Apr 15, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 880 reviews
Cleanliness: 6.31
Service: 8.28
Location: 8.82
Room Quality: 7.27
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 5.81
Overall Experience: 7.78
L
Lori • family_with_children • us
9
Pros:

Staff was friendly. Room was clean and comfortable.

Cons:

Breakfast - no one was attending to making sure everything was refilled. Had to ask for yogurt, utensils, and butter.

2026-04-08 • via Nuitee
A
Amber • family_with_children • us
10
Clean, good breakfast, close to downtown a coffee shop gas stations and a wal mart
Pros:

Friendly staff, clean, warm full breakfast and only 20 mins away from downtown. Adorable coffee shop with great art ie and coffee just a few blocks away and lots of gas stations near by for gas and quick snacks.

Cons:

Bed sheets smelled like stale laundry.

2026-04-06 • via Nuitee
S
Sarah • solo_traveller • us
10
2026-04-06 • via Nuitee
S
Schulunda • extended_group • us
9
I had a great time. The breakfast was fantastic!!
Pros:

It was in a great location. Local transportation, food and walking distance to local dispensary.

Cons:

My outlets in the bathroom didn't work.

2026-04-02 • via Nuitee
M
Melissa • couple • us
10
2026-03-31 • via Nuitee
S
Susan • couple • us
5
Great location, but facility could use some updates
Pros:

Good location. Close to a nice restaurant, Easy to get on and off the interstate, so easy to get to. The room was okay, beds were comfortable. Lots of space.

Cons:

The bathroom door was heavy and slammed shut, same with the entry door. At breakfast, they were out of coffee, we had to wait on more. Ran out of yogurt and they didn't have more on hand. Didn't seem organized.

2026-03-23 • via Nuitee
S
Sullivan • family_with_children • us
8
2026-03-21 • via Nuitee
L
Lamont • couple • us
10
2026-03-19 • via Nuitee
R
Ruth • solo_traveller • us
10
Very nice
Pros:

It was clean and it was close to the arena where I needed to go.

2026-03-15 • via Nuitee
C
Cyro • couple • us
10
Good
Pros:

Twas good

Cons:

Nothing

2026-03-10 • via Nuitee
D
Danielle • family_with_children • us
10
The staff was great. We really enjoyed our stay!
Pros:

Everything was clean and in good working conditions!

Cons:

I don’t think there anything that we disliked about the property!

2026-03-08 • via Nuitee
N
Nick • couple • us
8
2026-03-02 • via Nuitee
L
Latoya • couple • us
5
2026-03-02 • via Nuitee
E
ewing • couple • us
6
2026-03-01 • via Nuitee
R
RHONDA • couple • us
8
Pros:

Nice staff and good breakfast.

Cons:

Extra charge for early check in and new deposit

2026-02-24 • via Nuitee
M
Monique • family_with_children • us
10
2026-02-24 • via Nuitee
J
Jasmin • couple • us
10
2026-02-14 • via Nuitee
J
Jasmin • couple • us
10
Pros:

Staff was great

2026-02-14 • via Nuitee
J
Jasmin • couple • us
10
I had a great stay !!
Pros:

Very helpful . Cleanliness .

Cons:

Nothing

2026-02-14 • via Nuitee
C
Christopher • solo_traveller • us
10
2026-02-10 • via Nuitee