Best Western Plus Thousand Oaks Inn

Hotels
•
Best Western
8.2 (560 reviews)
75 W Thousand Oaks Boulevard , Thousand Oaks , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Housekeeping issues
Noisy environment
Inconsistent breakfast quality

Categories

Cleanliness
6.84
Some reports of dirty areas and poor housekeeping standards.
Service
9.31
Positive mentions of staff being friendly and accommodating.
Location
8.85
Convenient location with nearby restaurants and shops.
Room Quality
7.8
Good room sizes but some complaints on specific features like damaged sheets.
Amenities
7.83
Adequate amenities with room for improvement in breakfast offerings.
Value for Money
8.29
Generally perceived as good value, but with some concerns on cleanliness.
Food and Beverage
7.84
Breakfast offerings could be improved.
Overall Experience
8.81
Overall, a decent stay with some notable pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:27

Property Description

Luxurious California Hotel with Stunning Mountain Views

Outdoor Pool and Balcony Rooms
Enjoy a refreshing dip in the outdoor pool or unwind on your private balcony overlooking the picturesque Santa Monica Mountains.

Dining and Entertainment Options
Savor delicious meals at the on-site Camboni Italian Restaurant & Bar and explore nearby attractions like the Ronald Reagan Presidential Library and Camarillo Premium Outlets Mall.

Business Center and Relaxation Amenities
Take advantage of the business center, free gym access, and unwind in the hotel's library or garden courtyard. Whether for work or leisure, Best Western Thousand Oaks has you covered.

Experience the perfect blend of comfort and convenience - book your stay now at Best Western Thousand Oaks Inn!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 560 reviews
Cleanliness: 6.84
Service: 9.31
Location: 8.85
Room Quality: 7.8
Amenities: 7.83
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.81
L
Laura • couple • us
7
Not what I expected for Thousand Oaks.
Pros:

Location, staff was nice. The pay extra food was good.

Cons:

Seemed run down. The free includes breakfast was a joke.

2026-05-16 • via Nuitee
J
Jordon • couple • us
10
We had a good stay. The gentleman that checked us in Miles was so adorable and sweet
Pros:

The property was very clean and quiet

2026-05-16 • via Nuitee
V
Valerie • solo_traveller • us
10
Pros:

The bed was very comfortable.

Cons:

I didn't care for the breakfast selections.

2026-05-13 • via Nuitee
L
Lauren • solo_traveller • us
7
2026-05-07 • via Nuitee
G
Greg • extended_group • us
10
A wonderful get together with my childhood friend.
Pros:

Great breakfast, wonderful staff, great experience

Cons:

All good

2026-05-05 • via Nuitee
N
Neri • couple • us
10
2026-05-03 • via Nuitee
F
Fernandez • solo_traveller • us
7
2026-04-23 • via Nuitee
H
Harrison • extended_group • us
10
Kind and friendly staff great hotel and great restaurant onsite with great staff and food
Pros:

Very clean and friendly hotel had only gone second time and the staff remembered me for sweet and helpful staff will definitely be back and would recommend others to stay also very nice restaurant onsite with great food and friendly staff

Cons:

Nothing property was very nice

2026-04-23 • via Nuitee
F
flores • extended_group • us
8
2026-04-23 • via Nuitee
Y
Yearick • couple • us
10
Pros:

Close to where I was going (business trip).

Cons:

Nothing

2026-04-17 • via Nuitee
F
Fatima • couple • us
8
2026-04-16 • via Nuitee
M
MadDog428 • Couples • Newport, Washington
6
Misleading breakfast amenities and difficulty in communicating
Pros:

My husband and I stayed at this hotel for five days, and overall, it was satisfactory. The room was maintained in a clean condition, and the staff responded promptly when assistance was required.

However, it is important for travelers to be aware that the so-called ‘free’ continental breakfast is not entirely complimentary. Rather, the hotel collaborates with the adjacent restaurant to provide breakfast, offering guests a credit of $11.00 toward their meal. The ‘Continental’ breakfast costs $11.99, which means it is not completely free; additionally, it does not include juice of any kind. If guests desire juice, they must pay an additional $5.00.

The restaurant features a separate menu for a small hot breakfast, and after applying the $11.00 credit, the cost is approximately $5.00. However, this same menu also includes à la carte items. When we attempted to order from this menu, which would be less than $11.00, we were informed that this was not permissible, which we found to be illogical.

Upon inquiries at the front desk regarding the breakfast arrangements, we were told that they were unaware of the specifics and that it was the restaurant’s policy. It is perplexing that the hotel is uninformed about their arrangement with the partner restaurant.

Our only additional concern was that some of the hospitality staff and restaurant personnel did not speak English. Although they were exceedingly friendly and endeavored to assist us, communication proved to be challenging.

2026-04-02 • via Tripadvisor
G
Gail BAYARD • family_with_children • us
8
2026-03-29 • via Nuitee
C
cong tin • family_with_children • us
9
2026-03-29 • via Nuitee
T
Terriyw • couple • us
9
We'd stay there again!
Pros:

The location was great for us. The bathroom in this accessible room was very spacious, but the faucet set up in there was confusing and difficult to get it going (for my husband) without getting wet.

Cons:

The only negative was the problem with access through the door nearest to our room (118 - accessible room). For most of our 6 days, it did not work. I'd have to go around and open the door from the inside to let my husband in. I also had to have our keycards reactivated 3 times ... and yes, I kept them away from our cell phones. It would be great if there was enough room on BOTH sides of the bed ... we could not fit his walker on the one side ... and everyone has their "favorite" side of the bed!

2026-03-28 • via Nuitee
D
David • solo_traveller • us
8
2026-03-24 • via Nuitee
M
Michael • solo_traveller • us
2
Hidden Charges
Cons:

There is a $16.90 charge for parking, which I did not find out about until I read the receipt at home. I was also offered amenities by the staff at the front desk, which I found out there was also a charge for, when I read the receipt at home.

2026-03-23 • via Nuitee
L
Lindsay • couple • us
10
2026-03-23 • via Nuitee
P
Prairie • solo_traveller • us
10
Comtrable peaceful stay.
Cons:

Very comtrable beds.

2026-03-22 • via Nuitee
J
Jorge • couple • us
9
2026-03-20 • via Nuitee