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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Non-smoking throughout
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Shuttle service (additional charge)
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Heated pool
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Outdoor furniture
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Process in place to check health of guests
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Face masks for guests available
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Thermometers for guests provided by property
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Key card access
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ATM/banking
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Golfing on site
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Concerts/live shows
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Golf cart
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Swimming nearby
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Electric bicycle charging station
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Charcoal grill
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious California Hotel with Stunning Mountain Views
Outdoor Pool and Balcony Rooms
Enjoy a refreshing dip in the outdoor pool or unwind on your private balcony overlooking the picturesque Santa Monica Mountains.
Dining and Entertainment Options
Savor delicious meals at the on-site Camboni Italian Restaurant & Bar and explore nearby attractions like the Ronald Reagan Presidential Library and Camarillo Premium Outlets Mall.
Business Center and Relaxation Amenities
Take advantage of the business center, free gym access, and unwind in the hotel's library or garden courtyard. Whether for work or leisure, Best Western Thousand Oaks has you covered.
Experience the perfect blend of comfort and convenience - book your stay now at Best Western Thousand Oaks Inn!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Property Accessibility
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: Yes
- Lift In Pool: Yes
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: No
- Manual Wheelchair: No
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 0
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
Close to where I was going (business trip).
Nothing
My husband and I stayed at this hotel for five days, and overall, it was satisfactory. The room was maintained in a clean condition, and the staff responded promptly when assistance was required.
However, it is important for travelers to be aware that the so-called ‘free’ continental breakfast is not entirely complimentary. Rather, the hotel collaborates with the adjacent restaurant to provide breakfast, offering guests a credit of $11.00 toward their meal. The ‘Continental’ breakfast costs $11.99, which means it is not completely free; additionally, it does not include juice of any kind. If guests desire juice, they must pay an additional $5.00.
The restaurant features a separate menu for a small hot breakfast, and after applying the $11.00 credit, the cost is approximately $5.00. However, this same menu also includes à la carte items. When we attempted to order from this menu, which would be less than $11.00, we were informed that this was not permissible, which we found to be illogical.
Upon inquiries at the front desk regarding the breakfast arrangements, we were told that they were unaware of the specifics and that it was the restaurant’s policy. It is perplexing that the hotel is uninformed about their arrangement with the partner restaurant.
Our only additional concern was that some of the hospitality staff and restaurant personnel did not speak English. Although they were exceedingly friendly and endeavored to assist us, communication proved to be challenging.
The location was great for us. The bathroom in this accessible room was very spacious, but the faucet set up in there was confusing and difficult to get it going (for my husband) without getting wet.
The only negative was the problem with access through the door nearest to our room (118 - accessible room). For most of our 6 days, it did not work. I'd have to go around and open the door from the inside to let my husband in. I also had to have our keycards reactivated 3 times ... and yes, I kept them away from our cell phones. It would be great if there was enough room on BOTH sides of the bed ... we could not fit his walker on the one side ... and everyone has their "favorite" side of the bed!
There is a $16.90 charge for parking, which I did not find out about until I read the receipt at home. I was also offered amenities by the staff at the front desk, which I found out there was also a charge for, when I read the receipt at home.
Very comtrable beds.
Sorry. My husband and I met a relative for breakfast at a different venue.
If the breakfast were served later, we might have invited our relative to our hotel.
Filthy carpet. Made my white socks turn literally black on the soles. False sense of cleanliness.
Breakfast was fantastic and staff were great
That we didn’t have enough time to try the swimming pool
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