Hampton Inn Eau Claire

Hotels
Hampton Inn
8.6 (864 reviews)
2622 Craig Road , Eau Claire , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Friendly staff
Comfortable stay
Cons:
Hot tub closed
Uncomfortable beds
Stale breakfast

Categories

Cleanliness
8.11
The room was clean, but a few guests mentioned issues with the pool and some decor.
Service
9.58
Guests noted good concierge service and accommodating staff.
Location
9.62
Location was perfect for many guests, being quiet and convenient.
Room Quality
7.57
Rooms were clean but inconsistent, with reports of uncomfortable beds and subpar shower designs.
Amenities
7.6
The hot tub was closed during some stays and concerns raised about pool cleanliness.
Value for Money
8.56
Some guests felt pricing did not match the amenities offered.
Food and Beverage
8.61
Breakfast varied with some positive experiences but also reports of poor quality items.
Overall Experience
9.18
Summarized experience with overall satisfaction despite some specific concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:48

Property Description

Luxurious Amenities
Indulge in our indoor pool and unwind in the hot tub. Stay connected with free Wi-Fi and enjoy modern furnishings in our rooms equipped with flat-screen TVs.

Convenient Location
Located near Interstate 12, our hotel provides easy access to the University of Wisconsin – Eau Claire and popular dining and shopping spots. Explore the Chippewa Valley Museum Library just 2 miles away.

Delightful Dining Options
Start your day with a delicious breakfast buffet or grab a breakfast-to-go on weekdays. Keep up with your fitness routine in our well-equipped fitness center. Book now for a memorable stay at Hampton Inn Eau Claire!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EAU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.57
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 864 reviews
Cleanliness: 8.11
Service: 9.58
Location: 9.62
Room Quality: 7.57
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 9.18
J
Journey couple us
8
Pros:

Pool and hot tub open until 12am

2026-04-13 via Nuitee
S
Shirley couple us
9
2026-04-11 via Nuitee
P
Phillips couple us
9
2026-04-08 via Nuitee
D
Douglas solo_traveller us
7
Cons:

young kids running in the hall

2026-04-04 via Nuitee
S
Stephanie family_with_children us
10
2026-04-03 via Nuitee
A
Adams couple us
10
2026-04-03 via Nuitee
P
Peter solo_traveller us
7
2026-03-31 via Nuitee
A
Anne couple us
7
Pros:

Clean. Everything as expected.

Cons:

All was good

2026-03-30 via Nuitee
J
Jalissa family_with_children us
10
2026-03-28 via Nuitee
M
Morrison family_with_children us
1
Was not allowed tonstay
Pros:

We were unable to stay at this hotel because when we arrived they informed us that they do not accomadte local customers. The pool and hot tub were also out of order which would have been nice to know before booking. We booked the hotel because of construction happening at our house and we were turned away day of the booking. Also still waiting to hear about a refund for the hotel we paid for but were not allowed to stay at.

Cons:

We were unable to stay at this hotel because when we arrived they informed us that they do not accomadte local customers. The pool and hot tub were also out of order which would have been nice to know before booking. We booked the hotel because of construction happening at our house and we were turned away day of the booking. Also still waiting to hear about a refund for the hotel we paid for but were not allowed to stay at.

2026-03-26 via Nuitee
F
Frederick couple us
10
Pros:

I made a mistake booking and kyle at the front desk was awesome correcting it . That doesn't happen all the time. Great customer service

2026-03-19 via Nuitee
K
Karen family_with_children us
8
2026-03-18 via Nuitee
J
Journey couple us
10
2026-03-09 via Nuitee
S
Summer family_with_children us
10
2026-03-08 via Nuitee
W
Werth couple us
8
2026-03-07 via Nuitee
M
Mace couple us
9
Nice
Pros:

Nice staff

Cons:

Nothing

2026-02-25 via Nuitee
A
Allan couple us
9
Pros:

Will look for these Hotels whenever we travel0

Cons:

Everything. Especially the front desk people.

2026-02-24 via Nuitee
C
Christine family_with_children us
5
Pros:

I heard that the breakfast offering was good.

Cons:

The room smelled musty as soon as we walked in. The chair and couch looked like they were from the 70's and need to be replaced. The chair was orange and very worn. The carpet also looks like it needs to be replaced. Definitely needs some updating for the price we paid.

2026-02-22 via Nuitee
K
Kirk solo_traveller us
7
Good hotel
Pros:

Good breakfast, friendly staff

2026-02-12 via Nuitee
J
Jordan couple us
4
2026-02-09 via Nuitee