Hampton Inn Eau Claire

Hotels
•
Hampton Inn
8.4 (746 reviews)
2622 Craig Road , Eau Claire , US
+1 715-833-0003

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient / desirable location
Friendly and helpful staff
Good breakfast (hot and varied)
Pool and hot tub praised
Comfortable beds reported by multiple guests
Cons:
Inconsistent cleanliness (reports include fleas and dirty floors)
Rooms can be small, worn, or have problematic bathroom fittings
Perceived poor value / undisclosed fees (pet fee complaints)
Occasional noisy rooms and isolated unfriendly front-desk interactions
Breakfast sometimes understocked or inconsistent

Categories

Cleanliness
7.8
Mixed reports: many guests describe rooms as clean, but there are notable negatives (flea infestation, some dirty floors and worn appearance) that bring overall cleanliness below average.
Service
10
Generally praised: multiple mentions of friendly, helpful front desk staff who resolved booking issues; a few isolated comments about a crabby check-in person but overall service was consistently highlighted as a strength.
Location
9
Strongly positive: many guests call the location convenient or perfect (near hospital, dorms, etc.), making location a clear positive.
Room Quality
7.4
Mixed-to-negative: several comments about worn rooms, cramped spaces, odd closet configurations, problematic toilets/bathtub safety and at least one report of fleas; some guests still found rooms comfortable.
Amenities
8.6
Generally positive: pool and hot tub repeatedly praised; breakfast area and parking mentioned (some minor issues with stocking), but amenities are a notable plus.
Value for Money
7.2
Underwhelming value: multiple guests felt price didn't match quality, with complaints about undisclosed pet fees and unexpected charges lowering the perceived value.
Food and Beverage
8.6
Mostly positive: many guests praised the breakfast (hot, varied across mornings); a few found eggs tasteless or breakfast lacking at times.
Overall Experience
8.6
Generally positive with caveats: many guests report a great, relaxing stay and would return, but cleanliness and value issues temper some guests' experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Luxurious Amenities
Indulge in our indoor pool and unwind in the hot tub. Stay connected with free Wi-Fi and enjoy modern furnishings in our rooms equipped with flat-screen TVs.

Convenient Location
Located near Interstate 12, our hotel provides easy access to the University of Wisconsin – Eau Claire and popular dining and shopping spots. Explore the Chippewa Valley Museum Library just 2 miles away.

Delightful Dining Options
Start your day with a delicious breakfast buffet or grab a breakfast-to-go on weekdays. Keep up with your fitness routine in our well-equipped fitness center. Book now for a memorable stay at Hampton Inn Eau Claire!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EAU

Location

Property Accessibility

Total Disability Score: 42.57
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 746 reviews
Cleanliness: 7.8
Service: 10
Location: 9
Room Quality: 7.4
Amenities: 8.6
Value for Money: 7.2
Food and Beverage: 8.6
Overall Experience: 8.6
T
Tamara • solo_traveller • us
10
Pros:

Nice variety and located well in hotel. No complaints.

Cons:

n/a

2026-10-28 • via Nuitee
R
Rob • couple • us
1
Pros:

The fact my girlfriend and I have fleas in our hair after the 1 night stay

Cons:

The flea infested room we stayed in

2026-10-28 • via Nuitee
G
Geoffrey • couple • us
7
Staff was very friendly and helpful, Shower door does not stay shut, Toilet was dangerous,
Pros:

Excellent B' Fast and location

Cons:

Height of toilet was dangerous for elderly.

2026-10-25 • via Nuitee
J
James • couple • us
7
Goid.
Pros:

Breakfast was good.

Cons:

Beds are made for a tall person and the toilets were made for children .

2026-10-24 • via Nuitee
A
Anna • family_with_children • us
5
Hotel was dirty
Cons:

The price didn’t match the quality. Felt very overpriced. Will not stay again

2026-10-22 • via Nuitee
D
David • couple • us
8
2026-10-22 • via Nuitee
F
Fahn • solo_traveller • us
1
2026-10-14 • via Nuitee
M
Michael • solo_traveller • ca
8
Cons:

The place is a little worn looking but was clean.
The person I check in wasn't the friendliest person I ever met

2026-10-08 • via Nuitee
D
Dean • solo_traveller • us
8
Pros:

Location was perfect. Breakfast was very impressive - hot foods different each morning since stayed several nights. Room was a bit worn - but clean.

2026-09-19 • via Nuitee
V
Valerie • solo_traveller • us
8
2026-09-16 • via Nuitee
J
jbgncc • solo_traveller • us
7
2026-09-13 • via Nuitee
L
Leslie • couple • us
9
2026-09-12 • via Nuitee
C
Caleb • solo_traveller • us
10
2026-09-09 • via Nuitee
S
simeonidis • solo_traveller • ca
8
2026-09-09 • via Nuitee
K
Kristina • couple • us
10
love it
Pros:

hot tub good temp yum yummy breakfast next to mcdonald

Cons:

nothing so good

2026-09-09 • via Nuitee
R
Ravi • family_with_children • ca
9
There was a mixup between booking.com & the hotel, but the front desk attendant quickly sorted it out. Parking was
Pros:

Convenient Location

2026-09-06 • via Nuitee
M
Mary • extended_group • us
7
Ok
Pros:

Comfy beds

Cons:

Too small of rooms
The girl that check us in was very crabby

2026-09-06 • via Nuitee
M
Miloslav • extended_group • cz
8
2026-09-03 • via Nuitee
J
john • couple • us
5
ok, nothing special.
Pros:

location was fine. breakfast was pretty much non existent.

Cons:

closet configuration was odd and difficult to use. room was cramped. have stayed at hamptons in the past and been satisfied. this was disappointing.

2026-09-02 • via Nuitee
J
Jacklyn • couple • us
10
I feel comfortable, well rested.
Pros:

The breakfast was good , they had everything that we expected.

2026-08-27 • via Nuitee