THE LORD NELSON HOTEL

Hotels
8.4 (1233 reviews)
9 Hamilton Terrace , Pembrokeshire , gb

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Delicious food
Cons:
Noise from events
Stained linens
Menu options limited

Categories

Cleanliness
7.9
While generally stated as clean, there were mentions of stained sheets and towels which affected the overall perception.
Service
8.9
Reviews highlighted friendly and helpful staff, exemplifying excellent service.
Location
8.9
The hotel’s location was frequently praised, being described as perfect for exploring the area.
Room Quality
8.4
The rooms were noted as comfortable and well-equipped, although some issues with noise were mentioned.
Amenities
8.4
Amenities were generally well-received, though some guests felt that the main menu choices were lacking.
Value for Money
7.9
Value was considered good though some guests had mixed feelings about menu options.
Food and Beverage
8.4
Food quality received positive feedback, although a specific instance with the poached eggs detracted slightly.
Overall Experience
8.4
Overall positive experiences were expressed, with minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:30

Property Description

Seaside Escape in Pembrokeshire
Escape to THE LORD NELSON HOTEL, located just 400 metres from the picturesque Milford Beach. Embrace the tranquility of our garden, enjoy a drink at the bar, and explore the beauty of the coast from our terrace.

Comfortable Rooms with Sea Views
Unwind in our well-appointed rooms featuring modern amenities such as free WiFi, TV, and complimentary toiletries. Upgrade to a room with a sea view for a truly unforgettable experience.

Delicious Dining and Family-Friendly Facilities
Start your day with a hearty breakfast offering a variety of options. Indulge in British cuisine at our onsite restaurant or let the kids have a blast at the children's playground. An ideal choice for families and couples alike.

Book your stay at THE LORD NELSON HOTEL for a memorable coastal getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1233 reviews
Cleanliness: 7.9
Service: 8.9
Location: 8.9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8.4
D
Dario solo_traveller it
8
Molto bello
Pros:

Camera ampia e pulita.
Staff cordiale e disponibile.

2026-06-27 via Nuitee
E
Elizabeth couple gb
9
Great hotel. Very convenient location
Pros:

Great room. Nice restaurant and bar. Helpful staff

Cons:

Nothing

2026-06-26 via Nuitee
J
Jones solo_traveller gb
10
Pros:

Lovely hotel staff very friendly and helpful

Cons:

Too hot weather extreme

2026-06-26 via Nuitee
S
Shiladitya extended_group gb
8
2026-06-25 via Nuitee
K
Kate extended_group gb
8
Very good stay, all staff lovely.
Pros:

Lovely property, reception and bar area extremely nice and welcoming.

Cons:

Had a deluxe room, everything that we needed. Just needs updating. Wanted to order from takeaway menu took four attempts for someone to answer phone and then an hour and a half for it to be ready!!

2026-06-25 via Nuitee
M
Mithun couple gb
1
Terrible water leak from top floor by midnight . Water rushed on top of the bed and bedside table . My phone, I pad, wal
Pros:

Perfect location. Convenient for an evening walk with shopping centre nearby.

Cons:

My bad, there was a massive water leak from top floor by midnight . Water rushed on top of the bed and bedside table . My phone, I pad, wallet and specs were completely in water just in minutes before I got up and could grab a towel from toilet. Very bad experience. None of the staffs could help.

2026-06-23 via Nuitee
J
Janette extended_group gb
9
Pros:

Very good value. Comfortable beds good breakfast. Highly recommend

2026-06-22 via Nuitee
R
Rolf family_with_children de
9
It was a great stay for us hiking the Pembrokeshire coast path.
Pros:

Extremely friendly and helpful personal. Good food.

2026-06-22 via Nuitee
M
Monika solo_traveller gb
4
Cons:

The key did not work, had to go up and down many times to make it work. Sausages and scrambled eggs looked weird

2026-06-22 via Nuitee
D
Debra couple gb
3
The cup was dirty the bed look like the sheet hasn’t been changed I’m a housekeeper myself it’s very poor service only h
Pros:

Location

Cons:

The room was very basic for the money the bed was very low and the mattress was soft not very comfortable sleep

2026-06-22 via Nuitee
B
Bevyward solo_traveller gb
10
Pros:

Absolutely everything. Thoroughly wonderful visit each and every time I visit this hotel. Such a pleasant warm welcoming environment. Highly recommend.

2026-06-21 via Nuitee
S
Sylvia solo_traveller gb
6
Pros:

Staff very friendly.

Cons:

Some of the sea view was views of a very large oil refinery and oil tankers. The high street was very run down. I wouldn't visit Millford Haven again.

2026-06-21 via Nuitee
D
David solo_traveller gb
10
Pros:

Good location for us and cheap

Cons:

Nothing

2026-06-21 via Nuitee
D
Derek solo_traveller gb
6
Lovely stay, great food, just be careful of the noisy kitchen extractor!
Pros:

The staff were excellent, they couldn’t have done more for you and always asked if they could help. We ate there on both evenings and the food was excellent.

Cons:

The room we had was tired and could have done with a tidy up, also we were above the kitchen and were woken before 6am everyday when the extractor fan started up. Not a huge problem for us as we were going out early but if you were after lazy morning you might want to get a room away from the kitchen.

2026-06-20 via Nuitee
R
Rebecca couple gb
9
Excellent helpful staff with comfortable room
Pros:

Tradition, characterful, friendly helpful staff

Cons:

No lift

2026-06-19 via Nuitee
K
Katalin solo_traveller gb
10
Pros:

Very friendly staff

2026-06-19 via Nuitee
H
Helen solo_traveller gb
4
Disappointed
Pros:

Comfortable bed.
Staff listened and noted my grievances.

Cons:

Poor quality tea, coffee etc in the room. Breakfast not worth £15.
Droning noise and staff talking and laughing in the courtyard kept me awake.
No heating in the room and lightbulb missing.

2026-06-19 via Nuitee
G
Glyn solo_traveller gb
10
2026-06-17 via Nuitee
H
Huw solo_traveller gb
8
2026-06-16 via Nuitee
J
Jan extended_group be
8
2026-06-15 via Nuitee