Hotel El Refugio

Hotels
•
Independent
8 (53 reviews)
BLVD. EL REFUGIO 25239, COL. FLORIDO 3ra. SECCION, Tijuana, BC, 22237 , Tijuana , MX
52-664-701-5700

listing image 1
Show all photos

Facilities

Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Porter/bellhop
Express check-out
Smoke-free property
Wheelchair accessible parking
See all facilities

Review Highlights

Categories

Cleanliness
4.23
The review mentions it was a nice stay, but lacks clarity on cleanliness.
Service
6.7
Standard quality for this hotel tier.
Location
6.74
Standard quality for this hotel tier.
Room Quality
6.69
Standard quality for this hotel tier.
Amenities
6.72
Standard quality for this hotel tier.
Value for Money
6.68
Standard quality for this hotel tier.
Food and Beverage
6.73
Standard quality for this hotel tier.
Overall Experience
6.7
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:49

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access and concierge services throughout your stay at Hotel El Refugio.

On-Site Dining and Services
Indulge in snacks from the hotel's snack bar/deli and take advantage of express check-out, dry cleaning/laundry services, and a 24-hour front desk for your convenience.

Relaxing Accommodations
Unwind in one of the 40 air-conditioned rooms with flat-screen TVs, rainfall showerheads, and designer toiletries. Stay connected with free Wi-Fi and enjoy satellite programming for entertainment.

Explore the nearby attractions such as Parque Morelos and U.S. Consulate General Tijuana during your stay. Book now at Hotel El Refugio for a memorable experience in Tijuana's entertainment district.

Important information:

  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • General

    Gloves are available to guests

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8
Based on 53 reviews
Cleanliness: 4.23
Service: 6.7
Location: 6.74
Room Quality: 6.69
Amenities: 6.72
Value for Money: 6.68
Food and Beverage: 6.73
Overall Experience: 6.7
R
Rosa
10
Pros:

It was a nice qyu

2025-06-30 • via Nuitee
A
Alejandra
10
Pros:

Muy bien

2025-06-09 • via Nuitee
J
Jose • family
10
Pros:

Muy buen lugar para hospedarte ya sea un rato o días, excelentes habitaciones y todos los servicios de 10

2025-03-26 • via Nuitee
E
Esmeralda • partner
8
Pros:

Excelente lugar para quedarse
Solo no hay muchos canales de cable más que 6 y internet no agarraba :)
De ahí en más exelente servicio

2025-03-03 • via Nuitee
E
Elvia • partner
6
Pros:

La habitacion me gusto en general excepto la cabecera de la cama y no me gusto el baño parecia sucio y salia el aroma a caño!!!

2025-02-16 • via Nuitee
F
Flako
2
Pros:

No me atendieron

2025-02-02 • via Nuitee
R
Raul
8
Pros:

Good

2024-12-27 • via Nuitee
D
DANIEL • partner
10
Pros:

Todo bien

2024-12-16 • via Nuitee
E
Ernesto Arturo
2
Pros:

Es un hotel de paso viejo y feo

2024-12-11 • via Nuitee
M
Maria
2
Pros:

Nothing

2024-10-12 • via Nuitee
J
Juan Carlos
2
Pros:

No good

2024-07-30 • via Nuitee
M
Maria del Carmen
8
Pros:

Excelente ubicación

2024-06-30 • via Nuitee
C
Cardin
8
Pros:

Tranquila

2024-04-03 • via Nuitee
D
david • partner
10
Pros:

The facility

2024-03-15 • via Nuitee
D
david
10
Pros:

The place is wood for staying one night but nothing extraordinary about that place, is secure and have hot water all time

2024-02-02 • via Nuitee
A
Adolfo
8
Pros:

Tuvieron una atención cordial y me gusto el estacionamiento seguro

2023-10-02 • via Nuitee
A
Adolfo
2
Pros:

Muy Mala Experiencia

2023-06-27 • via Nuitee
R
Rosario
2
Pros:

We checked and went to look at the room the bathroom was horrible it was so dirty smelled like cigarettes I literally couldn’t stand the smell canceled my stay their that same day I checked in and left. Never booking from this hotel again

2023-01-01 • via Nuitee
G
gabino • partner
10
Pros:

la propiedad es común no considero que tenga algo destacable en particular.
Falta mejor control el acceso, detiene mucho el vehículo y se tiene que bajar no para que lo atiendan. Es lo único de ahí todo está muy bien.

2022-12-19 • via Nuitee
J
Jose • family
4
Pros:

Pues que esta anunciado como hotel y no lo es, es un motel y pues que cuando se me pidió una tarjeta la registre, creyendo que con ella podria pagar y me dijeron que solo recibian efectivo,el cual obviamente no llevaba en ese momento. POr lo qjue decidí no quedarme con estas caracteristicas y reglas

2022-11-08 • via Nuitee