Bishop Inn Downtown Gatlinburg

Hotels
4.4 (602 reviews)
221 Bishop Lane , Gatlinburg , US
+1 865-436-4773

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Daily housekeeping
Vending machine - drinks

Review Highlights

Pros:
Good location
Microwave and refrigerator
Cons:
Very dirty
Bugs and roaches
Unfriendly staff
Poor room conditions

Categories

Cleanliness
2.29
Numerous mentions of dirtiness, mold, and bugs in the room.
Service
6.26
Mixed sentiments, some comments on unfriendly staff but generally standard service.
Location
7.8
Multiple reviews highlight the convenience of location.
Room Quality
2.75
Multiple mentions of poor condition, lack of amenities, and issues with cleanliness.
Amenities
3.78
Some basic amenities like microwave and refrigerator mentioned, but overall lack noted.
Value for Money
4.74
Cheap but highly criticized regarding conditions and cleanliness.
Food and Beverage
4.79
Not mentioned, assigned average score.
Overall Experience
2.76
Overall negative sentiment, many guests unhappy with stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:30

Property Description

Prime Location

Conveniently situated in downtown Gatlinburg, Bishop Inn offers easy access to popular attractions such as Ripley's Aquarium and Ober Gatlinburg.

Modern Amenities

Enjoy comfortable stays in our air-conditioned rooms featuring flat-screen TVs, free WiFi, and private bathrooms with fresh linens.

Nearby Entertainment

Explore the vibrant entertainment scene with attractions like The Grand Majestic Theater and Country Tonite Theatre just a short drive away.

Book your stay at Bishop Inn Downtown Gatlinburg for a memorable experience in the heart of the action.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

4.4
Based on 602 reviews
Cleanliness: 2.29
Service: 6.26
Location: 7.8
Room Quality: 2.75
Amenities: 3.78
Value for Money: 4.74
Food and Beverage: 4.79
Overall Experience: 2.76
S
Shynar • family_with_children • us
5
2026-10-31 • via Nuitee
I
Ivan • extended_group • us
2
Get out of here
Pros:

Muy sucio

Cons:

La responsable es grosera

2026-10-30 • via Nuitee
W
Willie • couple • us
1
We were in our room for about 2 hours before I was asking fora full refund
Pros:

We liked nothing at all about this property, it looked shady and very rundown

Cons:

There was nothing to like about

2026-10-29 • via Nuitee
D
Derrick • solo_traveller • us
9
It was ok
2026-10-28 • via Nuitee
K
Kindrew • solo_traveller • us
10
2026-10-27 • via Nuitee
K
Kindrew • family_with_children • us
10
Pros:

Comfortable beds and good tv channels

Cons:

Nothing to complain about

2026-10-27 • via Nuitee
A
Ashok • family_with_children • in
1
Just not that much happy with facilities and room but much satisfied that everything is just 1m away
Pros:

Except location everything horrible, Cockroach and bed bugs are roaming around freely and no lock on the restroom

It is just a room and it is in downtown that’s it,

Cons:

It is heart of the city and near many attractions so they can maintain it in at least few things then this could turn into many visitors places

2026-10-27 • via Nuitee
Y
Yolimar • couple • us
8
2026-10-26 • via Nuitee
P
Priscilla • family_with_children • us
1
Pros:

We liked the location.

Cons:

The parking was horrible. After being out til late, we returned to the room. When we turned the bed down, it was disgusting. The linen had not been changed from the previous guests. There was urine and feces on the sheets.

2026-10-25 • via Nuitee
C
Christine • family_with_children • us
1
Only thing missing was the crime tape and you would have thought you were on set of a crime show
Pros:

NOTHING! Imagine the worst motel you can and multiply that by 100! Arrived at the address to check in where I found out this was not the actual hotel building my reservation was for, the hotel building is had booked was located *up the hill" according to the front desk clerk. Drove to the building on the other side of the road behind the nicer buildings and pulled into what looked like a run down motel that was very sketchy. The bathroom had broken/missing tiles and looked like it hadn't been cleaned since the 80s or updated since the 60s. Even the toilet paper holder was broken, so the toilet paper was just sitting on the back of the toilet. I decided to check the beds, first bed I checked when I pulled the comforter and sheets (mind you the sheets had a tear in it) back I found a half eaten pretzel. My family and I all looked at one another and agreed we were not staying here! I drove back down to the building where you check in at at the nicer looking hotel walked in and handed the front desk clerk back the keys and parking tag and told her we could NOT stay in that room. She apologized and said she understood but unfortunately she had nothing else available. She then followed that with telling me she couldn't issue a refund because my payment was taken by booking but that I could contact booking and ask for a refund and she would approve it............still waiting for a response back about my refund!

Cons:

EVERYTHING!!! Imagine any run down sketchy motel you've seen on a crime show and multiply that by 100%! DO YOURSELF A FAVOR AND KEEP SCROLLING FIND SOMEWHERE ELSE TO STAY! This place makes a Days Inn type motel look like a CASTLE by comparison!

2026-10-25 • via Nuitee
V
Vesta Wayne • family_with_children • us
3
Pros:

I liked the location.

Cons:

The rooms were somewhat cleaned. The buildings are in rough shape and needs a good over haul. There was no phone to contact the office for needs of the room.

2026-10-24 • via Nuitee
W
William • couple • us
3
Will never go back there.
Cons:

Water never got past warm, could see under the door, tub was dirty around the calk area and no stopper in the sink. The plug by the bed didn’t work.

2026-10-24 • via Nuitee
C
Cierra • solo_traveller • us
7
Pros:

Overall decent

Cons:

The rooms don't have coffee pods like most hotels do. They need another mirror than just the one in the bathroom.

2026-10-23 • via Nuitee
S
Sandra • family_with_children • us
5
2026-10-19 • via Nuitee
P
Price • extended_group • us
1
Filthy room, bland, would not stay again or recommend
Pros:

Nothing, the room was dirty, the bed had stains including urine and blood.

Cons:

The trash left in the room and other people’s belongings from other bookings. The room was not clean, visibly dirty with trash under the beds. Blood stain on sheets and urine with genital hair on the beds. Staff did not seem concerned with these issues and did not have new sheets ready when they said they would be. There were stains on the wall where guest have spilt stuff, the bathroom was not clean leaving my white socks black and the door has a whole in it and did not shut right.

2026-10-19 • via Nuitee
K
Kenneth • solo_traveller • us
1
Pros:

Just the location

Cons:

It was very nasty and had roaches nothing craving the bath room window so people on the other floors could look right in the shower

2026-10-19 • via Nuitee
C
Cathy • couple • us
1
My stay was uncomfortable and will not book through that hotel again. I paid to much for 2 nights to get a room like tha
Pros:

October 16-17th room was horrible ceiling looked like it was gonna fall in

Cons:

The door to our room was open when we arrived , there was no phone , no clock , we had no remote to tv. Had to get one from office which we had to return 3 times to get one that worked. No outlets worked in the room . The lights flicked a lot. Best western owns the hotel but only focused on the best western hotel and was rude .

2026-10-18 • via Nuitee
G
Gentry • family_with_children • us
8
Pros:

Location was great

Cons:

Outside of building looking rough

2026-10-18 • via Nuitee
M
Meadows • solo_traveller • us
9
2026-10-17 • via Nuitee
P
Pankaj • family_with_children • us
7
2026-10-13 • via Nuitee