Hotel 28 Boise Airport, an Ascend Collection Hotel

Hotels
•
Ascend Collection
8.2 (624 reviews)
4111 Broadway Avenue , Boise , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Convenient location
Cons:
Noisy rooms
Inconsistent housekeeping
Unreliable amenities

Categories

Cleanliness
8.2
Generally clean, but some issues with housekeeping mentioned.
Service
8.5
Mostly friendly staff, but inconsistent service noted.
Location
8.5
Convenient location mentioned positively by several guests.
Room Quality
8
Room was spacious and relatively modern, but noise issues reported.
Amenities
8
Amenities like sauna and hot tub had some operational issues.
Value for Money
8.3
Perceived value is reasonable, but dining options were limited.
Food and Beverage
7.9
Breakfast was good, but other food options were limited.
Overall Experience
8.2
Mixed feelings due to some inconvenience, but overall a good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:24

Property Description

Unique Boutique Experience
Hotel 28, Ascend® Hotel Collection in Boise, ID, offers a one-of-a-kind stay woven into the local culture. Located conveniently near downtown Boise and the airport, our property focuses on local art and amenities.

Convenient Amenities
Enjoy free WiFi, a Grab & Go breakfast, business center, sundry shop, 24-hour front desk, fitness center, outdoor pool, and sauna. Our rooms feature air-filtration, microwave, refrigerator, desk, flat-screen TV, coffee maker, and more. Upgrade to a suite for extra space and amenities.

Pet-Friendly and Comfortable
Traveling with a furry friend? Inquire about our pet-friendly rooms. Rest well on comfortable beds and take advantage of our in-room facilities. Experience a blend of convenience and comfort at Hotel 28.

Book now for an unforgettable stay at Hotel 28, where local charm meets modern convenience.

Important information:

Please note that this property can accommodate dogs but will not accommodate other types of pets.

Please note that a maximum of 2 dogs are allowed per booking.

A valid credit card is required at the time of booking. All credit cards will be pre-authorized prior to guest arrival.

The complimentary airport shuttle service operates from 07:00 to 23:00 every day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Oct 1, 2025 until Fri, May 1, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 624 reviews
Cleanliness: 8.2
Service: 8.5
Location: 8.5
Room Quality: 8
Amenities: 8
Value for Money: 8.3
Food and Beverage: 7.9
Overall Experience: 8.2
K
Kayden • couple • us
10
2026-01-28 • via Nuitee
N
Nathan • couple • us
3
2026-01-20 • via Nuitee
J
Jean • solo_traveller • us
7
I would recommend this hotel in Boise because it's a good price, clean and has a good breakfast.
Pros:

The price was good for Boise. The location near the airport was good and the breakfast was very good.

Cons:

It is located right next to the freeway and there is a ton of traffic noise. It was interesting how many staff were wondering around at 1:30 am.

2026-01-19 • via Nuitee
A
Aaliyah • extended_group • us
5
Other then the sofa mattress having stains the rest of the room was clean. The room sizes were big!
Pros:

The location was perfect outside of Boise and worked well.

Cons:

We had a sofa that was able to become a bed. However, when we pulled the mattress out the mattress had red and brown stains all over it.

2026-01-19 • via Nuitee
T
Thomas • couple • us
9
our stay was wonderful
Pros:

front desk people were very friendly and willing to answer our questions.
even being near the airport...... outside noise was non-existent!!!!! we like that!!! :)

Cons:

we very much liked our stay and will remember boise airport!!!!!

2026-01-19 • via Nuitee
D
Delina • family_with_children • us
9
Pros:

Breakfast was different each day. Staff very friendly.

Cons:

Airport noise.

2026-01-19 • via Nuitee
M
Mary • couple • us
6
Pros:

Good breakfast

Cons:

Pricey

2026-01-19 • via Nuitee
T
travis • solo_traveller • us
7
2026-01-18 • via Nuitee
J
Julie • couple • us
10
2026-01-15 • via Nuitee
B
Beverly • family_with_children • us
5
Overall nice with the friendly staff.
Pros:

It was clean and the staff was super nice.

Cons:

We could hear traffic all night. Pool was closed and hot tub was broken. Main reasons why we stayed and if we would have known we would have cancelled it

2026-01-15 • via Nuitee
K
Kerrie • couple • us
1
2026-01-01 • via Nuitee
J
Joseph • family_with_children • us
9
Four star
Pros:

Very clean. Very comfortable, very convenient location. Good breakfast. Friendly costumer care.

Cons:

Shower head and water pressure sucks. Sauna didn't work.

2025-11-22 • via Nuitee
C
Cheala • family_with_children • us
6
2025-11-04 • via Nuitee
D
Diane • couple • us
9
2025-10-25 • via Nuitee
K
Kristy • couple • us
10
2025-10-25 • via Nuitee
K
Kasey • family_with_children • us
8
2025-10-23 • via Nuitee
S
Sandra • couple • us
10
2025-10-23 • via Nuitee
G
Garrett • solo_traveller • us
6
It was ok!!
Pros:

Close to the airport!!

Cons:

The parking was terrible!!! People would almost double park there cars in parking spaces!! I was downstairs and I can hear they person above me walking “heavy walkers”

2025-10-15 • via Nuitee
J
Jaime
6
Pros:

Super close to airport, but based in a truck stop. Super dirty disgusting carpets on 1st floor. Better on 3rd.

2025-10-12 • via Nuitee
T
Tina
6
Pros:

Staff super helpful, shuttle convenient, good breakfast, clean and newly renovated- unfortunately next to a truck stop and the air system/ air conditioning smelled stale and moldy:(

2025-10-11 • via Nuitee