Courtyard by Marriott Grand Rapids Airport

Hotels
Marriott
8.2 (113 reviews)
4741 28th St SE, Grand Rapids, Michigan, 49512 , Grand Rapids , US

Facilities

Meeting rooms
Fitness facilities
Express check-out
Comprehensive recycling policy
Free WiFi
24-hour front desk
Express check-in/check-out
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Helpful staff
Cleanliness was acceptable despite issues
Cons:
Broken amenities
Room quality issues

Categories

Cleanliness
6.7
The bathroom was not cleaned properly and the refrigerator was broken.
Service
9.2
The young lady at the front desk was very nice and helpful; Robin at the front desk was awesome.
Location
8.7
Standard quality for this hotel tier.
Room Quality
7.7
The king bed frame was smaller than the mattress, affecting comfort.
Amenities
8.2
Refrigerator in room was broken, affecting overall amenity quality.
Value for Money
8.2
Standard quality for this hotel tier.
Food and Beverage
8.7
Standard quality for this hotel tier.
Overall Experience
8.2
Overall, a nice place notwithstanding some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:16

Property Description

Experience unparalleled comfort and convenience at the Courtyard by Marriott Grand Rapids Airport, the perfect choice for both leisure and business travelers.

Recreation and Amenities
Stay active in our state-of-the-art fitness center, unwind in our inviting common areas, or browse unique gifts at our onsite newsstand. Enjoy complimentary Wi-Fi and modern conveniences to enhance your experience.

Dining Delights
Satisfy your cravings at our cozy coffee shop or indulge in tasty snacks from our deli. Whether you're grabbing a quick bite or leisurely dining, our options will surely delight your taste buds.

Versatile Event Space
Planning a meeting or event? Our flexible 625 square feet of conference space ensures that your gatherings are both productive and enjoyable. With dry cleaning services and a 24-hour business center, your professional needs are well-covered.

Book your stay today for an unforgettable experience in Grand Rapids!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can access their rooms with a mobile device.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.2
Based on 113 reviews
Cleanliness: 6.7
Service: 9.2
Location: 8.7
Room Quality: 7.7
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.2
C
CnaPhleb solo_traveller us
2
Pros:

Great location

Cons:

They had no ice machine. For the price of the room and how nice the hotel was you would think you could get ice. The room was either too hot or cold. No temperature control. The toilet wouldn't stop running until I poured water in the tank.

2026-04-27 via Nuitee
S
Shlonna couple us
6
2026-04-25 via Nuitee
K
K solo_traveller us
9
close to airport
Pros:

Clean and comfortable bed, convenient restaurant

2026-04-02 via Nuitee
V
Valerie solo_traveller us
5
Disappointed from passed stays
Pros:

Location and we’ve stayed here several times in the past

Cons:

Under renovation, floor trim was pulled up in hallways, wires exposed in places, phones in room, but not plugged in and no plug in available when tried to connect. Water was very cloudy and we didn’t feel safe drinking.

2026-03-08 via Nuitee
V
Valerie extended_group us
5
2026-03-08 via Nuitee
J
Jacqueline solo_traveller us
3
Pros:

It was close to some big box stores, which made it easy to pickup snacks/beverages for the hotel.

Cons:

I was double charged for this stay. I was charged by booking.com and then again my Marriott.

2026-01-19 via Nuitee
F
Fernando solo_traveller us
6
Not bad but I don’t think it was a 800 stay
Pros:

Friendly staff

Cons:

Rooms were outdated , smelt old. Bathroom smells after you flush

2025-10-15 via Nuitee
P
Paul partner
10
Pros:

Property cleanliness and carpet conditions are suffering from old age!

2025-10-05 via Nuitee
J
John partner
8
Pros:

Great place to stay

2025-09-16 via Nuitee
B
Barbara
8
Pros:

They were remodeling but all was clean and nice. The only thing that bothered me was the TV wasn’t working. The lady at the front desk tried to get it to work which didn’t work. Otherwise nice place and the young lady at the front desk was very nice and helpful.

2025-09-15 via Nuitee
S
Shanricka couple us
6
Never again
Pros:

Nothing

Cons:

It was nasty and the remodeling made it look so dirty

2025-09-02 via Nuitee
R
Raidah family_with_children
8
Pros:

It was a quick and easy last minute booking. The phones in the rooms don’t work so you’re asked to use your own phone to call front desk. We booked king beds but the frames were smaller than the mattress and so the sides of the bed was not too firm. Otherwise everything was fine.

2025-08-12 via Nuitee
L
Lavocis couple us
9
Clean room and great customer service
Pros:

Customer service

Cons:

Landscape needed where my room was located

2025-08-04 via Nuitee
S
Stephan family_with_children de
8
Für eine Übernachtung nahe am Flughafen in Ordnung
Pros:

Kurze Autostrecke (10 min) zum Flughafen GRR. Die Handhabung des Frühstücks ist durch den externen Betreiber etwas umständlich, erst Essenkarte an der Rezeption holen, dann am Tresen bestellen. Es folgt langer Vortrag, was kombinierbar ist und was nicht vom Angebot.

2025-07-29 via Nuitee
S
Sandra family_with_children de
6
2025-07-18 via Nuitee
M
Mike
2
Pros:

Refrigerator in the room was broken. I notified the front desk and they didn't care. Nothing was done about it at all. The bathroom was not cleaned from the last person as there were still towels lying around.

2025-07-13 via Nuitee
R
Robert
10
Pros:

Robin at front desk was awesome.

2025-07-12 via Nuitee
T
Thomas partner
4
Pros:

The property wasn't the cleanest. Wouldn't have even been acceptable for a budget motel let alone a Marriot bonvoy. The room smelled musty and the hallway smelled like urine. The shower was awful and the air conditioning barely worked. There wasn't even coffee available in the lobby in the morning. The only redeeming quality was the kind staff, but would not stay there again.

2025-06-30 via Nuitee
T
tony
10
Amazing Assistant General Manager
Pros:

The Assistant General Manger checked me in and she was AMAZING. Very helpful and super knowledgeable. The property was OK. Overall stay was OK. Thanks

2025-06-27 via Nuitee
N
Nancy group us
10
Exceptional
2025-06-27 via Nuitee