KēSa House, The Unlimited Collection managed by The Ascott Limited

Hotels
•
The Unlimited Collection
8.7 (3491 reviews)
55 Keong Saik Road , Singapore , SG

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location (Chinatown, near MRT and hawkers)
Spotless cleanliness
Friendly/helpful staff
Communal kitchen/lounge and washer/dryer
Eco-conscious refillable water station and free snacks
Cons:
Loud bar opposite hotel until ~10–11pm causing nighttime noise
Rooms and bathrooms often small; no twin room option
Corridor/entry door slamming near some rooms causing disturbance
Occasional service lapses (delayed check-in, missing promised pillow)
High bed and step into toilet may be difficult for elderly

Categories

Cleanliness
9.3
Consistently praised as spotless and very clean in multiple reviews.
Service
8.5
Generally described as friendly and helpful reception staff, though occasional lapses were reported (late check-in, promised extra pillow not delivered).
Location
9.6
Repeatedly highlighted as excellent — in the heart of Chinatown, walking distance to MRT, markets and hawker centres.
Room Quality
7.5
Rooms are clean and comfortable but often small; some guests noted small bathrooms, high bed/step to toilet and noise issues from an external bar and corridor door.
Amenities
9
Positive mentions for communal smart lounge/kitchen, washer/dryer, refillable water (even sparkling), free snacks and eco-conscious features.
Value for Money
8.8
Perceived as good value given the location, cleanliness and facilities, despite some minor room/ service drawbacks.
Food and Beverage
8
No major on-site F&B highlighted; staff recommended local hawkers. External bar across the street plays loud music until ~10–11pm on some nights, which affected guests.
Overall Experience
8.9
Overall very positive stays emphasizing location, cleanliness and helpful staff, tempered by small rooms and occasional noise or service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 03:21

Property Description

Chinatown Heritage Boutique Hotel

Heritage Townhouse Design: Experience the charm of a 1920s heritage townhouse at KēSa House. The contemporary boutique hotel seamlessly blends history with modern comfort.

Convenient Location: Perfectly situated on Keong Saik Road, a short stroll from Chinatown and Outram Park MRT stations. Explore the Central Business District and Sentosa Island within minutes.

Modern Amenities: Enjoy complimentary all-day refreshments, free Wi-Fi, and well-appointed rooms with flat-screen TVs, air conditioning, and en suite bathrooms. The 24-hour front desk is ready to assist with any needs.

Experience the allure of Chinatown at KēSa House. Book your stay now for a memorable Singapore getaway!

Important information:

Please note that all bed configurations are subject to availability. Please note that smoking is prohibited in the hotel. Please note that the credit card used for pre-payment must be produced upon check-in for verification purposes. Failure to provide the physical card will result in a cancellation of the previous transaction, and a replacement credit must be supplied for payment. Please note that this is a select-service property without additional amenities such as bathrobes, razor kits, bedroom slippers, etc.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 3491 reviews
Cleanliness: 9.3
Service: 8.5
Location: 9.6
Room Quality: 7.5
Amenities: 9
Value for Money: 8.8
Food and Beverage: 8
Overall Experience: 8.9
R
Rachael • solo_traveller • bn
8
2026-10-24 • via Nuitee
A
Annabelle • couple • au
10
Great location for food lovers
Pros:

Fantastic location easy to find and good walking distance to China town and hawker centres. If food is your focus then stay here

Cons:

The cleaning product smell was overwhelming in the lobby. Otherwise everything else was perfect

2026-10-24 • via Nuitee
L
Laurence • couple • au
7
2026-10-23 • via Nuitee
P
Piper • couple • nz
10
Great stay with accomodating staff
Pros:

Loved this place. Such friendly and accomodating staff. Great to be able to store luggage ahead of check in time and use the kitchen to fill up water bottles.

Cons:

Bit far to walk into downtown when it’s super hot and hazy but convenient for mrt stations.

2026-10-23 • via Nuitee
V
Vicky • couple • au
8
Great place but the room we had was so small we couldn’t us open our bags. Really only big enough for one person.
Pros:

Clean, well equipped, great location, quiet.

Cons:

Tiny room!

2026-10-23 • via Nuitee
S
Steven • solo_traveller • ca
8
2026-10-23 • via Nuitee
S
Sharon Roil • solo_traveller • nz
10
Apart from a first-night noise issue (quickly remedied the following day) this stay was awesome.
Pros:

Great location in a neighbourhood that has charm.

2026-10-22 • via Nuitee
L
Luke • solo_traveller • nz
8
2026-10-21 • via Nuitee
L
Lina • couple • au
9
Lovely hotel and staff great location
Pros:

Lovely hotel and staff great location

2026-10-21 • via Nuitee
F
Francisco • couple • ph
10
Pros:

The property was conveniently located near two MRT stations as well as many food options around the area. The facilities were clean and well-maintained and the staff were always helpful.

2026-10-21 • via Nuitee
R
Rachel • solo_traveller • gb
10
Comfortable, well equipped rooms, and bigger than many in Chinatown
Pros:

I know this building well, having stayed in it in previous incarnations over the years. First time at Kesa House and was very impressed. I chose a premium room for the outdoor space, a terrace overlooking Duxton Plain Park at the back, much quieter than rooms facing the street. Rooms are large for Chinatown, and well equipped (fridge, iron, mini ironing board), with good hot showers and excellent beds. The laundry is very useful, and free flowing chilled water and tea/coffee/snacks in the kitchen all a nice touch. I'm in Singapore regularly and will be back!

Cons:

Honestly, nothing.

2026-10-21 • via Nuitee
J
Jan • extended_group • no
5
Avoid the weekends!
Pros:

God beliggenhet. Fine rom. Bra renholdspersonale.

Cons:

Mye bråk fra utesteder gjennom helgen.

2026-10-20 • via Nuitee
A
Andrea • family_with_children • de
10
Es war wunderbar und wir kommen bald wieder.
Pros:

Die Mitarbeiterinnen des Hotels und das Reinigungspersonal waren nett, gründlich und immer gut gelaunt. Es war ein Vergnügen, in der immer sauberen Küche etwas zu essen oder zu trinken zu holen. Die Umgebung ist auch schön. Ich fand die Waschmaschine praktisch.

Cons:

Nichts. Wir waren zufrieden. Höchstens eine Sitzgelegenheit in der Küche, an der man sein Essen verzehren kann, wäre praktisch. Man kann auf einer gepflegten Terasse neben der Küche sitzen, aber die Sitze waren oft nass :-).

2026-10-19 • via Nuitee
M
miroslav • couple • cz
6
2026-10-19 • via Nuitee
E
Eve • couple • us
8
Great location, good value.
Pros:

Location best - close to transit stop, can get anywhere. Can walk all of Chinatown, safe to wander at night. Lots of great street food - but also really good restaurants. Nice to have kitchen facilities and laundry room available.

Cons:

Terrace connected to room was not as ‘represented’. Understand all rooms are different but was rather unkempt and unattractive.

2026-10-19 • via Nuitee
L
Lisa • couple • ch
10
Wunderschöne Unterkunft mit tollem Ambiente, hervorragendem Service und unglaublich herzlichem Personal!
Pros:

Ein rundum wunderbarer Aufenthalt im KēSa House! Die Unterkunft ist wunderschön und stilvoll eingerichtet, sehr sauber und gepflegt. Besonders begeistert hat uns das unglaublich freundliche, aufmerksame und hilfsbereite Personal. Der Service war ausgezeichnet und wir haben uns vom ersten Moment an wohlgefühlt. Absolut empfehlenswert!

Cons:

Absolut nichts, es war alles hervorragend!

2026-10-18 • via Nuitee
L
Lara • couple • ch
10
2026-10-17 • via Nuitee
M
MIYAZAKI • solo_traveller • jp
7
2026-10-17 • via Nuitee
T
Tanea Faith • solo_traveller • de
7
2026-10-17 • via Nuitee
D
Debra Lee • couple • de
10
A lovely and comfortable hotel in Chinatown
2026-10-16 • via Nuitee