KēSa House, The Unlimited Collection managed by The Ascott Limited

Hotels
•
The Unlimited Collection
8.7 (3491 reviews)
55 Keong Saik Road , Singapore , sg

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location (Chinatown, near MRT and hawkers)
Spotless cleanliness
Friendly/helpful staff
Communal kitchen/lounge and washer/dryer
Eco-conscious refillable water station and free snacks
Cons:
Loud bar opposite hotel until ~10–11pm causing nighttime noise
Rooms and bathrooms often small; no twin room option
Corridor/entry door slamming near some rooms causing disturbance
Occasional service lapses (delayed check-in, missing promised pillow)
High bed and step into toilet may be difficult for elderly

Categories

Cleanliness
9.3
Consistently praised as spotless and very clean in multiple reviews.
Service
8.5
Generally described as friendly and helpful reception staff, though occasional lapses were reported (late check-in, promised extra pillow not delivered).
Location
9.6
Repeatedly highlighted as excellent — in the heart of Chinatown, walking distance to MRT, markets and hawker centres.
Room Quality
7.5
Rooms are clean and comfortable but often small; some guests noted small bathrooms, high bed/step to toilet and noise issues from an external bar and corridor door.
Amenities
9
Positive mentions for communal smart lounge/kitchen, washer/dryer, refillable water (even sparkling), free snacks and eco-conscious features.
Value for Money
8.8
Perceived as good value given the location, cleanliness and facilities, despite some minor room/ service drawbacks.
Food and Beverage
8
No major on-site F&B highlighted; staff recommended local hawkers. External bar across the street plays loud music until ~10–11pm on some nights, which affected guests.
Overall Experience
8.9
Overall very positive stays emphasizing location, cleanliness and helpful staff, tempered by small rooms and occasional noise or service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 03:21

Property Description

Chinatown Heritage Boutique Hotel

Heritage Townhouse Design: Experience the charm of a 1920s heritage townhouse at KēSa House. The contemporary boutique hotel seamlessly blends history with modern comfort.

Convenient Location: Perfectly situated on Keong Saik Road, a short stroll from Chinatown and Outram Park MRT stations. Explore the Central Business District and Sentosa Island within minutes.

Modern Amenities: Enjoy complimentary all-day refreshments, free Wi-Fi, and well-appointed rooms with flat-screen TVs, air conditioning, and en suite bathrooms. The 24-hour front desk is ready to assist with any needs.

Experience the allure of Chinatown at KēSa House. Book your stay now for a memorable Singapore getaway!

Important information:

Please note that all bed configurations are subject to availability. Please note that smoking is prohibited in the hotel. Please note that the credit card used for pre-payment must be produced upon check-in for verification purposes. Failure to provide the physical card will result in a cancellation of the previous transaction, and a replacement credit must be supplied for payment. Please note that this is a select-service property without additional amenities such as bathrobes, razor kits, bedroom slippers, etc.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 3491 reviews
Cleanliness: 9.3
Service: 8.5
Location: 9.6
Room Quality: 7.5
Amenities: 9
Value for Money: 8.8
Food and Beverage: 8
Overall Experience: 8.9
V
Virginie • couple • fr
8
Pros:

L’emplacement

Cons:

L’accueil en règle général et le bruit dans les couloirs, mauvaise insonorisation des portes.
Énormément d’humidité dans la chambre, odeur.
Chambre sombre, peu d’ouverture vers l’extérieur excepté la porte de la terrasse.
Vibration du métro et bar bruyant les soirs.

2026-08-22 • via Nuitee
T
TSAITING • solo_traveller • tw
9
2026-08-22 • via Nuitee
S
Sabine • couple • de
10
2026-08-22 • via Nuitee
V
Virginie • couple • fr
7
2026-08-22 • via Nuitee
T
Tobias • solo_traveller • de
9
Pros:

Die Lage ist super, Ausstattung super, hilfsbereite Mitarbeiter.

Cons:

Die Zimmer sind hellhörig.

2026-08-21 • via Nuitee
L
Lisa • family_with_children • au
8
Good value for money and nice facilities
Pros:

Friendly and helpful staff and a beautiful location

Cons:

Nothing to comment about. We did read reviews that the bar can be quite noisy but we found it fine and our room as right outside of it.

2026-08-21 • via Nuitee
M
Manuel • solo_traveller • es
9
2026-08-21 • via Nuitee
V
Virginia • extended_group • us
10
2026-08-21 • via Nuitee
H
Hans Goossens • couple • nl
8
Goed verblijf op fantastische locatie.
Pros:

Ligging was fantastisch in China Town.

Cons:

Er was geen zitje in de kamer door ruimte gebrek.

2026-08-20 • via Nuitee
D
Dmitrii • couple • th
10
2026-08-20 • via Nuitee
C
Christian • solo_traveller • de
10
Perfect place to stay, very good location in the City center
Pros:

Decent room size, comfy room, water dispener and bottels to refill for the room, washing machine and drier, very friendly staff, very good location in the City center

2026-08-19 • via Nuitee
F
franck • solo_traveller • fr
9
Pros:

l'emplacement , le charme du quartier animé,

2026-08-19 • via Nuitee
A
Andriana • couple • cy
8
Pros:

Comfy beds, smart interior with lots of space for the room’s size.

2026-08-18 • via Nuitee
M
Masoud • solo_traveller • au
5
2026-08-18 • via Nuitee
L
Laura • couple • it
7
2026-08-18 • via Nuitee
A
Adriana • couple • ch
10
2026-08-17 • via Nuitee
F
Francesco • couple • it
8
Ottimo rapporto qualità prezzo, posizione perfetta
Pros:

La posizione, l’edificio caratteristico le camere sono piccole ma comode, ottima la cucina condivisa.

Cons:

Pochi accessori nel bagno, manca il sapone per le mani, c’è un solo asciugamano a persona a disposizione.

2026-08-17 • via Nuitee
J
Joanne • solo_traveller • de
10
2026-08-16 • via Nuitee
E
Eleonora • solo_traveller • it
10
Ottimo hotel a Chinatown
Pros:

Location perfetta, comodo per muoversi con i mezzi pubblici e per girare a piedi China town. La Mia camera era pulitissima e spaziosa, personale gentilissimo

2026-08-16 • via Nuitee
N
Nicole • couple • be
9
2026-08-16 • via Nuitee