Best Western Plus Austin Central

Hotels
Best Western Plus
8.1 (739 reviews)
919 E Koenig Ln , Austin , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and quiet rooms
Friendly staff
Cons:
Location issues
Food temperature too spicy

Categories

Cleanliness
7.68
Clean and well maintained, but some reviews mention issues such as bedbugs.
Service
8.65
Staff was friendly and accommodating in multiple reviews.
Location
7.69
Location not walkable and some reviews mentioned it being far from downtown.
Room Quality
8.14
Rooms are generally clean and quiet, but noise issues from appliances were mentioned.
Amenities
8.17
Decent amenities, but gym could be improved.
Value for Money
8.63
Affordably priced with reasonable comfort.
Food and Beverage
7.18
Breakfast praised, but some items were too spicy for guests.
Overall Experience
8.65
Overall a solid stay with some potential for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:13

Property Description

Outdoor Pool and Fitness Centre: Enjoy a refreshing dip in the outdoor pool or stay active at the fitness centre during your stay at our hotel.

Modern Amenities: Each room is equipped with a flat-screen cable TV, free WiFi, coffee-making facilities, and a work desk for your convenience.

Complimentary Breakfast and Manager's Reception: Start your day with a delicious hot breakfast featuring waffles, eggs, and sausage. Join us for a complimentary manager's reception with wine and beer served Monday-Thursday.

Experience comfort and convenience at our hotel near Austin-Bergstrom International Airport. Book your stay now to enjoy all these fantastic amenities!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 739 reviews
Cleanliness: 7.68
Service: 8.65
Location: 7.69
Room Quality: 8.14
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 7.18
Overall Experience: 8.65
T
Tim couple us
7
2026-04-10 via Nuitee
L
Lopez couple us
1
It was okay. Just disappointed with the area. Especially that gas station next to it.
Cons:

The location was bad. My truck got broken into and there was no surveillance on property.

2026-04-10 via Nuitee
A
Ariella family_with_children us
10
Pros:

The staff were in particular very nice and did a great job. Even the person cleaning our room placed my child’s drawings that were on the floor neatly on her side of the made up bed. The reception and breakfast room staff were also very nice and helpful to us. Just a very good vibe overall. We’ve been a few times now.

2026-04-09 via Nuitee
L
Lainie solo_traveller us
10
Pros:

It was great

2026-04-09 via Nuitee
M
Márcel couple br
9
Excelente para poucas noites.
Pros:

Café da manhã muito bom, só não possui sucos e isso senti falta.
Localização muito boa.
Limpeza e conforto do quarto.
Banheiro com amenidades.

Cons:

O barulho incomoda, as paredes muito finas atrapalharam na primeira noite, a família do quarto ao lado ficou vendo TV de madrugada em volume bem alto.

2026-04-06 via Nuitee
Y
Yasmin couple us
4
Ok
Pros:

The friendly staff

Cons:

Lock on door broken odor in room outdated tv

2026-04-06 via Nuitee
K
Katharina couple de
9
Recommended
Pros:

We had a good stay. Check-in was easy and stuff friendly. The room was clean and the beds comfortable. A plus is that water and coffee are available around the clock. The gym is open 24/7 and the equipment works perfectly. The free parking was also very good. Unless it's rush hour, you can get to the city center by car within 10 minutes.

2026-04-04 via Nuitee
M
Magdalen solo_traveller us
10
Lovely hotel, nice staff
Pros:

The rooms were very clean and the happy hour was awesome! Great friendly bartender.

Cons:

The location wasn’t great but it is close to the Moody Center.

2026-04-02 via Nuitee
J
joe solo_traveller us
9
2026-04-02 via Nuitee
C
Crispin couple us
8
Decent breakfast, clean small room
Pros:

Clean

Cons:

Room was small

2026-04-02 via Nuitee
N
Neil solo_traveller gb
1
Nice hotel, terrible customer service!
Pros:

Location

Cons:

Had paid for 2 rooms for 5 nights in advance, but were charged again 5 minutes after checking in, went back to reception and they denied charging again even though we had the online bank evidence, eventually spoke to the operations manager who was extremely rude and unhelpful, we never caused a problem or raised our voice ( we are middle aged business owners)but he threatened to put us out of the hotel at 1 in the morning, he only let us stay when I called booking.com directly on the spot who were absolutely fantastic, I also told him I would call the police due to the fraud of charging again and pretending they hadn’t, he became much quieter and said we could indeed stay and that booking .com must have made a mistake ( which they didn’t)….. horrible experience, if you have a problem in this hotel just call booking.com who will sort it out, we had our extra charge refunded in full with zero apologies from the hotel who were indeed at fault

2026-04-01 via Nuitee
A
Ad family_with_children nl
7
Pros:

Bed was comfortabel

Cons:

Er liep een kakkerlak rond bij het koffiezetapparaat

2026-03-31 via Nuitee
S
Suisse travel family_with_children ch
9
2026-03-28 via Nuitee
S
Sandra couple de
8
hat für 2 Nächte gepasst
Pros:

- Zimmer groß und sauber

Cons:

- Klimaanlage konnte leider nicht eingestellt werden

2026-03-25 via Nuitee
K
Karine couple fr
9
2026-03-23 via Nuitee
N
Ninfa family_with_children us
10
2026-03-23 via Nuitee
D
Daniel solo_traveller us
6
2026-03-23 via Nuitee
A
Ambra solo_traveller us
10
2026-03-22 via Nuitee
C
collier thareau couple fr
10
Très bien
Pros:

Le personnel est adorable, les chambres sont très propres et le petit déjeuner très bien fourni

Cons:

Je savais en venant que l’hôtel était en bord de route, on entendait un peu le
Bruit des voitures

2026-03-21 via Nuitee
C
Clarinda couple us
9
What you need for SXSW: clean, convenient, safe, staff, not too far
Pros:

Summary What I needed ! going to the SXSW festival solo.
Clean and affordable is the most important.

BONUS: The daily breakfast was GREAT * the bonus and needed for business conference attendees who have zero time to eat most of the day!
*great but I wish if it went to 10 am daily or needs to be clear as it upset some people.

STAFF made a difference - Renee shout out check out and james night shift made it nice warm and safe coming home odd hours.

Cons:

Breakfast confusion - just remember it’s 9 am only weekdays.
Bathtub: the place was CLEAN nothing gross but my drain slightly was not draining completely but nothing to complain about.
Hallway morning noise - *this is not in control of the property-
Daily crying baby or singing kid in the hallways 6 am. No disturbance at least after midnight.
I wonder if there can be a family wing somehow. That’s me empathizing too with traveling with a kids.

2026-03-18 via Nuitee