Comfort Inn & Suites Kelso - Longview

Hotels
•
Comfort
7.9 (339 reviews)
440 Three Rivers Drive , Kelso , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good variety in breakfast
Convenient location
Cons:
Concerns about mattress cleanliness
Slightly sketchy location noted

Categories

Cleanliness
6.98
Mixed reviews; some mentioned clean rooms, but persistent concerns about mattress cleanliness.
Service
8.45
Overall sentiment is positive; staff were frequently noted as friendly and attentive.
Location
7.99
Convenient location near restaurants and shops, although some mentioned slight concerns about safety.
Room Quality
7.44
Generally noted as comfortable and nice, but issues with mattress cleanliness brought down sentiment.
Amenities
7.47
Features like the pool and breakfast received positive mentions, though some amenities were temporarily unavailable.
Value for Money
7.93
Good value highlighted in reviews, especially for the quality of breakfast and overall amenities.
Food and Beverage
8.48
Breakfast was often mentioned positively, with a variety of options that guests enjoyed.
Overall Experience
8.45
Majority of guests expressed satisfaction, with suggestions for slight improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:30

Property Description

Convenient Location and Nearby Attractions

The Comfort Inn in Kelso, WA, situated within the Three Rivers Mall Complex, offers easy access to restaurants, theaters, and shops. Explore downtown Longview, Mint Valley Golf Course, and the historic Mount St. Helens National Volcanic Monument just a short drive away.

Full-Service Amenities

Indulge in our complimentary hot breakfast, take a dip in the indoor heated pool, and stay connected with free high-speed Wi-Fi. Business travelers will find our business center and services essential, while all guests can enjoy free coffee, evening cookies, and parking for large vehicles.

Comfortable Rooms and Suites

Relax in rooms equipped with modern amenities like flat-screen TVs, coffee makers, and plush bedding. Upgrade to a suite for extra perks such as whirlpool bathtubs and DVD players, ideal for families or groups.

Book your stay at the Comfort Inn Kelso for a memorable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 339 reviews
Cleanliness: 6.98
Service: 8.45
Location: 7.99
Room Quality: 7.44
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 8.48
Overall Experience: 8.45
M
Melissa • solo_traveller • us
6
Pros:

Convenient location. Great price.

Cons:

Beds were uncomfortable. Hard and could feel springs in mattress.

2026-06-22 • via Nuitee
E
Eric • couple • us
9
Pros:

the breakfast is good

2026-06-13 • via Nuitee
D
Donna • couple • us
9
2026-06-05 • via Nuitee
H
HOLLY • solo_traveller • us
1
Unfortunately staff had two rude ladies but the guy that work there was nice
Pros:

I'd say the room was good had great lighting and they had a business center

Cons:

The staff and the fact that they rob me . I'm sorry but I only paid $90 for the room then they charge me $250 plus the $90 because she said I got the linen dirty . The only thing I did was wash my face so if there's a little makeup on the towels. They need to know how to do their jobs or higher better house cleaners. There's stain remover vinegar bleach ! that's what housekeeping and laundry is for ! it doesn't cost $250 for new towels especially when the rooms the only 90 dollars. So where did my money go? I asked them kindly could you please send me pictures. so I can see you the damages that would justify me having to pay $250! and let me see the policy so I know you have some sort of right to just take money out of my account after I leave and I asked thim can you please show me a detailed receipt of where this money is going ! no response it's been 2 weeks I still haven't got my money back ! they're going to get a lot of bad reviews form me because $250 unacceptable for a couple towels!

2026-06-03 • via Nuitee
G
Gabrielle • solo_traveller • us
6
2026-06-01 • via Nuitee
D
David • couple • us
4
I wish the price would’ve reflected the condition of the hotel
Pros:

Comfortable beds

Cons:

Property was run down. Cracks in multiple windows including our room, cracks in the walls of our shower, etc

2026-05-27 • via Nuitee
F
Febuary • couple • us
8
Woth the price. Need more up-to-date pictures.
Pros:

N/A

2026-05-19 • via Nuitee
G
Gary • couple • us
7
Not many options to choose from in this area. Staff on site appears to be working hard and care about their customers. O
Pros:

Convenient location on our road trip

Cons:

Paint and plaster peeling from the walls and ceiling in the bathroom. Fabric on the seats and chair backs spotted and stained

2026-05-11 • via Nuitee
T
Tara • family_with_children • us
6
Pros:

Breakfast options were very nice. I personally would've like to see more fruit aside from just red delicious apples, but no complaints. Zack (sp?) was incredibly welcoming and makes wonderful homemade cookies!! Much appreciated!!

Cons:

Old & kind.of run down but beds were comfy! Out of your control but wasn't expecting the train all night. Reminded me.of My Cousin Vinny. Couldn't help but laugh every time the train came by!

2026-05-03 • via Nuitee
M
Mona • solo_traveller • us
8
nice and comfortable, friendly staff.
Pros:

Breakfast was good.

Cons:

nothing

2026-04-30 • via Nuitee
B
Becca • couple • us
8
It was fine for the overnight
Pros:

Convenient to where I needed to be

Cons:

Need curtains that were more black out

2026-04-07 • via Nuitee
D
Dan • solo_traveller • us
8
2026-03-11 • via Nuitee
E
Erica • solo_traveller • us
9
2026-03-02 • via Nuitee
D
Darwin • solo_traveller • us
10
2026-03-01 • via Nuitee
D
Debra • solo_traveller • us
8
2026-02-28 • via Nuitee
F
Floyd • family_with_children • us
8
2026-02-26 • via Nuitee
S
Shawn • couple • us
1
Pros:

Location it was clean an close to freeway an stores

Cons:

I dint like the comfort of the bed it was stuff an now in back pain ugg

2026-01-27 • via Nuitee
A
Aaron • couple • us
8
Pros:

Good price, clean , quite, friendly staff, bathrooms were easy to use, outlets and charger stations on worked great.

Cons:

TV remote was kind of hard to figure out and there a dull light above the tv that was on and it was kinda hard to find the switch for. Over all everything was great.

2026-01-26 • via Nuitee
J
Jacquelin • solo_traveller • us
8
2026-01-19 • via Nuitee
A
Amora • solo_traveller • us
6
You go where your work sends you, I suppose.
Pros:

The staff was very friendly, and the breakfast was decent.

Cons:

It didn’t feel clean, and no elevator. There was a domestic violence incident in the parking lot late at night, police were called etc just overall not a very good look for customers. Gives off “we’re trashy but we’re trying”

2026-01-19 • via Nuitee