Comfort Inn & Suites Kelso - Longview

Hotels
Comfort
7.9 (346 reviews)
440 Three Rivers Drive , Kelso , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good variety in breakfast
Convenient location
Cons:
Concerns about mattress cleanliness
Slightly sketchy location noted

Categories

Cleanliness
6.98
Mixed reviews; some mentioned clean rooms, but persistent concerns about mattress cleanliness.
Service
8.45
Overall sentiment is positive; staff were frequently noted as friendly and attentive.
Location
7.99
Convenient location near restaurants and shops, although some mentioned slight concerns about safety.
Room Quality
7.44
Generally noted as comfortable and nice, but issues with mattress cleanliness brought down sentiment.
Amenities
7.47
Features like the pool and breakfast received positive mentions, though some amenities were temporarily unavailable.
Value for Money
7.93
Good value highlighted in reviews, especially for the quality of breakfast and overall amenities.
Food and Beverage
8.48
Breakfast was often mentioned positively, with a variety of options that guests enjoyed.
Overall Experience
8.45
Majority of guests expressed satisfaction, with suggestions for slight improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:30

Property Description

Convenient Location and Nearby Attractions

The Comfort Inn in Kelso, WA, situated within the Three Rivers Mall Complex, offers easy access to restaurants, theaters, and shops. Explore downtown Longview, Mint Valley Golf Course, and the historic Mount St. Helens National Volcanic Monument just a short drive away.

Full-Service Amenities

Indulge in our complimentary hot breakfast, take a dip in the indoor heated pool, and stay connected with free high-speed Wi-Fi. Business travelers will find our business center and services essential, while all guests can enjoy free coffee, evening cookies, and parking for large vehicles.

Comfortable Rooms and Suites

Relax in rooms equipped with modern amenities like flat-screen TVs, coffee makers, and plush bedding. Upgrade to a suite for extra perks such as whirlpool bathtubs and DVD players, ideal for families or groups.

Book your stay at the Comfort Inn Kelso for a memorable and convenient experience.

Important information:

Pool and Spa will be closed until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 346 reviews
Cleanliness: 6.98
Service: 8.45
Location: 7.99
Room Quality: 7.44
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 8.48
Overall Experience: 8.45
S
Sarah couple us
1
2026-09-05 via Nuitee
P
Paul solo_traveller us
6
Cons:

Would have wanted to use the hot tub . The web site said the pool and hot tub was available and then I got there the clerk said was down for maintenance.

2026-08-24 via Nuitee
K
Kyles couple us
3
Pros:

People were nice

Cons:

Paid for the hotel and wasn’t told that pool and hot tub was closed for maintenance and lots of broken stuff in room

2026-08-23 via Nuitee
W
Wood solo_traveller us
9
Pros:

Staff was friendly. Breakfast was better than average for included breakfast . Vending machines available for beverages and snacks. Clean and good location for Kelso/Longview agenda.

Cons:

Would have liked a low light or night light for the bathroom.

2026-08-20 via Nuitee
M
McGowin couple us
6
Pros:

Compared to other area hotels it seemed to be the best option, though not something I would choose if I had better options. It was clean, well kept and good stay for what / where it was.

Cons:

Meh..I travel alot and stay in Marriott brand hotels often so expectations are hight.. It was okay but not great.

2026-07-24 via Nuitee
S
Spiroff solo_traveller us
10
Clean and comfortable
Pros:

Close to the highway

Cons:

No elevator

2026-07-22 via Nuitee
S
Svitlana family_with_children us
10
2026-07-10 via Nuitee
W
Warnert solo_traveller us
5
2026-07-02 via Nuitee
M
Melissa solo_traveller us
6
Pros:

Convenient location. Great price.

Cons:

Beds were uncomfortable. Hard and could feel springs in mattress.

2026-06-22 via Nuitee
E
Eric couple us
9
Pros:

the breakfast is good

2026-06-13 via Nuitee
D
Donna couple us
9
2026-06-05 via Nuitee
H
HOLLY solo_traveller us
1
Unfortunately staff had two rude ladies but the guy that work there was nice
Pros:

I'd say the room was good had great lighting and they had a business center

Cons:

The staff and the fact that they rob me . I'm sorry but I only paid $90 for the room then they charge me $250 plus the $90 because she said I got the linen dirty . The only thing I did was wash my face so if there's a little makeup on the towels. They need to know how to do their jobs or higher better house cleaners. There's stain remover vinegar bleach ! that's what housekeeping and laundry is for ! it doesn't cost $250 for new towels especially when the rooms the only 90 dollars. So where did my money go? I asked them kindly could you please send me pictures. so I can see you the damages that would justify me having to pay $250! and let me see the policy so I know you have some sort of right to just take money out of my account after I leave and I asked thim can you please show me a detailed receipt of where this money is going ! no response it's been 2 weeks I still haven't got my money back ! they're going to get a lot of bad reviews form me because $250 unacceptable for a couple towels!

2026-06-03 via Nuitee
G
Gabrielle solo_traveller us
6
2026-06-01 via Nuitee
D
David couple us
4
I wish the price would’ve reflected the condition of the hotel
Pros:

Comfortable beds

Cons:

Property was run down. Cracks in multiple windows including our room, cracks in the walls of our shower, etc

2026-05-27 via Nuitee
F
Febuary couple us
8
Woth the price. Need more up-to-date pictures.
Pros:

N/A

2026-05-19 via Nuitee
G
Gary couple us
7
Not many options to choose from in this area. Staff on site appears to be working hard and care about their customers. O
Pros:

Convenient location on our road trip

Cons:

Paint and plaster peeling from the walls and ceiling in the bathroom. Fabric on the seats and chair backs spotted and stained

2026-05-11 via Nuitee
T
Tara family_with_children us
6
Pros:

Breakfast options were very nice. I personally would've like to see more fruit aside from just red delicious apples, but no complaints. Zack (sp?) was incredibly welcoming and makes wonderful homemade cookies!! Much appreciated!!

Cons:

Old & kind.of run down but beds were comfy! Out of your control but wasn't expecting the train all night. Reminded me.of My Cousin Vinny. Couldn't help but laugh every time the train came by!

2026-05-03 via Nuitee
M
Mona solo_traveller us
8
nice and comfortable, friendly staff.
Pros:

Breakfast was good.

Cons:

nothing

2026-04-30 via Nuitee
B
Becca couple us
8
It was fine for the overnight
Pros:

Convenient to where I needed to be

Cons:

Need curtains that were more black out

2026-04-07 via Nuitee
D
Dan solo_traveller us
8
2026-03-11 via Nuitee