SureStay by Best Western Bismarck

Hotels
SureStay Hotel by Best Western
8.3 (207 reviews)
1120 E Century Ave , Bismarck , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Helpful and accommodating staff
Clean rooms and good breakfast
Cons:
Inconsistent room quality
Issues with cleanliness and amenities

Categories

Cleanliness
7.55
Some reviews noted cleanliness but also mentioned stains and odors in the room. Needs improvement.
Service
9.05
Guests praised the staff for being helpful and accommodating, significantly contributing to a positive experience.
Location
8.55
Convenient location close to restaurants and highways, enhancing the overall stay.
Room Quality
7.55
Inconsistent with some rooms needing repairs and signs of wear, but overall seemed acceptable for a short stay.
Amenities
8.05
Provided basic amenities; however, the pool was not available during the stay.
Value for Money
8.05
General sentiment acknowledges that prices were somewhat high for the quality of rooms available.
Food and Beverage
9.05
Breakfast received positive remarks; guests appreciated the complimentary snacks and quality of food.
Overall Experience
8.55
Despite some issues, many guests had a satisfactory experience and expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:16

Property Description

Modern Comforts and Convenient Location

Free Wi-Fi and Indoor Pool
Rooms at Fairfield Inn & Suites Bismarck North offer a cozy stay with free Wi-Fi and cable TV. Enjoy a refreshing dip in the indoor pool or relax in the hot tub after a day of exploring the nearby Dakota Zoo.

Convenience at Your Fingertips
Guest rooms are equipped with practical amenities such as desks, ironing facilities, hairdryers, and coffee makers. Start your day right with a delicious breakfast served at the hotel. Need to catch up on work? The business center is at your disposal.

Nearby Attractions and Facilities
Conveniently located within walking distance of Sunset Memorial Garden, our hotel is also close to Bismarck State College, University of Mary, and Kirkwood Plaza Shopping Center. With a gym on-site, you can stay active during your stay.

Ready to experience comfort and convenience at Fairfield Inn & Suites Bismarck North? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIS

Location

Guest Reviews

8.3
Based on 207 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.55
P
Paula family_with_children us
5
Does not represent Marriott well.
Pros:

Food was fine. Location was fine.

Cons:

When we walked in the room, it looked like the beds had been slept in. Turns out they were just lumpy. The shower curtain was barely hanging on to the wall. Tub didn't drain. Staff didn't seem happy to work there.

2026-06-22 via Nuitee
K
Keith family_with_children us
6
2026-04-06 via Nuitee
J
Jacqueline couple us
3
Pros:

good location

Cons:

Clogged sink, outdated bedroom and bathroom, and the shampoo dispenser fell off the wall while we were showering. The room does not look like the pictures advertised.

2026-03-02 via Nuitee
I
ILEAN family_with_children ca
8
Pros:

never eat it

2026-01-19 via Nuitee
J
Jerry couple us
7
2026-01-19 via Nuitee
L
Linda extended_group us
8
2026-01-19 via Nuitee
R
Randy couple us
8
We would stay here again.
Pros:

The hotel was very quiet. We enjoyed the breakfast all 3 days. The bed was comfortable.

Cons:

We were asked if we needed housekeeping since we were staying 3 nights. We said they could leave the bedding but we would like clean towels each day. We did not get new towels so the second day we asked again. Also, the refrigerator made a strange clicking noise which we noticed at night.

2026-01-19 via Nuitee
A
Aaron couple us
6
Met requirements.
Pros:

Space was clean and staff was polite.

Cons:

Heater/ air conditioner in the room was incredibly loud and the fan inside of it sounded like it was broken and squeaked constantly.

2026-01-08 via Nuitee
K
Karla family_with_children us
10
2026-01-06 via Nuitee
A
Adam couple us
8
2026-01-02 via Nuitee
E
Erika couple us
1
Not good won’t be back
Pros:

The manager when I called was helpful. Otherwise nothing.

Cons:

The receptionist when we got there was absolutely clueless. We booked a room on booking and then when we got there, they could not find it and made us pay for another room. The receptionist also gave us key cards that did not work and when I requested new ones, he did not give me any new ones so we had no key to our room. We just got escorted there by him.

The rooms were less than mediocre. The price was ridiculous for what we got.

2026-01-01 via Nuitee
L
Linda extended_group us
8
Nice reasonably priced
Pros:

Clean, great staff, snacks as you come in the door 👍

Cons:

Nothing

2025-12-19 via Nuitee
V
Vanessa family_with_children us
8
Very satisfied with the price and cleanliness. I was happily surprised to see free snacks at my arr
Pros:

Cleanliness of building. It didn't smell bad in hallways. Room was clean. The free snacks and coffee bar was lovely and a surprise. I've never seen that at other hotels.

Cons:

The lobby was a little tight but wasn't that big a deal.

2025-12-15 via Nuitee
A
Angeline couple us
6
2025-12-09 via Nuitee
E
Emily couple us
8
2025-12-03 via Nuitee
D
Dan couple us
9
2025-10-07 via Nuitee
N
Nikki family_with_children us
9
2025-10-05 via Nuitee
M
Melissa
10
Pros:

Clean room, great staff

2025-10-04 via Nuitee
M
Mark couple us
9
2025-09-30 via Nuitee
S
Susan family
6
Pros:

We were very disappointed the pool and hot tub were not available. If we had known we would’ve chosen another hotel. The breakfast was good but bacon was so thin you could see through it. We were not told the room would not be cleaned on our two night stay. If so we would’ve rationed coffee and towels.

2025-09-30 via Nuitee