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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Babysitting/child services
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Outdoor pool - seasonal
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Kid meals
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Plunge pool
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Pet bowls
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Pet basket
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
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Property Description
Luxurious 5-Star Historic Hotel in Central Porto
Antique Charm and Modern Elegance: Step into a world of luxury with antique chandeliers and custom-made furnishings blending seamlessly with modern amenities like flat-screen TVs and air conditioning.
Gastronomic Delights and Vibrant Nightlife: Indulge in the newly-opened Scarlett Brasserie & Wine Bar or explore the array of popular restaurants and bars just a short walk away in the lively Galerias de Paris area.
Prime Location and Scenic Views: Nestled in Porto's UNESCO Heritage city center, our hotel offers easy access to iconic landmarks like the Cathedral and Dom Luís I Bridge, providing breathtaking views of the Douro River.
Experience the perfect blend of history and luxury at Hotel Infante De Sagres - book now for an unforgettable stay in Porto!
Special requests and preferences cannot be guaranteed. They are subject to availability upon check-in and may be subject to additional charges. Any type of extra bed needs to be requested when making the booking and confirmed by management. You can use the Special Requests box when making your reservation. Supplements are not calculated automatically in the total cost and will have to be paid for separately during your stay. Please note that the hotel reserves the right to pre-authorize credit cards prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Video
Guest Reviews
On my booking.com filter, I had only hotel rooms with bath ticked. This hotel room had no bath.
Otherwise, hotel and staff were excellent.
Hotel bardzo klimatyczny. Piękne wnętrza - poza pokojem. Niesamowita winda. Super lokalizacja.
Pokój trochę mały. Łóżko za miękkie
The room was very small and there is no lounge to relax in. Limited menu.
La stanza non era tanto luminosa
Everyone was very hospitable and went out there way to help you if needed.
Beautiful property very well taken care of.
There really was not anything to dislike
about it.
It felt safe and clean. The inside was pretty and it was centrally located.
The air conditioning was not great. It is under construction so the bar was unavailable.
We had a very pleasant stay at Infante Sagres. We stayed in one of the newly refurbished rooms, which was beautifully designed, comfortable and had everything we needed. The hotel itself has so much character and charm, while still feeling fresh and elegant. The staff were particularly welcoming and friendly throughout our stay and always happy to help. The location is also excellent, right in the heart of Porto and within easy walking distance of many of the city’s main sights, restaurants and shops. A lovely hotel and one I would happily recommend.
The only small downside was the size of the room, which felt a little tight for two suitcases. For one person, however, it would have been absolutely ideal.
The hotel is perfectly located in the heart of Porto, with all the main attractions, restaurants and shops within easy walking distance. We really enjoyed our stay. The staff were exceptionally nice, kind and welcoming, which made our experience even more enjoyable.
Nothing in particular. We were very happy with our stay.
Wonderful historic property centrally located in Porto
The only downsides is that they are in the middle of a major renovation and the pool was closed along with hallways being cordoned off and the grand stair case in the lobby - arguably the focal point of the hotel off limits with large construction tarps impeding the view
Todo muy correcto
Mejorable el restaurante para cenar
Everything!
Nothing!!
I booked this hotel through Chase points and stayed for one night in August. Very close to all major sight seeing locations, especially the main square and the Livraria. Well appointed room, bed was solid and so was the bath. AC and Wifi worked fine. Excellent food at the restaurants. Breakfast was a complete spread and also offered the option to order complimentary items. I needed to have a quick lunch, the grilled chicken Caesar was delicious and served promptly. Only reason for the four stars is the ongoing work. I was woken up on a Saturday morning with loud drilling. Housekeeping a bit spotty... there was a used water bottle in the room when I checked-in that was quickly replaced.
I chose the Infante Sagres because of its reputation as a five-star hotel. Unfortunately, my experience with their customer service has left me unable to recommend staying there.
Before our trip, I booked and prepaid a room through American Express. After finding a lower prepaid rate, I canceled the original reservation and rebooked the same room. At check-in, I was informed that both reservations were still active. The duty manager acknowledged the issue, apologized, assured me the duplicate reservation would be canceled, and promised a full refund. Both my husband and my sister (who had a separate room) were present when this commitment was made.
That promise has never been fulfilled.
Since our stay, I have made multiple phone calls and sent several emails. I have repeatedly been told that the refund was being processed, that the manager had been away, or that the finance department would contact me. None of those assurances resulted in a refund or even confirmation that one had been issued and now the hotel has stopped responding to me which is very unprofessional.
Mistakes can happen at any hotel. What distinguishes a five-star property is how it responds when those mistakes occur. In my experience, Infante Sagres failed to follow through on repeated promises and left me to spend weeks chasing a refund that should have been handled immediately and never materialized.
If you are considering staying here, understand that if there is a billing or reservation problem, you may have to invest significant time and effort trying to get it resolved. Based on my experience, I cannot recommend this hotel and will not return until it demonstrates that it values customer service as much as its reputation.
Sehr gute Lage, sehr traditionelle Ausstattung
Es fehlte eine Bar
My partner and I decided to give this hotel the nickname “Infinite Sadness”. It is an old palace hotel whose faded grandeur could be charming but the staff make the experience unpleasant. When we checked in we were told the pool would be closed for two days; it wasn’t in the end but no one told us. When we complained about this the front desk staff was completely unhelpful. Bathrooms have cheap linoleum floors, which I wouldn’t expect at a 5 star hotel. There was also long construction going on with no warning on their website. Would recommend both Amex Fine Hotels and SLH remove this hotel from their inventory.
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