Hotel Indigo Chicago - Vernon Hills by IHG

Hotels
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Hotel Indigo
8 (574 reviews)
450 North Milwaukee Avenue , Vernon Hills , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Limited amenities
Breakfast complaints

Categories

Cleanliness
7
Several reviews noted dirty and poorly maintained rooms, indicating issues with cleanliness.
Service
9.5
Many guests complimented the friendly and professional staff, indicating high service quality.
Location
9.5
Guests consistently praised the location for its convenience and proximity to shops and restaurants.
Room Quality
8
Some rooms were described as spacious and comfortable, though others were outdated.
Amenities
6.5
Multiple complaints about missing amenities like blow dryers and issues with the pool and breakfast.
Value for Money
8.5
Generally considered decent value based on price, despite some downsides.
Food and Beverage
6.5
Complaints regarding breakfast offering and lack of coffee availability.
Overall Experience
8.5
Many positive remarks, despite some noted issues; overall a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:03

Property Description

Convenient Location
Less than 10 miles from Six Flags Great America, Hotel Indigo Chicago offers easy access to popular attractions like the Chicago Botanic Gardens and Gurnee Mills Mall.

Modern Amenities
Enjoy free Wi-Fi, flat-screen TVs, and a fitness center during your stay. Each room includes tea/coffee facilities, a small refrigerator, and a work desk for your convenience.

Relaxing Facilities
Unwind with a swim in the indoor pool or take advantage of the on-site business center and launderette. Whether traveling for leisure or business, Hotel Indigo Chicago has everything you need for a comfortable stay.

Book now to experience the perfect blend of convenience and comfort at Hotel Indigo Chicago.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 574 reviews
Cleanliness: 7
Service: 9.5
Location: 9.5
Room Quality: 8
Amenities: 6.5
Value for Money: 8.5
Food and Beverage: 6.5
Overall Experience: 8.5
S
Stephen • solo_traveller • us
8
2026-04-16 • via Nuitee
S
Stefano • family_with_children • us
6
Not the best experience for the price
Pros:

The position was close to malls and a lot of food options

Cons:

The property need a refresh, the door of my room was not working properly, the wall and one of the chairs were stained and needs better cleaning . Usually coffee is offered as well a complementary bottle of water.

2026-04-13 • via Nuitee
A
Alysha • family_with_children • us
10
2026-04-04 • via Nuitee
P
pablo • extended_group • cl
8
Pros:

Podría ser mejor

2026-03-27 • via Nuitee
D
Dekedron • family_with_children • us
10
2026-03-23 • via Nuitee
C
Cherie • solo_traveller • us
10
2026-03-09 • via Nuitee
C
Caballero • couple • us
9
Pleased
Pros:

Very clean

Cons:

Everything was ok

2026-03-07 • via Nuitee
D
Darrell • extended_group • us
10
Very nice hotel
Pros:

Was a very good breakfast.

Cons:

Nothing

2026-03-06 • via Nuitee
B
Billy • couple • us
10
2026-02-24 • via Nuitee
D
Dennis • couple • us
10
2026-01-31 • via Nuitee
W
Willie • family_with_children • us
10
2026-01-28 • via Nuitee
J
Jose • family_with_children • us
10
5 star exceptional service, highly recommend!
Pros:

The room was spacious to accommodate our 5 night stay here at the Indigo. Exceptional service from all staff members and the price was budget friendly!

Cons:

NA

2026-01-25 • via Nuitee
W
William D • solo_traveller • us
8
2026-01-20 • via Nuitee
J
Jason • family_with_children • ca
10
2026-01-19 • via Nuitee
L
Lynn • family_with_children • us
8
We overall had a wonderful experience and will definitely come back when we visit the area.
Pros:

The staff members were extremely polite and helpful. The rooms were decent in size and we loved the lay out of each one and the cleanliness was great! The hotel is definitely in a great location with lots of restaurant and entertainment choices.

Cons:

The only down fall for us was the pool area was closed down and not accessible.

2026-01-19 • via Nuitee
O
othella • couple • us
7
2026-01-19 • via Nuitee
R
Rhonda • family_with_children • us
9
Pros:

Nice and clean

Cons:

No microwave in room

2026-01-19 • via Nuitee
V
Valentine • solo_traveller • us
6
2026-01-15 • via Nuitee
N
Nyeshia • family_with_children • us
7
2026-01-15 • via Nuitee
J
Juan • family_with_children • us
8
Pros:

Breakfast was great, front desk and all staff including janitorial were great and helpful.

2026-01-15 • via Nuitee