Hotel Indigo Chicago - Vernon Hills by IHG

Hotels
•
Hotel Indigo
8 (600 reviews)
450 North Milwaukee Avenue , Vernon Hills , us
+1 847-918-1400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Limited amenities
Breakfast complaints

Categories

Cleanliness
7
Several reviews noted dirty and poorly maintained rooms, indicating issues with cleanliness.
Service
9.5
Many guests complimented the friendly and professional staff, indicating high service quality.
Location
9.5
Guests consistently praised the location for its convenience and proximity to shops and restaurants.
Room Quality
8
Some rooms were described as spacious and comfortable, though others were outdated.
Amenities
6.5
Multiple complaints about missing amenities like blow dryers and issues with the pool and breakfast.
Value for Money
8.5
Generally considered decent value based on price, despite some downsides.
Food and Beverage
6.5
Complaints regarding breakfast offering and lack of coffee availability.
Overall Experience
8.5
Many positive remarks, despite some noted issues; overall a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:03

Property Description

Convenient Location
Less than 10 miles from Six Flags Great America, Hotel Indigo Chicago offers easy access to popular attractions like the Chicago Botanic Gardens and Gurnee Mills Mall.

Modern Amenities
Enjoy free Wi-Fi, flat-screen TVs, and a fitness center during your stay. Each room includes tea/coffee facilities, a small refrigerator, and a work desk for your convenience.

Relaxing Facilities
Unwind with a swim in the indoor pool or take advantage of the on-site business center and launderette. Whether traveling for leisure or business, Hotel Indigo Chicago has everything you need for a comfortable stay.

Book now to experience the perfect blend of convenience and comfort at Hotel Indigo Chicago.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

8
Based on 600 reviews
Cleanliness: 7
Service: 9.5
Location: 9.5
Room Quality: 8
Amenities: 6.5
Value for Money: 8.5
Food and Beverage: 6.5
Overall Experience: 8.5
L
Lawrence • family_with_children • us
10
2026-08-05 • via Nuitee
M
Mallory • family_with_children • us
1
2026-08-02 • via Nuitee
L
Lior • couple • us
9
2026-07-19 • via Nuitee
L
Leeann • couple • us
10
Would stay again.
Pros:

Everything

2026-07-19 • via Nuitee
J
James • couple • us
3
I was not Happy to find out that my room that I booked was changed. I my coworker room was not changed because he booked
Pros:

The location was close to my training.

2026-07-16 • via Nuitee
J
Joshua • solo_traveller • us
10
Pros:

Had an issue with the bathroom sink, and Ed from maintenance cleared it up within minutes... really impressive.

2026-07-13 • via Nuitee
N
Nancy • family_with_children • us
10
Pros:

The staff is great! They pay attention to every detail and make sure your questions are answered.

Cons:

N/A

2026-07-06 • via Nuitee
G
Gina • family_with_children • us
7
2026-07-06 • via Nuitee
L
Lawrence • couple • us
9
The stay was sweet. Corleen was wonderful thank you for your help.
Pros:

The staff was excellent help with any questions I had, and assisted with what I needed in a timely manner. Thank you.

2026-07-06 • via Nuitee
R
Ronnie • solo_traveller • us
9
2026-07-03 • via Nuitee
J
Jacob • solo_traveller • us
9
Pros:

The staff make the stay wonderful

Cons:

The ice machines were broken

2026-06-16 • via Nuitee
O
Owens • solo_traveller • us
10
Pros:

The rooms were clean and the staff was friendly.

2026-06-01 • via Nuitee
N
Nallely • family_with_children • us
10
Pros:

In a nice location, room was very spacious and comfortable

2026-05-29 • via Nuitee
L
Lynne • solo_traveller • us
7
okay
Pros:

I think one cup of coffee with NO refill was not good

Cons:

No hot water, just lukewarm, for 4 days
toilet made a horrible noise when flushed
No cleaning service for 4 days, if this is their policy, I should have been informed at check in

2026-05-26 • via Nuitee
G
garza • family_with_children • us
6
The price is too high for the lack of privacy and the need to walk to a different floor to heat up my food. Overall it d
Pros:

I liked the style. The beds were clean and free of bugs.

Cons:

You can hear everyone talking in their rooms even from the elevator. The microwaves weren’t in the room it was on the floors 1/3/5 we had room on floor 2 and had a family of 6 trying to heat up our plates in 3 trips.

2026-05-26 • via Nuitee
K
Kevin • couple • us
10
2026-05-18 • via Nuitee
B
Barbara • family_with_children • us
5
I'm sorry that I can't give a more positive review, because the staff was great.
Pros:

There wasn't any breakfast. The location and the staff were great.

Cons:

I used to own a hotel so I am probably more critical. The room, #107, was in very poor repair. There was mold, the shower went from hot to cold to barely warm. The area rug and couch had stains and looked dirty. The comforters had tears in them. It wasn't a room that you felt comfortable in and felt that you could walk around in your socks or barefoot. It didn't feel clean. The grounds surrounding the hotel also needed to be taken care of. The looked neglected and there was trash around.There also was not any wifi available to confirm airline reservations and updates and to print boarding passes.

2026-05-14 • via Nuitee
D
Dani • solo_traveller • us
10
2026-05-06 • via Nuitee
C
Chunmei • solo_traveller • cn
2
2026-04-24 • via Nuitee
C
Chunmei • solo_traveller • cn
2
2026-04-24 • via Nuitee