Extended Stay America Select Suites - Chicago - Naperville - West

Hotels
•
Extended Stay America Suites
6 (195 reviews)
1575 Bond Street , Naperville , US
+1 630-983-0000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Dirty
Toilet wouldn’t flush
Roaches
Underwear found in chair

Categories

Cleanliness
3.14
There were reports of dirtiness and specific issues like hair on towels and roaches.
Service
8.11
Dewayne was reported to be friendly and professional.
Location
8.15
Guests appreciated the convenient location near restaurants.
Room Quality
4.1
Issues like a weird smell and poorly maintained rooms were noted.
Amenities
6.13
Standard quality for this hotel tier.
Value for Money
6.09
Standard quality for this hotel tier.
Food and Beverage
6.14
Standard quality for this hotel tier.
Overall Experience
6.11
The experience was affected by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:27

Property Description

Convenient Extended Stay Accommodations
Explore the comfort and convenience of Extended Stay America - Chicago - Naperville - West, ideal for longer stays with fully equipped kitchens in every room.

Home-like Amenities
Enjoy the convenience of a stovetop, microwave, fridge, and upgraded bedding with extra pillows. Take advantage of laundry facilities and ironing amenities during your extended stay.

Prime Location
Located near Fermi National Laboratory Headquarters and various corporate offices, our hotel offers free WiFi, complimentary parking, and a 24-hour front desk for your convenience.

Experience a seamless extended stay at Extended Stay America - Chicago - Naperville - West.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more. Fresh towels and linen can be exchanged at the front desk at any time for a small fee. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

6
Based on 195 reviews
Cleanliness: 3.14
Service: 8.11
Location: 8.15
Room Quality: 4.1
Amenities: 6.13
Value for Money: 6.09
Food and Beverage: 6.14
Overall Experience: 6.11
F
Forat • couple • us
10
2026-11-02 • via Nuitee
F
Forat • couple • us
10
2026-10-28 • via Nuitee
M
Mark • extended_group • us
1
Horrible wouldn’t recommend
Pros:

Commute right off the expressway

Cons:

The staff was extremely rude and unprofessional. They refused to open the door even after I explained that I was there to check in. The way I was treated made me feel very uncomfortable and judged. No customer should have to experience that kind of treatment, especially when they are simply trying to check in. The experience was disappointing, and the staff could have handled the situation with much more courtesy and professionalism.

2026-10-28 • via Nuitee
C
Cook • family_with_children • us
1
Pros:

Nothing staff was unprofessional.

Cons:

Staff is rude and unprofessional.

2026-10-27 • via Nuitee
N
Newell • solo_traveller • us
2
2026-10-26 • via Nuitee
S
Stanislav • family_with_children • ru
7
2026-10-20 • via Nuitee
H
Hall • couple • us
6
2026-10-20 • via Nuitee
E
Edward • solo_traveller • us
8
2026-07-17 • via Nuitee
H
Heather • solo_traveller • us
1
2026-06-30 • via Nuitee
H
Harol • couple • us
1
Muy malo todo el servicio nadie
Pros:

Todo fue muy malo la
Gente muy agresiba

Cons:

No muy sucio y muy mal

2026-06-23 • via Nuitee
H
Hanif • solo_traveller • us
1
Pros:

Nothing

Cons:

I didn't like that I paid for my stay and was still asked to leave the following day and not able to extend when I did nothing wrong

2026-04-30 • via Nuitee
A
Akiah • family_with_children • us
7
2026-04-13 • via Nuitee
B
Blount • couple • us
8
2026-04-03 • via Nuitee
B
Blount • family_with_children • us
8
2026-04-02 • via Nuitee
S
Soliev • couple • us
10
2026-03-21 • via Nuitee
H
Hazzy • family_with_children • us
1
Not worth the price
Pros:

The front desk attendants

Cons:

The condition of the room. Did not feel clean at all then they have an envelope suggesting a tip. I got a tip alright. Lower the rates and upgrade the rooms

2026-02-23 • via Nuitee
S
Svitlana • couple • us
2
Pros:

Didn’t like anything!,,,,,

Cons:

Horrible!!! Smell of weed, nonsmoking facilities but people smoke in rooms and smell spreading from room to room:

2026-01-30 • via Nuitee
S
Sophia • couple • us
8
2026-01-20 • via Nuitee
C
Camp • couple • us
10
2026-01-12 • via Nuitee
L
Luis • solo_traveller • us
1
Disgusting, toilet didn’t work well.. overall dirty
Pros:

Good location

Cons:

Dirty, toilet wouldn’t flush.. towels had peoples hair on them… old mc Donald’s bags and wrappers was in cabinets and someone’s underwear was stuffed in the recliner chair.. also had burn holes and burn marks on counter ( for being a non smoking room )

2025-12-14 • via Nuitee