Radisson Lampung Kedaton

Hotels
Radisson Hotel Group
9.4 (18 reviews)
Jl. Teuku Umar-Sultan, Agung No. 1, Bandar Lampung, Bandar Lampung, Lampung , Bandar Lampung , ID

Facilities

Fitness facilities
Health or beauty spa nearby
Express check-out
No single-use plastic straws
Comprehensive recycling policy
Annual carbon offsets
Free WiFi
Swimming pool
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location near the mall
Cons:
Room was a bit outdated

Categories

Cleanliness
8.41
Room was a bit outdated.
Service
9.88
Staffs are friendly.
Location
9.42
Access to the mall.
Room Quality
8.37
Room was a bit outdated.
Amenities
9.8
Standard quality for this hotel tier.
Value for Money
9.76
Standard quality for this hotel tier.
Food and Beverage
9.81
Standard quality for this hotel tier.
Overall Experience
9.78
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 04:15

Property Description

Experience the perfect blend of luxury and comfort at Radisson Lampung Kedaton.

Recreation & Relaxation: Dive into tranquility with our stunning outdoor pool or energize your day in our fully-equipped fitness center. There’s something for everyone to enjoy!

Culinary Delights: Savor the flavors of Asia at our All Day Dining restaurant, offering a diverse menu for lunch and dinner. Enjoy a refreshing drink from the poolside bar, or indulge in 24-hour room service for a cozy in-room dining experience.

Convenient Amenities: With complimentary Wi-Fi, a 24-hour business center, and multiple meeting rooms, we cater to both leisure and business travelers. A convenient roundtrip airport shuttle and free self-parking add to your ease.

Don’t miss out on your chance to stay at this prime location—book your room today at Radisson Lampung Kedaton!

Important information:

  • Pool access available from 6:00 AM to 9:00 PM.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TKG

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)

  • General

    Professional property host/manager

Location

Guest Reviews

9.4
Based on 18 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.42
Room Quality: 8.37
Amenities: 9.8
Value for Money: 9.76
Food and Beverage: 9.81
Overall Experience: 9.78
Y
Yazo solo_traveller us
1
Disappointing Stay – Poor Management and Unacceptable Room Conditions
Pros:

The only positive aspect of my stay was the location. The hotel is next to a lively mall with plenty of restaurants, cafés, and shopping options, making it very convenient

Cons:

This was one of the most disappointing hotel experiences I've had. After arriving around 8:50 PM following a long flight, I was told to wait about 30 minutes because my room was not ready. When I finally checked in, the room was not the category I had booked through the hotel's website.
The next morning, I discovered my bags were covered with bugs and insects coming from the room. I documented everything with photos and videos and reported it to the hotel manager who reacted so negatively on my concern . Instead of acknowledging the seriousness of the issue, he explained that it was "natural" because of the carpets and furniture. For a five-star hotel, I found this response unacceptable and disappointing.
The poor room condition, the delayed check-in, and the management's handling of a serious cleanliness issue made this one of the worst hotel stays I have experienced. Unfortunately, I would not consider staying here again.

2026-06-18 via Nuitee
K
Koki solo_traveller jp
10
Pros:

近くに商業施設があり便利でした。部屋も広くて綺麗でした。

2026-06-17 via Nuitee
M
monahC4333VX Couples
10
Nice
Pros:

Good n I Will back to stay In here

2026-06-16 via Tripadvisor
G
G7287ICahmada Solo travel
10
Cozy
Pros:

comfortable place & the best 4 star inn in Bandar Lampung

2026-06-12 via Tripadvisor
D
diod322 Business
10
Vibing Stay at Lampung
Pros:

Good vibration, and warm, playable grand piano at the lobby bar was great experience

2026-06-11 via Tripadvisor
G
gunawani2025 Family
10
Always happy staycation in Raddison
Pros:

No minus minus....service excelent...thanks for Mr.Royen...you're the best

2026-06-06 via Tripadvisor
L
Lisa solo_traveller de
10
Bester Hotel in lampung und würde ich definitiv weiterempfehlen!
Pros:

Sehr schöne Anlage in unmittelbarer Nähe von einem großen Einkaufszentrum. Alles war auf Sterne Niveau und das Personal sehr freundlich und zuvorkommend.

2026-06-02 via Nuitee
S
Somashekara solo_traveller in
9
2026-06-02 via Nuitee
N
Nikolina solo_traveller hr
10
2026-05-27 via Nuitee
Y
Yann couple fr
9
Excellent séjour
Pros:

La chambre très confortable

Cons:

Ras

2026-05-20 via Nuitee
M
Melati solo_traveller my
9
Comfortable
Pros:

The breakfast

Cons:

Tge bathroom needs scrubbing. Please scrub tge glass door and the shower room floor. It is not really clean

2026-05-18 via Nuitee
C
Cruiser25910899159 Family
10
Best
Pros:

Best services and facilites.

2026-05-14 via Tripadvisor
Y
Yuliana couple au
8
Friendly staff, strategic place.
Pros:

Connecting to the mall, has swimming pool.

2026-05-07 via Nuitee
Y
Yuliana family_with_children au
9
2026-05-07 via Nuitee
C
craig couple au
10
Pros:

Everything

2026-05-06 via Nuitee
A
Agung solo_traveller id
10
Pros:

Bersih

Cons:

Tidak ada

2026-05-05 via Nuitee
S
Sherpa67744963093 Family
10
So good
Pros:

I am so happy at radisson hotel because this hotel is very beautiful and it has a good vibes

2026-05-02 via Tripadvisor
F
Ferdiyahya Family
10
Outstanding Service and Heartfelt Care from the Radisson Lampung Kedaton Team
Pros:

I recently booked a family trip to celebrate my sister’s graduation from UIN Lampung. Unfortunately, I couldn’t be there in person due to the current situation in the Middle East. At the very last minute, I made a special request to create a small surprise for her.

I would like to sincerely thank Royen, the Front Office Manager, for going above and beyond to make this happen. He personally contacted me to ensure all my requests were clear and well taken care of. His effort, attention to detail, and genuine care truly made the moment unforgettable for my family.

I was also pleasantly surprised with a complimentary room upgrade, which made my family’s stay even more enjoyable and comfortable.

This kind of service goes beyond expectations and truly reflects the “Yes I Can” spirit of Radisson Hotel Group. Thank you for making this celebration so meaningful and unforgettable.

Special thanks as well to all the Front Office team for making everything happen smoothly.

One thing people will never forget is genuine gestures like the one you showed.

Royen, you are the star.

2026-04-30 via Tripadvisor
R
Rogan solo_traveller za
10
2026-04-30 via Nuitee
M
MIKI family_with_children jp
10
綺麗でスタッフも親切、立地も最高
Pros:

すぐ隣にショッピングモールがあり、立地は良かったです。スタッフの方々はとても親切。

Cons:

3人で宿泊なので、ドリンク、子供の分のタオルや歯ブラシも欲しかったですを

2026-04-30 via Nuitee