Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Excellent breakfast
Cons:
Long wait at check-in
Small room sizes
Noise levels
Missing amenities

Categories

Cleanliness
8.63
The rooms were clean and well-maintained.
Service
8.9
The staff were friendly and accommodating.
Location
8.84
Great location near the event.
Room Quality
8.39
Rooms were comfortable, but some were too small.
Amenities
8.52
Amenities like the steam room and pool were appreciated, but some were out of service.
Value for Money
8.08
Some guests felt that room prices varied too much for the same type.
Food and Beverage
8.73
Breakfast was excellent, but a continental breakfast was missing.
Overall Experience
8.7
Most guests enjoyed their stay, with some issues regarding check-in.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:55

Property Description

Modern Urban Experience:
Experience a modern, urban hotel stay at Crowne Plaza Moncton, conveniently located across from the Avenir Centre in Downtown Moncton.

Luxurious Rooms:
Indulge in tastefully decorated rooms featuring premium amenities like pillowtop beds, 50” flatscreen TV, and a spacious work desk. Stay connected with free Wi-Fi and enjoy the convenience of in-room mini-fridge, Keurig coffee machine, and safe.

Relaxation and Recreation:
Unwind in the indoor pool, Jacuzzi, or Steam Room, or stay active in the 24hr fitness centre. Treat yourself to snacks from the Marketplace or savor a meal at the on-site restaurant.

Book now for a memorable stay blending urban convenience with East Coast hospitality at Crowne Plaza Moncton.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note if breakfast is included in your rate, it is based on double occupancy (breakfast vouchers provided for 2). If additional person in the room would like breakfast included as well, an additional fee will apply.

EV Charger is available at the hotel parking lot. The parking prices are $4 per hour, $6 per 2 hours, $10 per 4 hours, and $16 per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 16 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an available extra bed.
    People 17 years old and over stay for CAD 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 921 reviews
Cleanliness: 8.63
Service: 8.9
Location: 8.84
Room Quality: 8.39
Amenities: 8.52
Value for Money: 8.08
Food and Beverage: 8.73
Overall Experience: 8.7
T
Tony couple ca
1
2026-04-25 via Nuitee
A
amysK540LK Business
10
Catering Event
Pros:

Lisa from catering was absolutely AMAZING! She was kind, funny and so accommodating. We were there for two days with over a 100 people with many allergies and intolerances. She went above and beyond to make sure everyone had what they needed and felt very welcome!!

2026-04-15 via Tripadvisor
J
J6118KUviveks Business
10
Intact Event
Pros:

Service was excellent De’Anne and Adrian were awesome servers. Food was good.

2026-04-09 via Tripadvisor
C
Chandni family_with_children ca
10
Pros:

They made a beautiful arrangement with swan towels heart balloons and rose petals on our bed when we arrived. The staff are AAA+++, genuinely feel welcomed and cared for when we stay there. The staff make it a wonderful experience. Excellent location for accessing downtown, restaurants, and nightlife.

Cons:

The pool area and steam could be cleaner. The hot tub wasn't working properly when we were there.

2026-04-06 via Nuitee
A
Amir solo_traveller ca
8
2026-03-29 via Nuitee
G
gionet family_with_children ca
6
2026-03-27 via Nuitee
J
James family_with_children ca
10
2026-03-27 via Nuitee
C
Charlene couple ca
10
2026-03-23 via Nuitee
M
Mohammed couple ca
7
Cons:

When we try to call the front desk they never answer!

2026-03-23 via Nuitee
P
PERRIN couple ca
4
Pros:

Les points positifs sont passes malheureusement au second plan...
Mais le personnel est très bien ainsi que la chambre. Malheureusement notre séjours a été vraiment difficile dans votre établissement.

Cons:

Nous avons tres peu dormis a cause du bruit des personnes dans le couloir et a cause du bruit de l'ascenceur.
Ma femme a reçu un coup sur la tète provoque par la barrière du parking qui était trop proche de la sortie de l'hotel. Elle a eu un oeil aux bords noirs pendant plus de deux semaines et elle a maintenant un kyste qu'il va falloir lui retirer.

2026-03-22 via Nuitee
A
Andrew couple ca
9
Pros:

Loved the stay, very clean and quiet

2026-03-22 via Nuitee
D
Daisy family_with_children ca
2
One time stay!
Pros:

I don’t have much good to review. Pool was clean and large and cool. Hot tub had quite a bit of foam.
Parking lot was large and easy to access in and out of. I don’t have any other good reviews to share on this hotel.

Cons:

Booked for 3 ppl, 2 adults and a child. Said free breakfast included. Breakfast was only free for 2 of us, had to pay $20 for my child.
The breakfast was mediocre at best. Thankfully they had toast.
Stayed 2 nights, had no turn over service. Called down on day 2 and asked for fresh towels but never received any.
The room was a double queen, it was by far the smallest room I’ve ever booked. Hitting the heating unit every time I went to get in bed. Not even a half a foot clearance between the bed and the unit.

2026-03-22 via Nuitee
I
Inspire278056 Business
10
10/10 recommend
Pros:

Deanne provided excellent service, she was very attentive and very helpful.

2026-03-19 via Tripadvisor
C
Courtney couple ca
10
2026-03-19 via Nuitee
N
Nicholson family_with_children ca
8
2026-03-19 via Nuitee
V
vm409 Business
10
Attention to Detail is Appreciated
Pros:

Personal touches and extra care when preparing my room were appreciated! It felt like staying at a bed and breakfast. Claudine, thank you for the great service! You deserve a raise!

2026-03-17 via Tripadvisor
3
30gabbys Business
10
Large Event without a hitch - staff sent from heaven!
Pros:

We hosted a two days AGM/Meetings with about 100 attendees, with hardly a hiccup to be had. Denise from event planning helped make sure everything was in order before we arrived, and thought of all the little things. The catering staff was considerate and quick, and very attentive to allergies of our guests. Stefeny in particular was great and when things ran long or short was right on top of things, as well as Nina and Sanya from the serving staff. At the front desk Bibi helped sort out all our guests with their rooms, and helped us personally when a speaker left an important item behind. All the staff were really what made the event, but the rooms setup, the quality of the food, and the rooms really topped everything off. I'm so glad we picked the Crowne Plaza for our event and would recommend it to anyone thinking of hosting an event in Moncton.

2026-03-17 via Tripadvisor
S
Sidoine Paulin family_with_children ca
10
2026-03-17 via Nuitee
B
Brianne family_with_children ca
10
2026-03-14 via Nuitee
T
tracyannec2026 Business
10
Great atmosphere!
Pros:

Lisa was a great supporting our meeting needs.

2026-03-13 via Tripadvisor