Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Excellent location
Cons:
Minor cleanliness issues

Categories

Cleanliness
8.14
Generally positive sentiment, although some guests noted minor aspects needing attention.
Service
9.61
Consistently high praise for staff friendliness and helpfulness across multiple reviews.
Location
9.15
Great location next to shopping and other attractions, contributing to the overall experience.
Room Quality
9.1
Many guests mentioned nice rooms and premium quality throughout their stay.
Amenities
8.63
Well-equipped gym and other facilities, though some reviews lacked specifics.
Value for Money
9.09
Guests felt they received good value for the rates charged.
Food and Beverage
9.14
Exceptional breakfast and dining options consistently highlighted by guests.
Overall Experience
9.11
Overall, guests expressed strong satisfaction with their experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:11

Property Description

Luxurious Accommodation and Leisure Facilities
Experience luxury at its finest at Edsa Shangri-La, Manila. Enjoy stunning views of Metro Manila or tropical gardens from your room's floor-to-ceiling windows. Relax in the spa, take a dip in the outdoor pool, or stay active in the gym.

Culinary Delights for Every Palate
Indulge in a diverse range of cuisines at the hotel's dining options. From Cantonese delicacies at Summer Palace to refined Japanese dining at Senju, there's something for everyone. Don't miss the gluten-free and vegetarian choices at Chi, The Spa.

Recreational Activities and Proximity to Prominent Locations
Unwind at the outdoor swimming pool with a slide, play tennis, or take a stroll along the jogging path. With prestigious shopping malls just steps away and the airport nearby, Edsa Shangri-La offers convenience and luxury at every turn.

Book your stay at Edsa Shangri-La, Manila for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for ₱ 2,210.76 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1530 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
C
Charlene extended_group us
8
Excellent
Pros:

Foods are excellent,,,,variety of choices,,,,,near shopping mall,,,,,

Cons:

outdated lights and furniture

2026-04-23 via Nuitee
F
faithaY5609YR Friends getaway
10
Accommodating and Exceptional Service
Pros:

During our stay at Edsa Shang, we were greeted with a warm welcome by Ms. Bianca at the front desk. She is a true example of hospitality—very friendly and a great communicator. The room was clean and spacious; special thanks to Ms. Tess from Housekeeping. We are also very thankful to Sir Fernando for his help in handling our air conditioning difficulties. Overall, it was a nice experience!

2026-04-22 via Tripadvisor
O
olivercO2471ZC Solo travel
10
Pool
Pros:

Great lifeguards and pool attendants—feel safe and well looked after , thanks to kevin, algene , joseph , emman , melvin , leo , Ulyssess , vicente , tere , adonis , kevin & juliana

2026-04-21 via Tripadvisor
J
John solo_traveller ca
10
Comfort, Convenience, and Outstanding Hospitality
Pros:

he stay was excellent overall. The amenities were top-notch, and the room was spacious and very comfortable. The bathroom was a great size, and everything was impeccably clean. The staff were warm, accommodating, and genuinely hospitable—they made me feel very well taken care of throughout my stay. It was also very convenient to have plenty of shops nearby. A great experience all around.

Cons:

N/A

2026-04-20 via Nuitee
G
Gangl solo_traveller hu
10
Vsodálatos!
Pros:

Én nem reggeliztem de hallottam,hogy az is rendkívüli

Cons:

Nincs a szobának nyitható ablaka és terasza!

2026-04-20 via Nuitee
T
triciaf337 Family
10
Best staycation hotel for families
Pros:

Our family had a wonderful stay! It was my son’s bday celebration and Shang surprised him with a bday treat upon entering the room. Special mention to Princess & Dein from the Front Desk for a smooth check-in and a pleasant welcome treat.

2026-04-19 via Tripadvisor
J
J7867ZXkatherinem Family
10
Excellent
Pros:

The guest relations team (Ms Princess, Hart and Karen) went the extra mile and prepared a sweet gesture for my birthday during my family's stay. Thank you!

2026-04-19 via Tripadvisor
S
sueyik2026 Business
10
Wonderful check in experience
Pros:

Wonderful check in experience served by Mika and team. Very welcoming.

2026-04-19 via Tripadvisor
L
leavym2026 Friends getaway
10
Excellet stay and service
Pros:

Thank you to Ms Bianca for exceptional smiley service also to housekeeping team Thess and Hil for a warm welcome and who fix our aircon to make our stay comfortable Fernando. Will surely comeback again.

2026-04-19 via Tripadvisor
A
alexandercZ7682KY Family
8
Housekeeping is great but not F&B
Pros:

The housekeeping team have provided is tremendous comfort and looked after our needs. We had our double celebration here and it’s been fun. I have a different opinion for the F&B team though for causing me an embarrassment not just once but twice—disorganized and lacking correct information for their guests and would insist on their errors instead of straightening them. Do better.

2026-04-19 via Tripadvisor
P
Pat Le Cat solo_traveller ch
9
2026-04-19 via Nuitee
T
Tibor solo_traveller hu
9
2026-04-19 via Nuitee
9
967abegailm Family
10
I love the way they make their guest feel special and they were so accommodating to every single request we have.
Pros:

An exceptional stay with impeccable service, luxurious comfort, and attention to every detail that made the experience truly unforgettable.
Ps. Thank you for making my son comfortable and special, btw he love the stuff animal monkey that you gave to him. I will truly come back again. ❤️

2026-04-18 via Tripadvisor
J
Julie extended_group ph
10
2026-04-18 via Nuitee
H
honset Couples
10
"Shangrila the Paradise"
Pros:

We had a great time stay in our beautiful room. The front desk team and DM Bianca was very accomodating, she's doing an excellent job. Secondly, from the housekeeping Ms. Tess ( Manager) took excellent care of us from the time we enter the she gave us warmth welcome and smile. The best thing with her was she always offer assistance to us. When we're about to check-out she was still present to bid farewell to us. The company should recognise her hard work in giving each and every guests excellent and memorable experience.

2026-04-17 via Tripadvisor
W
Wander03444375573 Couples
10
Great experience
Pros:

We really enjoyed our overnight stay at Edsa Shangrila Hotel.
The staff was very warm and attentive to our needs.
The room was clean, nice .
Will surely come back.

2026-04-17 via Tripadvisor
S
Sunshine29818196649 Family
10
Quick family staycation
Pros:

Great experience, lots of amenities even for kids. Pool is great, staff were awesome.

2026-04-16 via Tripadvisor
S
sofiamaxineysabelles Family
10
Double birthday and graduation celebration !!
Pros:

Our stay at the hotel was enjoyable and welcoming. From the kind greetings and birthday wishes to the simple gestures of courtesy and respect from the staff, our experience was memorable. The rooms are always clean and great for recreation or rest after a day or two of celebration! (  ̄▽ ̄)~. In the two nights of our stay, we had no complaints regarding any noise. The area remained a peaceful quiet of serenity. The amenities such as the pool was definitely a factor of our enjoyment. It was a safe and fun place to swim or simply stay under the sun. ⁠(⁠ ̄⁠︶⁠ ̄⁠).

2026-04-15 via Tripadvisor
A
Adventure64264935820 Friends getaway
10
Grateful experience
Pros:

Thank you Ms. Thess and Nicole of Housekeeping dept..Its a nice experience as a first timer. They are very accomodating and approachable.

2026-04-14 via Tripadvisor
F
F6594HIpaolop Family
10
The service makes you comeback to Edsa Shangri-la Manila
Pros:

We stayed at Shangri-la EDSA Manila from Sunday to Monday for a quick staycation, and overall it was a very memorable experience—largely because of the people who made our stay truly special.

The highlight of our visit was the exceptional service from the Guest Relations team, particularly Cess, Hart, and Karen. They went above and beyond to make our stay comfortable and memorable. Their attention to detail, warmth, and genuine care really stood out. It’s rare to encounter a team so dedicated to ensuring guests feel welcomed and valued, and they absolutely delivered.

One of the perks I personally enjoyed was access to their gym. It’s well-equipped and allowed me to squeeze in a solid workout during our stay, something I always appreciate, even on a short getaway.

Our daughter had an amazing time at the pool, especially the slide, which she used relentlessly. The lifeguard whose name I believe was Thelop (or something close) was very attentive and kept a close watch on her the entire time. As a parent, that level of vigilance provides real peace of mind and made the experience even more enjoyable for us.

The rooms themselves are admittedly starting to show their age and would benefit from renovation. However, this did not detract significantly from our overall experience. The outstanding service from the staff more than made up for it.

In the end, what truly makes Shangri-La EDSA Manila stand out is its people. We’ll definitely be coming back not just for the facilities, but because of the exceptional team that made our stay feel special.

2026-04-13 via Tripadvisor