Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Excellent location
Cons:
Minor cleanliness issues

Categories

Cleanliness
8.14
Generally positive sentiment, although some guests noted minor aspects needing attention.
Service
9.61
Consistently high praise for staff friendliness and helpfulness across multiple reviews.
Location
9.15
Great location next to shopping and other attractions, contributing to the overall experience.
Room Quality
9.1
Many guests mentioned nice rooms and premium quality throughout their stay.
Amenities
8.63
Well-equipped gym and other facilities, though some reviews lacked specifics.
Value for Money
9.09
Guests felt they received good value for the rates charged.
Food and Beverage
9.14
Exceptional breakfast and dining options consistently highlighted by guests.
Overall Experience
9.11
Overall, guests expressed strong satisfaction with their experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:11

Property Description

Luxurious Accommodation and Leisure Facilities
Experience luxury at its finest at Edsa Shangri-La, Manila. Enjoy stunning views of Metro Manila or tropical gardens from your room's floor-to-ceiling windows. Relax in the spa, take a dip in the outdoor pool, or stay active in the gym.

Culinary Delights for Every Palate
Indulge in a diverse range of cuisines at the hotel's dining options. From Cantonese delicacies at Summer Palace to refined Japanese dining at Senju, there's something for everyone. Don't miss the gluten-free and vegetarian choices at Chi, The Spa.

Recreational Activities and Proximity to Prominent Locations
Unwind at the outdoor swimming pool with a slide, play tennis, or take a stroll along the jogging path. With prestigious shopping malls just steps away and the airport nearby, Edsa Shangri-La offers convenience and luxury at every turn.

Book your stay at Edsa Shangri-La, Manila for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for ₱ 2,210.76 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1537 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
couple sa
9
Nice
Pros:

Location

Cons:

None

2026-05-23 via Nuitee
M
Matilde family_with_children us
10
excellecxt
Pros:

room nice they up-graded me

2026-05-23 via Nuitee
M
Maria extended_group ca
8
Good
Pros:

Location

Cons:

The room they give me little bit small.. and need to updated .. the smell is not good in the room..

2026-05-22 via Nuitee
H
HAZEL couple ph
9
2026-05-22 via Nuitee
S
Sandra family_with_children fr
3
Très mauvaise expérience - chambres vieillotes, personnel qui vous chassent dans la piscine pour payer un supplément de
Pros:

Le petit déjeuner était impressionnant, et pour le salé très bon.

Cons:

Le décor très vieillot des chambres, comme revenu dans les années 90, le personnel qui nous harcèle pour payer le late Check out (rappelé au Check in, lettre glissée sous la porte late nuit, appel le lendemain dans la chambre pour ne pas oublier, tout ça en une seule nuit passée là bas), les toboggans gonflables installés dans la piscine pour les enfants et qu’il faut payer en supplément - c’est vraiment loin de l’idée du luxe qu’on connaît en France et en plus de voir demander de payer tout de suite, alors qu’on est en maillot sans porte feuille, avoir l’employé qui nous chasse avec son TPE jusqu’au milieu de la piscine pendant qu’on se baigne au lieu de l’ajouter à la note de la chambre, c’est signe d’un hôtel de bas étage mais certainement pas d’un 5*.
De plus chambre réservée pour 3, avec notre fils. A l’arrivée à 21h nous nous rendons compte que le canapé lit de la chambre n’a pas été préparé pour lui. Nous en informons l’hôtel qui vient préparer un canapé lit digne des années 70, avec une structure et un matelas si fins que nous avions peur qu’il se casse au moindre mouvement et qui ne tenait même pas droit. Absolument hallucinant comme prestation pour un 5*.
Fuyez littéralement. Nous avons fait d’excellent 4* aux Philippines durant notre séjour dont le niveau de raffinement et de prestations au global dépassaient de très loin celui-ci, sans parler du rapport qualité prix.

2026-05-21 via Nuitee
G
Genalyn Suba-Tuma family_with_children ph
10
Wonderful experience.
Pros:

The hotel location is good and the staffs were very pleasant and accomodating. The food was great and the room was spacious too. My family had a wonderful experience.

Cons:

None.

2026-05-17 via Nuitee
J
Jill Roanne family_with_children gb
8
2026-05-12 via Nuitee
M
MvP extended_group nl
9
Pros:

Lekker zwembad, gym faciliteiten ook, ontbijt was top (behalve de koffie), personeel zeer vriendelijk

Cons:

Airco geluid te hard (oordopjes zijn nodig)

2026-05-10 via Nuitee
D
Diana Christy couple ph
9
comfortable and convenient stay for events at the Shang
Pros:

location and rooms

Cons:

nothing much just a bit pricey for the size of rooms

2026-05-09 via Nuitee
D
Diana Christy couple ph
9
comfortable stay for events in the hotel
Pros:

comfy beds, adequately spaced rooms

Cons:

requested connecting rooms which were granted but they did not open connecting doors, called to request but just used the regular doors instead

2026-05-09 via Nuitee
Y
Yoann family_with_children fr
9
Pros:

Personnel serviable et disponible

2026-05-04 via Nuitee
B
Bernhard couple de
9
Dieses hotel hält was es verspricht
2026-05-01 via Nuitee
L
Lester couple ph
10
..
Pros:

Cons:

None

2026-04-29 via Nuitee
C
Charlene extended_group us
8
Excellent
Pros:

Foods are excellent,,,,variety of choices,,,,,near shopping mall,,,,,

Cons:

outdated lights and furniture

2026-04-23 via Nuitee
F
faithaY5609YR Friends getaway
10
Accommodating and Exceptional Service
Pros:

During our stay at Edsa Shang, we were greeted with a warm welcome by Ms. Bianca at the front desk. She is a true example of hospitality—very friendly and a great communicator. The room was clean and spacious; special thanks to Ms. Tess from Housekeeping. We are also very thankful to Sir Fernando for his help in handling our air conditioning difficulties. Overall, it was a nice experience!

2026-04-22 via Tripadvisor
O
olivercO2471ZC Solo travel
10
Pool
Pros:

Great lifeguards and pool attendants—feel safe and well looked after , thanks to kevin, algene , joseph , emman , melvin , leo , Ulyssess , vicente , tere , adonis , kevin & juliana

2026-04-21 via Tripadvisor
J
John solo_traveller ca
10
Comfort, Convenience, and Outstanding Hospitality
Pros:

he stay was excellent overall. The amenities were top-notch, and the room was spacious and very comfortable. The bathroom was a great size, and everything was impeccably clean. The staff were warm, accommodating, and genuinely hospitable—they made me feel very well taken care of throughout my stay. It was also very convenient to have plenty of shops nearby. A great experience all around.

Cons:

N/A

2026-04-20 via Nuitee
G
Gangl solo_traveller hu
10
Vsodálatos!
Pros:

Én nem reggeliztem de hallottam,hogy az is rendkívüli

Cons:

Nincs a szobának nyitható ablaka és terasza!

2026-04-20 via Nuitee
T
triciaf337 Family
10
Best staycation hotel for families
Pros:

Our family had a wonderful stay! It was my son’s bday celebration and Shang surprised him with a bday treat upon entering the room. Special mention to Princess & Dein from the Front Desk for a smooth check-in and a pleasant welcome treat.

2026-04-19 via Tripadvisor
J
J7867ZXkatherinem Family
10
Excellent
Pros:

The guest relations team (Ms Princess, Hart and Karen) went the extra mile and prepared a sweet gesture for my birthday during my family's stay. Thank you!

2026-04-19 via Tripadvisor