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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Tennis court
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Car hire
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Currency exchange
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Babysitting/child services
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Parking garage
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Concierge service
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Wheelchair accessible
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Kid meals
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Pool with view
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Toilet with grab rails
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Evening entertainment
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Pool bar
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Emergency cord in bathroom
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Spa/wellness center services
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Beauty Services
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Fitness/spa locker rooms
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Manicure
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Pedicure
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Fitness classes
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Personal trainer
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Live music/performance
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Aerobics
Review Highlights
Categories
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Property Description
Luxurious Accommodation and Leisure Facilities
Experience luxury at its finest at Edsa Shangri-La, Manila. Enjoy stunning views of Metro Manila or tropical gardens from your room's floor-to-ceiling windows. Relax in the spa, take a dip in the outdoor pool, or stay active in the gym.
Culinary Delights for Every Palate
Indulge in a diverse range of cuisines at the hotel's dining options. From Cantonese delicacies at Summer Palace to refined Japanese dining at Senju, there's something for everyone. Don't miss the gluten-free and vegetarian choices at Chi, The Spa.
Recreational Activities and Proximity to Prominent Locations
Unwind at the outdoor swimming pool with a slide, play tennis, or take a stroll along the jogging path. With prestigious shopping malls just steps away and the airport nearby, Edsa Shangri-La offers convenience and luxury at every turn.
Book your stay at Edsa Shangri-La, Manila for an unforgettable experience!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
great location, courteous staff
the staff that assisted especially the person that checked us in.
early closure of the side entrance going to nearest mall.
Good location. Excellent customer service and experience.
Our rooms were not exactly spot on clean. There was a picture frame displayed in one of our rooms which was dusty and seems moldy.
Thought the pool was heated.
The food was amazing and reception staff was excellent
The carpet in the room and hallway needs to be refurbished or deep clean I was expecting the same shangrila as we have known for its world class facilities and cleanliness.
The staff at the pool bar were exceptional.
Everything 😀😊
Nothing 😀
As a family with 4 little wonderful children who are constantly active and looking for adventures, hotel staycations are always in our to do list. Most of the time we go out of town, but we always overlook the OG Edsa Shangri-la. 3 days ago we found an opportunity to stay. We have been into good 4-5 stars hotels ourselves but today, I think I found the hotel who truly defined what a 5 star hotel was.
From my first step down from our vehicle, to our very easy and hassle free check in, to all of our elevator rides with truly accommodating staff and employees, to the service who catered to us and made sure we were at our coziest and how can I forget, Sir Joseph and the team of experienced and most attentive lifeguards who saved my son's life -- too quickly that he didn't even need urgent medical attention, Sir Joseph and to your team, my heartfelt thank you! To the admin, medical and security team who didnt even take 10 mins in going down to check if we were okay, thank you!
We will definitely be back :)
The room and the amenities are clean and top notch. The ambience is also relaxing. The customer service team is responsive to our concerns. They also have in-house nurses that were quick to respond when we needed assistance.
It was also my birthday. The housekeeping team, most esp. Ms. Tess, made extra effort to decorate the room and provide some gifts for my birthday.
Thank you and kudos to the EDSA Shangri-la team! 👌
Everything is wonderful and all of the staffs are accommodating. The pool side is clean and nice.
Pool attendant
Arbi
Life guards
Jerome
Uly
Algene
Splash attendant
Mark
Michelle
Adonis
Kim
Ella
They are kind and hospitable
Superb customer service from check in down to check out, all of the staff are very friendly especially Mam Tess from Housekeeping and Miss Cess from Reception. Remarkable experience and our family enjoyed a lot especially my twin toddlers. They even prepared cakes and balloons since it is their birthday. Love all their amenities, the food, the pool etc. Will definitely come back here.
We had such a lovely 3 day stay at Edsa Shangri-La! Our room was always clean and comfortable, and we really appreciate Ms. Marga and Mr. Eleazar for taking such good care of it.
A special thank you to Ms. Tess, who was so kind, warm, and accommodating with all our requests. She really made us feel welcome and well taken care of.
Thank you, Edsa Shangri-La, for making our stay extra special! We truly enjoyed our time and would definitely come back. 🥰
I am referring to your health club. The temperature is too cold. You are wasting energy and needless power bills. Gyms cannot be this cold. I bring it up frequently but they don’t do anything. They said they cannot control it. Only engineering can control. Why don’t they just put a switch and thermostat in the health club premises? You will save a lot of money
Loved our stay. Thank you to Arbi and Mart! And also the pool attendants for making sure our kids are safe. Otep, Jerome, Uly and Algene! :)
This is my first time here at Shangri-la and it’s great. Everything is great 👍
Overall, we had an excellent stay with true 5-star service throughout! A very special thanks to Jazmine and Rans from the front desk team. Their warm welcomes, lovely conversations, and thoughtful suggestions to maximize our family’s enjoyment were invaluable to us.
The food standard across the hotel is top-notch. Dining at HEAT, the Lobby Lounge, and the Horizon Club was fantastic—food served at perfect temperatures and the coffee made to perfection. In fact, the coffee in the Horizon Club beats most shopping mall cafés easily!
Facilities wise, everything is good, though you can tell parts are aging a bit, with minor water leakage spots noticed on some ceilings. As for the room, it was very comfortable.
Housekeeping service could be slightly sharper, as they occasionally missed daily refills like tea bags, slippers, or extra towels. However, these were minor hiccups since we could easily request them using the Shangri-La app, which works brilliantly.
Despite the slight facility wear, the stellar service and incredible food make this hotel a top recommendation. We look forward to coming back to Edsa Shangri-la!!
I had a wonderful experience at Shangri-La EDSA. The room was elegant, comfortable, and well-maintained, while the staff provided excellent and attentive service throughout our stay. Most specially Mam Tess was very accommodating and polite to us. Their professionalism, warmth, and attention to detail truly made the experience exceptional. Overall, a refined and memorable stay definitely a place I would be happy to visit again.
Thank you Sir Oteph and Sir Mark for good service in pool
Good spread
There was zero choice for veegans or vergtarians. almost all items were mixeed with pork
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