Kokoon Hotel Surabaya

Hotels
8.3 (423 reviews)
Jl. Slompretan No. 26 , Surabaya , ID
+62 31 3524638

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Variety of food options
Cons:
Air conditioning issues
Extra charges for additional room key

Categories

Cleanliness
7.99
Clean and cozy hotel, but mentioned issues with the air conditioning affecting comfort.
Service
8.66
The staff is very friendly and responsive, providing good service during the stay.
Location
8.3
Located in a quiet area but noted as contrasting with a less desirable neighborhood.
Room Quality
7.95
Comfortable and clean, but a bit outdated, impacting the overall experience.
Amenities
8.48
Good amenities including a nice pool, though gym facilities are limited.
Value for Money
8.24
Generally a good value for the services offered.
Food and Beverage
8.49
Breakfast had a variety of options, but desserts could be improved.
Overall Experience
8.26
Mixed experiences; previous visit was excellent while recent issues need addressing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:26

Property Description

Luxurious Accommodation with Modern Amenities

Featuring an outdoor swimming pool, fitness centre, and a restaurant, Kokoon Hotel Surabaya offers a comfortable stay just steps away from Red Bridge Surabaya. The 3-star hotel, established in 2017, boasts convenience with free private parking and proximity to key landmarks such as Pasar Turi Train Station and Ampel Mosque.

Convenient Services for a Relaxing Stay

Guests can expect a seamless experience with a 24-hour front desk, airport transfers, and complimentary WiFi. The air-conditioned rooms are well-equipped with essential amenities including a safety deposit box, flat-screen TV, and a private bathroom. Enjoy a restful night's sleep with quality bed linen and towels provided.

Delightful Dining Options

Start your day right with a buffet, continental, or Asian breakfast offered at the property. Whether you're exploring the Sharp Bamboo Monument or heading to Gubeng Train Station, Kokoon Hotel Surabaya ensures a memorable stay for all guests.

To experience the comfort and convenience of Kokoon Hotel Surabaya, book your stay now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Location

Guest Reviews

8.3
Based on 423 reviews
Cleanliness: 7.99
Service: 8.66
Location: 8.3
Room Quality: 7.95
Amenities: 8.48
Value for Money: 8.24
Food and Beverage: 8.49
Overall Experience: 8.26
D
Dora • solo_traveller • gb
10
2026-09-18 • via Nuitee
D
Dora • solo_traveller • gb
10
Perfect for a few days stay
Pros:

Such a lovely stay! Staff were amazing.

Cons:

Loved it

2026-09-18 • via Nuitee
X
XUE • couple • cn
10
入住体验非常棒
Pros:

环境不错，早餐不错，安静，房间干净。

Cons:

附近去便利店不太方便。

2026-09-12 • via Nuitee
G
Guildev • couple • fr
8
Confortable hotel near Surabaya Chinatown
Pros:

Nice boutique hotel near the Chinese district

2026-09-11 • via Nuitee
E
Elsie • solo_traveller • my
9
2026-09-08 • via Nuitee
P
Paloma • solo_traveller • fr
9
Pros:

Nice hotel with confortable room. We didn’t have time to enjoy the pool but it look great.
The hotel is located near China town and it was nice to walk around the neighbourhood in the evening.

2026-09-07 • via Nuitee
B
Binette • couple • ca
7
Pros:

Le personnel, le restaurant au RDC

2026-09-06 • via Nuitee
I
Ilse • family_with_children • nl
9
Fijn hotel om even op adem te komen tijdens een drukke reis. Je kunt je helemaal in de watten laten leggen.
Pros:

Prachtig hotel, een onverwachte parel, oase van rust in een drukke stad, met heerlijke kamers en bedden, heerlijk eten in het restaurant, en een fijn zwembad.

Cons:

Soms stond de klassieke muziek in het restaurant een beetje hard, maar dat is een minor detail.

2026-09-06 • via Nuitee
I
Ilse • family_with_children • nl
9
2026-09-06 • via Nuitee
M
Michał Haber • solo_traveller • pl
10
Pros:

Availability of the family room :)

2026-09-04 • via Nuitee
W
Wei-Wei • solo_traveller • jp
7
2026-08-30 • via Nuitee
E
Eppo • solo_traveller • nl
9
2026-08-27 • via Nuitee
M
Mario • couple • it
9
2026-08-27 • via Nuitee
F
Francesco • solo_traveller • it
8
2026-08-25 • via Nuitee
A
amber • couple • be
10
2026-08-21 • via Nuitee
L
Laura • couple • es
8
Muy buena experiencia
Pros:

El personal y las instalaciones, magníficas

Cons:

El desayuno, muy poco variado y muy pocas opciones dulces

2026-08-20 • via Nuitee
B
Bo • solo_traveller • dk
8
Pros:

God morgenmad i et hyggeligt cafe område.
Vi fik først et værelse med udsigt til høj mur ....men James sørgede for at vi blev opgraderet til et større værelse med udsigt til gaden 😀🙏

Cons:

Måske et lidt kedeligt område, dog ikke langt til handlemuligheder.

2026-08-20 • via Nuitee
J
Julien • solo_traveller • fr
10
Pros:

La piscine, le petit-déjeuner buffet complet et le restaurant qui propose beaucoup de spécialités Indonésiennes.

Cons:

Les environs de l'hôtel sans intérêt

2026-08-20 • via Nuitee
G
Guillaume • solo_traveller • fr
9
Good value well maintained hotel
Pros:

Excellent petit déjeuner

Cons:

Quartier peu animé

2026-08-16 • via Nuitee
T
Tsugutoshi • solo_traveller • jp
8
伝統的なホテル
Pros:

安価で必要な設備を満たしているホテル。昔使われていた金庫や タイプライターなどが展示されている。伝統を感じる。朝食は非常に美味しかったです。ソトを作ってくれました。

Cons:

設備がやや古い。夜はホテルの外は廃墟のように感じられて、ほとんどシャッターが閉まっていて、時折人がいると怖かったです。

2026-08-15 • via Nuitee