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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Massage services
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Spa/wellness center
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Private parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Parking garage
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Shuttle service (additional charge)
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Wheelchair accessible
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Kid-friendly buffet
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Outdoor furniture
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Themed dinner nights
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Modern Amenities
Featuring an outdoor swimming pool, fitness centre, and a restaurant, Kokoon Hotel Surabaya offers a comfortable stay just steps away from Red Bridge Surabaya. The 3-star hotel, established in 2017, boasts convenience with free private parking and proximity to key landmarks such as Pasar Turi Train Station and Ampel Mosque.
Convenient Services for a Relaxing Stay
Guests can expect a seamless experience with a 24-hour front desk, airport transfers, and complimentary WiFi. The air-conditioned rooms are well-equipped with essential amenities including a safety deposit box, flat-screen TV, and a private bathroom. Enjoy a restful night's sleep with quality bed linen and towels provided.
Delightful Dining Options
Start your day right with a buffet, continental, or Asian breakfast offered at the property. Whether you're exploring the Sharp Bamboo Monument or heading to Gubeng Train Station, Kokoon Hotel Surabaya ensures a memorable stay for all guests.
To experience the comfort and convenience of Kokoon Hotel Surabaya, book your stay now.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Parking
Free private parking is possible on site (reservation is needed).
Location
Guest Reviews
The staff were lovely :) and the bed was nice. To be honest, the actual aesthetic or style of the hotel lobby and restaurant area is great also.
Room gets hot, not very soundproof. The fire alarm went off a couple of times. The location is quite odd and in the middle of a textile district or something. The food at breakfast was also lacking compared to many other properties in central Surabaya.
Excellent stay
Surrounding area
Such a nice hotel! The staff is really friendly, the location is perfect and the food is delicious. We had an amazing stay. Definitely recommended.
Goeie ligging in oude stad en nabij malls. Sfeervolle receptie/ontbijtruimte en bijzonder vriendelijk personeel.
Directe omgeving ‘s avonds niet echt fijn, maar als je Gojek gebruikt heb je daar geen last van.
Not too far from the city centre.
It is down some back alleys that you wouldn’t want to walk down at night.
Very nice hotel and professional staff. They even prepared me a take away breakfast for my early flight.
Nettes Personal, schöne Lobby und Pool Area
Zimmer feucht und leicht muffig, Fernseher uralt, Lage eher mittelmäßig.
櫃檯接待小姐非常樂於助人，解決了我不少的問題，也協助處理火車訂票，非常感謝。大廳的氛圍也令人感到舒適
房間設備普通，電視畫面模糊，浴室蓮蓬頭的污垢不少，噴出來的水都分岔了，也只有一種沐浴用品，沒有區分洗髮精、沐浴乳
Good size room , comfy bed .staff were fantastic I got express laundry done even though it was too late
They organised a breakfast box for 5am for me. Very accommodating.
Kids running around late at night sreaming.. said the rooms were sound proofed... not a chance..I could hear my neighbours clear as day..
The lighting was bad I had to get my torch out to find stuff in my bags.. I am all for mood setting but id also like to see what am looking for without having to use a torch...
Really slow WiFi..
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