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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Facilities for disabled guests
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Non-smoking throughout
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Private parking
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Designated smoking area
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Vending machine - drinks
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Vending machine - snacks
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Fire extinguishers
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Smoke alarms
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CCTV in common areas
Review Highlights
Categories
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Property Description
Fully Equipped Kitchen in Every Room
Experience the convenience of a fully equipped kitchen in every room at Extended Stay America - Rochester. Cook your favorite meals just like at home with a stovetop, microwave, and fridge provided in each kitchen.
Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast offering a variety of options such as breakfast bars, muffins, hot cereal, coffee, and tea. Enjoy a quick and convenient meal before heading out to explore Rochester.
Convenient Amenities and Services
Benefit from amenities like free WiFi, laundry facilities, and upgraded bedding with extra pillows during your stay. Take advantage of the 24-hour front desk, free onsite parking, and proximity to popular attractions like the Rochester Museum and Science Center.
Book your stay at Extended Stay America - Rochester - Greece now for a comfortable and enjoyable extended visit.
Housekeeping service is offered every 7 days. For stays of 7 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more. Fresh towels and linen can be exchanged at the front desk at any time for a small fee.
Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment. Cash is not accepted.
When travelling with pets, please note that an extra charge of USD 25 per day for the first 6 nights applies, and USD 15 per day thereafter.
Please note that early check-in and late check-out are available at this property and are subject to availability.
Please note that an additional charge of USD 10 will apply for early check-in and late check-out.
Any damage to linen (pillow, bedsheet, duvet or towel) caused by guests will incur a charge. Smoking in non-designated areas will incur an additional charge of USD 250.
Please note that additional unregistered guests will incur an additional charge of USD 50 per guest per night.
Please note that parking for large vehicles is subject to availability at the hotel. An additional charge of USD 25 per night may apply, payable directly at the property.
Payment is by credit card only; cash is not accepted.
A utility fee of USD 2 per room, per day is applicable and will be charged during the stay.
The property's reception opening hours are 09:00 to 22:00 on weekdays, from Monday to Friday, and from 10:00 to 22:00 PM on weekends, Saturday and Sunday; this property does not operate a 24‑hour front desk.
Guests arriving at the property for check-in outside front desk assistance hours are required to call the phone number displayed at the front desk for check-in support.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Na
Wrong information on the website and no employees there to solve the problem on time!
It says 24 hr front desk but they're closed at 10pm without any notice!
Location was OK.
We had reservations for the Friday that RIT was graduating. This explains why every room in town was either rented or going for 40% more than they should. We arrived at 3:15 for our 3pm check-in. The hotel explained how they were fully booked and limited on housekeeping and to come back in 45 mins. We found something to do and came back an hour later. None of the rooms were available at that time too. We went outside by the canal inlet next to the hotel and waited some more. Finally around 5:30 a room was available. I checked in and paid the room rate. The lady at the desk said there was an additional $100 deposit. Ok, fine, that's a standard issue type thing. Got the room key and went to the room only to find some heavily stained sheets hiding under the comforter. My wife went back up to the front desk and rather than having housekeeping fix the issue she was handed a set of sheets. After an evening in downtown Rochester we came back and slept in the cleaner sheets and used our packed clothes as a comforter. We left in the morning to continue our trip. After 5 days the $100 deposit still hadn't been refunded to my card. No one at the hotel or parent company admitted any overcharging and did not refund the $100. I'd suggest not booking with this hotel if possible. This place is a certifiable dump. It's one of those long term residency type places. Walking around the building to waste time you could see missing screens, broken windows and cars that haven't run in years. There is a respectable hotel not more than 100 yards toward the main road.
That I was able to leave
They stole 100$ deposit from me even though I paid through the booking app
The TV finally got fix,
I didn't like check in, waited about 20 minutes or longer. no ice machine, used soap in the shower, wash cloth and towels had big black spots, dirty or old worn towels. crumbs and trash along the walls
service was awful , not clean at all no soap carpet was not clean , they suposed to refund de[osit still waiting they never answered the phone , garbage all over the parking and entrances avoid this place !!!!!
더럽고 냄새가 심함
I didn't stay there I was told to leave when I arrived and no rooms for me. The fire alarm was going off. Someone was working on the fire alarm control panel
I didn't like booking a room to be turned away when I arrived. I didn't like being told I didn't have a room to later be charged as a no show. I am proceeding with fraud reports
nothing
my reservation was not honored, "system down" no help from booking nor front desk staff. you could tell ac was not working, room keys were failing, holes in drapes
Really appreciated all that the staff tried to do to care for us. The room was ok. Mattress was awful and needs replaced. Also the smell down the hallway of cigarettes and marijuana was too much for us.
There was no communication ahead of time about the hotel being closed by the city and studio 6 buying it the week of our stay. There were only 4 staff who were not being backed by leadership or owners. The staff did all they could working 16hr days and still could not keep up with the maintenance reasons it had closed or the cleaning. One of our rooms could never get keys that worked. We booked a king bed and a room with 2 doubles. Both were switched to single queen rooms because that’s all the staff could get to within their limitations. I feel studio 6 has failed those 4 staff members and all of its guests at this time.
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