Extended Stay America Suites - Rochester - Greece

Hotels
•
Extended Stay America Suites
7 (370 reviews)
600 Center Place Drive , Greece , us

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Inadequate amenities
Room quality issues

Categories

Cleanliness
5.25
Significant issues with cleanliness noted, including dirty sheets and a filthy floor.
Service
9.25
Staff were friendly and attempted to assist, despite issues.
Location
9.25
Location was good, close to various amenities.
Room Quality
6.25
Room issues including outdated facilities and cleanliness concerns.
Amenities
6.25
Amenities were lacking and not appealing based on guest feedback.
Value for Money
7.25
Several guests expressed feeling that the value did not match the quality.
Food and Beverage
5.25
Breakfast setup was considered unappealing and unsatisfactory.
Overall Experience
7.25
Overall experience rated low due to numerous complaints from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:56

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of a fully equipped kitchen in every room at Extended Stay America - Rochester. Cook your favorite meals just like at home with a stovetop, microwave, and fridge provided in each kitchen.

Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast offering a variety of options such as breakfast bars, muffins, hot cereal, coffee, and tea. Enjoy a quick and convenient meal before heading out to explore Rochester.

Convenient Amenities and Services
Benefit from amenities like free WiFi, laundry facilities, and upgraded bedding with extra pillows during your stay. Take advantage of the 24-hour front desk, free onsite parking, and proximity to popular attractions like the Rochester Museum and Science Center.

Book your stay at Extended Stay America - Rochester - Greece now for a comfortable and enjoyable extended visit.

Important information:

Please note that housekeeping service is offered every 14 days. For a stay of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROC

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 370 reviews
Cleanliness: 5.25
Service: 9.25
Location: 9.25
Room Quality: 6.25
Amenities: 6.25
Value for Money: 7.25
Food and Beverage: 5.25
Overall Experience: 7.25
A
Ariana • solo_traveller • us
5
Cons:

They charged me $50 for taking 1 towel 😠

2026-02-08 • via Nuitee
M
Mark • extended_group • us
8
2026-01-27 • via Nuitee
B
Banks • couple • us
7
2026-01-21 • via Nuitee
D
Debbie • family_with_children • us
1
Do not recommend!!!!
Cons:

Could see into hallway through misaligned door. Hole im bathroom door. closet door ripped off. No screens on windows. Did NOT feel safe!!!

2026-01-19 • via Nuitee
D
Dewayne • couple • us
1
2026-01-19 • via Nuitee
A
Alayne • solo_traveller • us
10
Thank you
Pros:

It’s privacy and being quiet

Cons:

Nothing

2026-01-19 • via Nuitee
P
Polizzi • family_with_children • us
10
Pros:

Everything was great!!

Cons:

Nothing

2026-01-04 • via Nuitee
S
Stephen • family_with_children • us
9
2025-12-20 • via Nuitee
B
BRENDA • family_with_children • us
2
2025-12-16 • via Nuitee
D
Drouin • couple • us
8
2025-12-13 • via Nuitee
R
Raghavendira • solo_traveller • us
7
2025-12-10 • via Nuitee
R
rodas • family_with_children • us
1
Stay away they will double charge you knowing what they are doing
Pros:

Nothing

Cons:

Worst customer service ever

2025-12-06 • via Nuitee
M
Murphy • couple • us
10
2025-12-02 • via Nuitee
M
Murphy • couple • us
10
2025-12-02 • via Nuitee
G
Gudiel • extended_group • us
8
2025-11-22 • via Nuitee
S
Sumeriski • family_with_children • us
7
Pros:

Receptionist very the helpful

Cons:

Bedding

2025-11-20 • via Nuitee
B
Brooks • solo_traveller • us
10
2025-11-17 • via Nuitee
D
Donnisha • solo_traveller • us
2
Will not be booking again
Pros:

The price

Cons:

The kitchen and bathroom highly not updated, stove was dirty and my sink made air bubbles sounds everytime I turned it on. Door was banged up pretty bad simply needed to be replaced, the breakfast in the morning was in the main lobby with horrible set up and was not appealing. The table in the room from the kitchen was not fixed and my first room had no heat - so I had to switch rooms mid of my stay

2025-11-17 • via Nuitee
W
William • family_with_children • us
2
2025-11-11 • via Nuitee
K
Kevin • couple • us
6
Stay wasn’t that bad but as to this date, which is 7 November, I still have not received my security deposit back
Pros:

Location was good

Cons:

Guests that were there

2025-11-08 • via Nuitee