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Fully Equipped Kitchen in Every Room
Experience the convenience of a fully equipped kitchen in every room at Extended Stay America - Rochester. Cook your favorite meals just like at home with a stovetop, microwave, and fridge provided in each kitchen.
Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast offering a variety of options such as breakfast bars, muffins, hot cereal, coffee, and tea. Enjoy a quick and convenient meal before heading out to explore Rochester.
Convenient Amenities and Services
Benefit from amenities like free WiFi, laundry facilities, and upgraded bedding with extra pillows during your stay. Take advantage of the 24-hour front desk, free onsite parking, and proximity to popular attractions like the Rochester Museum and Science Center.
Book your stay at Extended Stay America - Rochester - Greece now for a comfortable and enjoyable extended visit.
Housekeeping service is offered every 7 days. For stays of 7 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more. Fresh towels and linen can be exchanged at the front desk at any time for a small fee.
Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment. Cash is not accepted.
When travelling with pets, please note that an extra charge of USD 25 per day for the first 6 nights applies, and USD 15 per day thereafter.
Please note that early check-in and late check-out are available at this property and are subject to availability.
Please note that an additional charge of USD 10 will apply for early check-in and late check-out.
Any damage to linen (pillow, bedsheet, duvet or towel) caused by guests will incur a charge. Smoking in non-designated areas will incur an additional charge of USD 250.
Please note that additional unregistered guests will incur an additional charge of USD 50 per guest per night.
Please note that parking for large vehicles is subject to availability at the hotel. An additional charge of USD 25 per night may apply, payable directly at the property.
Payment is by credit card only; cash is not accepted.
A utility fee of USD 2 per room, per day is applicable and will be charged during the stay.
The property's reception opening hours are 09:00 to 22:00 on weekdays, from Monday to Friday, and from 10:00 to 22:00 PM on weekends, Saturday and Sunday; this property does not operate a 24‑hour front desk.
Guests arriving at the property for check-in outside front desk assistance hours are required to call the phone number displayed at the front desk for check-in support.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
The employees were very nice.
Where should I start? This run down, smelly, dirty and loud hotel was probably the WORST hotel I've ever stayed in. It doesn't look like the facility has seen paint or hammer in the last 10 + years. My room might have been cleaned but I doubt it. The sheets were off color, the shower literally dribbled hot water which took 10 min to warm up barely enough to use.. I don't know if there was fumes or something in the room but I woke up in the middle of the night so nauseated that I was sick repeatedly. I should have cut my losses then but I had two days booked. Went to my event and returned the next afternoon. The hotels idea of sanitation was to put down carpet fresh and not vacuum it back up. So I walked through a dust cloud of carpet cleaner to my room and was immediately sick again. I was very lucky a relative could put me up so I checked out around early and just abandoned the rest of my reservation. I can not stress enough how bad this hotel is and I can not say anything good about it
I like the location
That they didn't return my deposit of 80.00 after my stay n
Was a place too hangout and sleep
Didn't have pillows asked for them and didn't get them
Nothing really to like. It just happen to have an available room when I needed it for a quick trip to Rochester.
People in the hallways all night. Pretty sure this has people renting rooms like apartments. A school bus dropped off kids after school. The front desk lady was banging a room door for 20 mins because the person inside stole cleaning products and the cleaning cart. Whole place smelled like cigarettes and weed. The paint was peeling off the shower walls. Tub was rusty. Room smelled like mildew.
Nothing
There were bed bugs in the bed
Nothing.
We had came from out of town booking 5 rooms. When we saw that one of our family members room 107 had bed bugs. We all cancelled our rooms and had to find another hotel to stay in. Which was so inconvenient to us. Bad business!!!
I never got to even see the place, I was half way there and got a phone call that the place was closed. So I had to scramble to find another place. I was told during my phone call about the cancellation of another hotel and they would honor the reservation price, it they did not. I had to pay almost double in price.
Poor , no receptionist, dirty
I'd advise calling the property to make sure there are rooms available before making a reservation. You might arrive to find out all the rooms are booked and you're out of a spot for the night.
The staff was nice
There were no towels in the room. I had to purchase my own from the Dollar General store. And when I did ask for some towels from the customer service desk, I only received one set of towels. Also, there was dog poop outside everywhere.
It was closed. Charged my card but couldn’t stay. Extremely sketchy business practice.
None
When I arrived they cancel my reservation because they over booked and do not have room for four. Still waiting for cancelation of the room in my card
Nothing
It’s about to close down
Na
Wrong information on the website and no employees there to solve the problem on time!
It says 24 hr front desk but they're closed at 10pm without any notice!
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