Fairmont Chateau Laurier

Hotels
•
Fairmont Hotels & Resorts
1 Rideau Street , Ottawa , CA

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Professional staff
Great location
Comfortable rooms
Excellent views
Cons:
Service delays in certain areas
Cleanliness issues due to building age

Categories

Cleanliness
8.33
Some cleanliness issues were noted regarding maintenance in older facilities.
Service
9.8
Most reviews praised the professionalism and attentiveness of the staff.
Location
9.84
The location is frequently described as excellent and convenient.
Room Quality
9.29
Rooms were spacious, clean, and comfortable with great views.
Amenities
8.82
Good amenities were offered, although some improvements in dining access were mentioned.
Value for Money
8.28
The price aligns with the reputation, though some felt it should be better for the rate.
Food and Beverage
8.33
The food quality was appreciated, but some service delays were noted.
Overall Experience
9.3
Overall, guests had a positive experience with very few negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:56

Property Description

Luxurious Accommodation and Dining
Step into elegance at Chateau Laurier Fairmont, where historic charm meets modern luxury. Indulge in spacious rooms with flat-screen TVs and elegant dining options like Zoé’s Lounge and Wilfrid’s Restaurant.

Wellness and Fitness
Unwind and stay active with free access to the on-site health club, featuring a modern fitness centre with personal flat-screen TVs on machines. Relax by the indoor pool or explore the nearby Major’s Hill Park for a rejuvenating experience.

Prime Location
Located in central Ottawa, adjacent to iconic landmarks like the Parliament Buildings and Rideau Canal, our hotel offers convenience and luxury. With the Ottawa Convention Centre and Rideau Centre Mall just steps away, experience the best of the city during your stay.

Book now for an unforgettable experience at Fairmont Chateau Laurier!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 9.3
F
francois • extended_group • ad
2
Reclasser en 4 étoiles déçu par les hôtels Fairmont
Pros:

Rien

Cons:

Très vieux,certaine suites avec des problèmes , pas très propre.

2026-10-23 • via Nuitee
M
Mary Janet • extended_group • ca
10
It was wonderful, the staff so helpful and great location.
Pros:

Beautiful and historic

Cons:

The limited menu at the restaurant on the main floor.

2026-10-22 • via Nuitee
R
René • family_with_children • nl
5
Prima overnachting
Pros:

Het personeel (receptionist, conciërge waren bijzonder vriendeljjk) en de centrale locatie.

Cons:

Wifi is enkel tegen betaling beschikbaar. Restaurant personeel van Zoe weet niet welke gerechten vegetarisch.zijn of wat ze bedoelen met plant forward. Teleurstellend voor een restaurant gelieerd aan een gerenommeerd hotel.

2026-10-22 • via Nuitee
N
Nelson • family_with_children • br
10
o hotel foi pra mim um dos pontos turístico da minha viagem
Pros:

ficar num hotel com uma historia que faz parte da cidade, muda toda a experiencia da viagem.
recomendo muito ficar no hotel e o melhor aproveitar todas as dependências do hotel para que a imersão seja completa

Cons:

cafe da manha ja poderia ser incluso na hospedagem. mas tambem entendo que e uma forma do hospede nao ficar amarrado ao cafe da manha.

2026-10-22 • via Nuitee
O
Okpe • family_with_children • ng
9
Its was an awesome experience
Pros:

Lovely scenery

Cons:

Old faded doors that needs polishing

2026-10-21 • via Nuitee
C
Christina • couple • us
10
Elegant, historic hotel close to shops and restaurants.
Pros:

This was a very elegant historic hotel. Our room was quite large. We enjoyed the indoor pool. The location was great.

Cons:

There was an extra charge for a refrigerator in the room.

2026-10-21 • via Nuitee
I
Irvine • family_with_children • ca
9
Pros:

Beautiful common areas and great location.

Cons:

Waiting over an hour to get our car from the valet parking - quite an inconvenience!

2026-10-20 • via Nuitee
I
Irvine • family_with_children • ca
9
2026-10-20 • via Nuitee
F
Francisco Ramirez • family_with_children • ca
8
Pros:

It was the first time that I had scheduled at the one of the Fairmont hotels. I was a worker before in México and we always treated our customers and bring them all the best. And now I'm proud to be a guest with you. Thank you so much to all the staff that bring happiness.

2026-10-19 • via Nuitee
D
Dennis • couple • au
1
2026-10-18 • via Nuitee
T
Tracie • couple • ca
9
Beautiful, grand hotel in downtown Ottawa.
Pros:

It’s a beautiful, grand hotel with significant Canadian history. The location is fabulous, next door to the parliament buildings and in the heart of Ottawa. Most key sights are within walking distance.

Cons:

The only parking options were valet parking at the hotel or a self-park few blocks away. It was a busy weekend, so valet staffing seemed overwhelmed. We had to wait over an hour for our car to be retrieved. The hotel was apologetic and comped us one day of valet parking.
Tip: if you used valet parking request your car about 30 - 45 minutes in advance.

2026-10-17 • via Nuitee
R
Raul • couple • gb
10
Nice stay
Pros:

All was nice in the hotel

Cons:

Room and bathroom are a little small.

2026-10-16 • via Nuitee
R
Rob K. • family_with_children • ca
9
2026-10-16 • via Nuitee
R
Roberto • couple • es
9
2026-10-16 • via Nuitee
R
Ron • couple • ca
10
Fantastic
Pros:

Outstanding

Cons:

Service Service Service

2026-10-16 • via Nuitee
N
Nitin • family_with_children • ca
6
Pros:

Location

Cons:

Nothing felt like a stay in castle. Rooms abd washrooms were smaller than a normal hotel at a price of 5 star property

2026-10-16 • via Nuitee
M
Mohammadreza • couple • ca
7
Once more than enough or try Westin
Pros:

Location, historical hotel,

Cons:

Out dated facility, restaurant food smell all over the place, cold swimming pool and could not be heated. Valet parking was not to my expectation. Renovation around our room.

2026-10-15 • via Nuitee
C
Cooper • couple • ca
10
Great time will definetly go back
Pros:

The location was excellent within walking distance of most attraction

Cons:

Loved everything

2026-10-15 • via Nuitee
J
John Gilthorpe • couple • ca
7
Cons:

Bathroom to small, needs to be updated,
Take out bath put in shower

2026-10-15 • via Nuitee
T
trond • couple • no
9
2026-10-15 • via Nuitee