Fairmont Chateau Laurier Gold Experience

Hotels
•
Accor
9 (2250 reviews)
1 Rideau St-Building A, Ottawa, Ontario, K1N8S7 , Ottawa , CA
1-613-2411414

listing image 1
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Pets allowed

Facilities

Free breakfast
Express check-out
Free WiFi
24-hour front desk
Terrace
Express check-in/check-out
Concierge service
Elevator
ATM/banking
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Professional staff
Great location
Comfortable rooms
Excellent views
Cons:
Service delays in certain areas
Cleanliness issues due to building age

Categories

Cleanliness
8.33
Some cleanliness issues were noted regarding maintenance in older facilities.
Service
9.8
Most reviews praised the professionalism and attentiveness of the staff.
Location
9.84
The location is frequently described as excellent and convenient.
Room Quality
9.29
Rooms were spacious, clean, and comfortable with great views.
Amenities
8.82
Good amenities were offered, although some improvements in dining access were mentioned.
Value for Money
8.28
The price aligns with the reputation, though some felt it should be better for the rate.
Food and Beverage
8.33
The food quality was appreciated, but some service delays were noted.
Overall Experience
9.3
Overall, guests had a positive experience with very few negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:56

Property Description

Luxurious Amenities
Indulge in the 24-hour health club, indoor pool, and complimentary breakfast. Relax with room service or mingle at the daily reception.

Fine Dining and Bars
Savor exquisite meals at Wilfrid's restaurant and grab drinks at the trendy bar/lounge. Don't miss out on the diverse culinary offerings at your fingertips.

Prime Location
Centrally located near iconic attractions like Rideau Canal and Parliament Hill, the Fairmont Chateau Laurier Gold Experience offers convenience and luxury.

Book your stay now at Fairmont Chateau Laurier Gold Experience for an unforgettable experience in Ottawa!

Important information:

  • Pool access available from 7:30 AM to 9:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9
Based on 2250 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 9.3
T
Tanja • family_with_children • ca
10
Exquisite hotel and exceptional service! My family (with 2 kids) stayed here for 3 nights and had a wonderful time! The
2026-03-21 • via Nuitee
D
Devyn • couple • us
1
2026-03-21 • via Nuitee
J
Juan • couple • nl
10
2026-03-20 • via Nuitee
A
Andrea • extended_group • ca
7
2026-03-20 • via Nuitee
J
Juan • solo_traveller • nl
10
2026-03-20 • via Nuitee
E
Elspeth • solo_traveller • ca
5
Rooms could use some TLC And maintenance
Pros:

location , common facilities are great

Cons:

room had no wifi and usb was dead , i was moved to much nicer room , it had dead tv controller, Towel bar fell off wall and shower slider was almost broken . They need to take care of the details

2026-03-18 • via Nuitee
Q
QIAN • solo_traveller • ca
1
Pros:

服务很差，等取车一个多小时，连雪都不清

Cons:

服务上

2026-03-18 • via Nuitee
K
KONYALIOĞLU • solo_traveller • tr
10
Pros:

Hi, the hotel's location is excellent; I wouldn't recommend looking anywhere else. However, the parking fee is higher than other hotels. Paying 60 CAD for parking and still having to use an outdoor lot didn't seem very logical to me, to be honest. It is clean and the staff are very attentive. Overall, we were satisfied. I would come back again.

2026-03-17 • via Nuitee
S
Sandra • couple • br
7
hotel historico lindo, mas decoracao decadente
Pros:

localizacao excelente.
e o predio historico lindo

Cons:

decoracao decadente

2026-03-15 • via Nuitee
S
Sarah • couple • eg
8
2026-03-15 • via Nuitee
S
Shannon • family_with_children • us
10
2026-03-15 • via Nuitee
J
Jennifer HY • family_with_children • ca
9
2026-03-15 • via Nuitee
S
sandhu • family_with_children • ca
4
Not satisfying
Pros:

It was historic, clean and in a very good location

Cons:

Over priced for its services.

2026-03-14 • via Nuitee
F
Francis • couple • ca
7
Clean and Classy
Pros:

clean and classy

Cons:

While I understand the 16h00 checkout is stated from a reason…. we got our suite at 15h45 and had hurry up to get ready for out diner/event out of town.

2026-03-14 • via Nuitee
D
DR Stephen • couple • jp
7
Always wonderful to stay, missing some details that would make it works class
Pros:

Charming and classic.

Cons:

Old bathroom and lack of complimentary drinks. Photo of room did not match reality.

2026-03-14 • via Nuitee
K
Karl • solo_traveller • ca
9
2026-03-13 • via Nuitee
J
Juliet • couple • ca
10
2026-03-13 • via Nuitee
P
Parin • family_with_children • ca
10
2026-03-12 • via Nuitee
J
John • family_with_children • us
9
2026-03-11 • via Nuitee
A
Alan • family_with_children • gb
3
Pros:

Location.

Cons:

Parking 67 CAD!
Wifi chargeable.
Breakfast is extortionate so eat elsewhere.
Desk Staff need to check the booking details thoroughly before asking for payment even though we prepaid.
I wouldn't class this as 4 Star Hotel. Stayed in far better 3 star rated Hotels.

2026-03-10 • via Nuitee