Hotel Casa Zapallar

Hotels
9.1 (679 reviews)
Diego Sutil 292 , Zapallar , cl

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Business center
Heating
Garden
BBQ facilities
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Issues with cleanliness
Limited parking
Wifi issues

Categories

Cleanliness
8.35
Overall positive sentiment, but some guests noted issues with dust and maintenance.
Service
9.85
Consistently highlighted as friendly and helpful by multiple reviewers.
Location
9.35
Guests appreciated the central and convenient location.
Room Quality
8.85
Rooms mentioned as comfortable, but some had minor inconveniences.
Amenities
8.35
Variety of offered amenities noted, though some guests suggested improvements.
Value for Money
9.35
Perceived as good value considering the quality of service and location.
Food and Beverage
9.35
Breakfast and dining options received high praise from guests.
Overall Experience
9.35
Generally a very positive and memorable stay according to guest feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:59

Property Description

Outdoor Swimming Pool, Restaurant, and Garden
Enjoy a serene stay at Hotel Casa Zapallar with its refreshing outdoor pool, delightful restaurant, and picturesque garden, offering a perfect blend of relaxation and nature.

Charming Rooms with Valdivian Products
Indulge in comfort with rooms that boast stunning views of lush trees and forests. Each room features a terrace, private bathroom with premium Valdivian toiletries, and the convenience of room service.

Convenient Tour Desk and Services
Explore Zapallar with ease using the hotel's tour desk for local tips and bicycle rentals. Take advantage of laundry and ironing services for a hassle-free stay.

Experience tranquility and convenience at Hotel Casa Zapallar. Book now to unwind in the heart of nature.

Important information:

Based on local tax laws, Chilean citizens (and foreigners staying more than 59 days in Chili) must pay an additional fee of 19%.

Please note that for tax exemption foreign travelers must pay in US dollars and have to present the migration card they are given when they arrive to the country.

Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili.

This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for US$60 per person per night when using an existing bed.
    Children from 7 years old to 12 years old stay for US$90 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for US$110 per person per night when using an existing bed.
    People 8 years old and over stay for US$90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 679 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 9.35
Food and Beverage: 9.35
Overall Experience: 9.35
I
iván • solo_traveller • es
10
2026-07-04 • via Nuitee
A
ANTONIA BC • solo_traveller • cl
8
2026-07-03 • via Nuitee
M
maria • couple • cl
10
2026-07-02 • via Nuitee
A
Alcalde • couple • cl
10
Estupendo
Pros:

Él personal y servicio

Cons:

Todo bien

2026-06-29 • via Nuitee
I
Ignacio • solo_traveller • cl
10
Pros:

La atención y el lugar es precioso, todo cerca caminando, un destino que no falla

2026-06-27 • via Nuitee
J
Jaime Ignacio • couple • cl
7
2026-06-25 • via Nuitee
J
Jose • solo_traveller • cl
8
2026-06-22 • via Nuitee
F
francisco • couple • cl
10
Tranquilidad y Confort
Pros:

Muy lindo y acogedor.

Cons:

Todo excelente, ningún comentario negativo

2026-06-16 • via Nuitee
B
Blanca • couple • cl
10
2026-06-13 • via Nuitee
J
JENNY • couple • cl
9
2026-06-13 • via Nuitee
M
mauricio • couple • cl
10
Todo impecable….
Pros:

Cena

Cons:

Nada.

2026-06-08 • via Nuitee
M
maria elizabeth • couple • cl
9
Pros:

El personal muy atento

Cons:

Que no tiene vista al mar y poco estacionamiento

2026-06-04 • via Nuitee
I
ivan • couple • cl
9
Tranquilidad
Pros:

Diseño y decoracion

2026-06-02 • via Nuitee
S
Sandra • couple • cl
8
Acogedor grato trato y buen chef
Pros:

La comodidad de los cuartos y baños

Cons:

Fallas desde el 2 día con wifi y canales de cable y que los desayunos cambiaron de cantidad ya el último día no había jugo dulces se sentía como que era lo que quedaba en despensa

2026-05-26 • via Nuitee
J
Joachim • couple • at
10
2026-05-26 • via Nuitee
D
Daniela • couple • cl
10
Escapada perfecta
Pros:

Que era muy acogedor, el
Personal súper amable, siempre estuvo súper temperado a pesar del clima y el desayuno increíble

Cons:

Falta un basurero en la habitación

2026-05-25 • via Nuitee
G
guillermo • couple • cl
10
Excelente fin semana
Pros:

El lugar y la atención excelentes

Cons:

Poco estacionamiento

2026-05-19 • via Nuitee
P
Patricio Javier • couple • cl
10
Pros:

Muy buen lugar y acogedor

2026-05-10 • via Nuitee
I
Ivo • couple • cl
8
Buen fin de semana
Pros:

Ubicación

Cons:

Todo bien

2026-05-08 • via Nuitee
P
paula • couple • cl
8
Muy agradable y preocupación por los pasajeros
Pros:

Es un hotel pequeño y familiar. Muy agradable, excelente desayuno y comida.

Cons:

Poco estacionamiento y mucha escalera

2026-05-08 • via Nuitee