Hotel Casa Zapallar

Hotels
9.1 (623 reviews)
Diego Sutil 292 , Zapallar , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Issues with cleanliness
Limited parking
Wifi issues

Categories

Cleanliness
8.35
Overall positive sentiment, but some guests noted issues with dust and maintenance.
Service
9.85
Consistently highlighted as friendly and helpful by multiple reviewers.
Location
9.35
Guests appreciated the central and convenient location.
Room Quality
8.85
Rooms mentioned as comfortable, but some had minor inconveniences.
Amenities
8.35
Variety of offered amenities noted, though some guests suggested improvements.
Value for Money
9.35
Perceived as good value considering the quality of service and location.
Food and Beverage
9.35
Breakfast and dining options received high praise from guests.
Overall Experience
9.35
Generally a very positive and memorable stay according to guest feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:59

Property Description

Outdoor Swimming Pool, Restaurant, and Garden
Enjoy a serene stay at Hotel Casa Zapallar with its refreshing outdoor pool, delightful restaurant, and picturesque garden, offering a perfect blend of relaxation and nature.

Charming Rooms with Valdivian Products
Indulge in comfort with rooms that boast stunning views of lush trees and forests. Each room features a terrace, private bathroom with premium Valdivian toiletries, and the convenience of room service.

Convenient Tour Desk and Services
Explore Zapallar with ease using the hotel's tour desk for local tips and bicycle rentals. Take advantage of laundry and ironing services for a hassle-free stay.

Experience tranquility and convenience at Hotel Casa Zapallar. Book now to unwind in the heart of nature.

Important information:

Based on local tax laws, Chilean citizens (and foreigners staying more than 59 days in Chili) must pay an additional fee of 19%.

Please note that for tax exemption foreign travelers must pay in US dollars and have to present the migration card they are given when they arrive to the country.

Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili.

This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for US$60 per person per night when using an existing bed.
    Children from 7 years old to 12 years old stay for US$90 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for US$110 per person per night when using an existing bed.
    People 8 years old and over stay for US$90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 623 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 9.35
Food and Beverage: 9.35
Overall Experience: 9.35
O
Oswaldo • couple • cl
9
Una sorpresa muy agradable, algo costosa
Pros:

La verdad es que el alojamiento es extraordinario, el personal muy amable y la habitación era confortable con baño amplio

Cons:

Solo tiene dos puestos para estacionar el auto, obviamente toca estacionar en la calle, aunque es un sitio seguro

2026-03-14 • via Nuitee
D
Dr. Otto • couple • de
9
2026-03-12 • via Nuitee
I
Ignacio • couple • cl
10
Pros:

La atención y la limpieza por sobre todo destaca, ni hablar de lo espectacular que es el lugar un 10 sin ninguna duda lo recomiendo y volvería

2026-03-12 • via Nuitee
Y
Yuri • couple • cl
10
Excelente ubicación
Pros:

Atención del personal, ubicación e instalaciones.

Cons:

Piscina pequeña

2026-03-11 • via Nuitee
L
Luis • couple • cl
8
Hotel acogedor
Pros:

La cena en el restaurante

Cons:

Colchon muy blando; sensacion de gastado por los años

2026-03-10 • via Nuitee
X
Ximena • couple • cl
10
excelente estadía
Pros:

todo lindo, la cama exquisita, el desayuno muy bueno

Cons:

que no tenga estacionamiento

2026-03-09 • via Nuitee
M
maria soledad • family_with_children • cl
6
.
Pros:

cama comoda

Cons:

el baño de.la.habitacion tenia mal.olor como alcantarillado.

2026-03-03 • via Nuitee
J
Javier • family_with_children • cl
10
Very good weekend. Place is beauty, staff very nice.
Pros:

Very good breakfast!!!

2026-03-02 • via Nuitee
M
Marcos • couple • cl
10
2026-02-26 • via Nuitee
S
Sebastian • family_with_children • cl
9
2026-02-23 • via Nuitee
J
JUAN DIEGO • couple • cl
9
2026-02-22 • via Nuitee
I
Ignacio • couple • cl
10
Pros:

La atencion de la recepcionista de la tarde. Catalina creemos que se llamaba. La comodidad de la cama. La ubicación de la casa.

Cons:

Faltan enchufes en la habitacion.

2026-02-13 • via Nuitee
I
ian • couple • ie
8
very good hotel, poor location
Pros:

very nice hotel. great staff. great breakfast

Cons:

far from the beach, about 1km. breakfast not served till 9am which i think is just too late.

2026-02-11 • via Nuitee
J
juan carlos • couple • cl
9
Pros:

Lo amplia y cómoda la pieza.

Cons:

El espacio es muy reducido donde están los alimentos del desayuno, además el café había una persona a cargo que te limitaba un poco consumir el café.

2026-02-09 • via Nuitee
O
olivaes • couple • ar
10
Pros:

Desayuno

Cons:

Nada

2026-02-08 • via Nuitee
J
Juan Carlos • extended_group • cl
10
2026-01-31 • via Nuitee
H
hye jin • extended_group • ar
3
Cons:

Los muebles y alfombras eran muy viejos que tenían olor a hongo y la humedad.
No había ventilación en la habitación qué quedaba la humedad en el dormitorio.

2026-01-29 • via Nuitee
B
Bulnes • couple • cl
9
2026-01-25 • via Nuitee
I
Ignacio • couple • ar
10
2026-01-23 • via Nuitee
M
Magdalena • couple • pl
9
Bardzo przyjazny pobyt 😆🙏♥️😀
Pros:

Czysty hotel. Personel bardzo miły i pomocny😘 wszystko ładnie urządzone, a w pokojach są ogromne łóżka i darmowy netflix 😍 w przeciwieństwie do sąsiadujących hoteli przez ściany w pokojach nie słychać sąsiadów.

Cons:

Basen jak dla mrówek. Nie zmieszczą się w nim nawet 3 osoby…🤯🤦‍♀️

2026-01-22 • via Nuitee