Hampton Inn & Suites Charlotte/Pineville

Hotels
•
Hampton Inn
8 (343 reviews)
401 Towne Centre Boulevard , Charlotte , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Room outdated
Insects and noise complaints

Categories

Cleanliness
6.5
Several complaints about mold, dirty carpets, and stained linens.
Service
8.5
The staff were friendly and tried to be accommodating.
Location
9
Great location close to Pineview Hospital and other amenities.
Room Quality
7
Rooms were noted as outdated, with various issues like lack of closets and poor lighting.
Amenities
8
Some amenities like breakfast were good, but pool was closed.
Value for Money
8.5
Fair pricing given location, but expectations were not fully met.
Food and Beverage
8
Good breakfast but coffee was poorly rated.
Overall Experience
8.5
Overall, a decent experience but with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:35

Property Description

Convenient Location
Situated in Pineville, North Carolina, just 6.5 miles from Knights Stadium, our hotel offers easy access to exciting local attractions like the Charlotte Knights baseball games.

Relaxing Amenities
Unwind in our outdoor pool, stay active in the gym, and stay connected with complimentary Wi-Fi during your stay at Hampton Inn & Suites Charlotte/Pineville. Enjoy in-room entertainment with cable TV and make use of tea and coffee facilities for your comfort.

Exceptional Services
Benefit from our business center, laundry facilities, and 24-hour front desk services. Join us for our evening reception on select nights and explore nearby attractions such as Paramount’s Carowinds Theme Park and Carolina Place Mall. Book your stay with us today for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 43.29
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 343 reviews
Cleanliness: 6.5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.5
B
Ben • solo_traveller • us
6
Average stay the room was a little outdated had some issues but the bed was comfy !
Pros:

Good location bed was comfortable!

Cons:

The window in my room was cracked open and would not shut

2026-01-29 • via Nuitee
R
ROBERT • couple • us
8
Comfortable and convenient and welcoming for our stay.
Pros:

Was not what it used to be, but good.

Cons:

Nothing I didn't like.

2026-01-19 • via Nuitee
V
VICTOR • couple • us
10
2026-01-10 • via Nuitee
D
Dreama • extended_group • us
9
2026-01-10 • via Nuitee
P
Pettaway • couple • us
7
Pros:

I got the suite for added room as we were visiting our grandkids. The staff was friendly and had a peaceful quiet atmosphere.

Cons:

The light outside our window was so bright shining in the room and the curtains wouldn't reach to stay close to block the light out.

2026-01-08 • via Nuitee
E
Eloisa • couple • us
5
2026-01-08 • via Nuitee
S
Stephanie • couple • us
10
Pros:

Excellent customer service. The front desk staff is friendly and helpful. The rooms are very clean.

Cons:

N/A

2026-01-05 • via Nuitee
S
Sydney • extended_group • us
1
2026-01-01 • via Nuitee
M
Melissa • couple • us
4
Decepcionante
Pros:

Me gustó la locación, el hotel luce bien en su parte exterior.

Cons:

No me gustaron varias cosas:

1. Mi habitación estaba cerca del lobby y era DEMASIADO ruidoso. Había personas hablando hasta altas horas de la noche. Tuvimos que escuchar todo y era difícil dormir.

2. Las cortinas tenían manchas de humedad, las lámparas también. Las sábana tenía algunas manchas verdes.

3. La persona en el Front desk no era muy diligente. Escuché a una persona preguntarle sobre algún lugar para comer cerca del hotel y ella le
Dijo sin rodeos: Google it!!

4 teníamos insectos adentro de la habitación!

2025-12-09 • via Nuitee
K
Kimberly • solo_traveller • us
9
2025-12-04 • via Nuitee
R
René • couple • nl
8
Prima plek
Pros:

Centraal gelegen

Cons:

Zwembad was gesloten

2025-11-19 • via Nuitee
R
Robert • solo_traveller • us
6
Cons:

The decaf was less than room temperature at 7:30 AM.

2025-11-15 • via Nuitee
K
Kaylyn • family_with_children • us
8
My stay was overall, was pleasant. I wish it was renovated because I would rate it higher.
Pros:

I loved how clean it was! And the staff were super friendly and nice, particularly the lady who was working the kitchen area for breakfast.

Cons:

It needs to be renovated, definitely a little outdated. The room we were in needed more lighting. The toilet kept getting clogged. It needs more closet and room space. The cables need to be tightened because the cords fall out too easily.

2025-11-11 • via Nuitee
A
alexander • couple • ve
10
2025-11-10 • via Nuitee
C
Charles • couple • us
2
Hotels needs a remodel
Pros:

Location to Pineview Hospital was great.

Cons:

Mold on popcorn ceilings. Carpet extremely dirty. Overall, hotel needs a facelift. Everything looks old. Lamps in bedroom were rusty. Drapes dusty.

2025-11-05 • via Nuitee
J
Jeffery • family_with_children • us
10
Enjoyed my stay
Pros:

Super friendly staff and a comfortable bed, highly recommended!

2025-11-03 • via Nuitee
W
Warren • family_with_children • us
10
Comfortable
Pros:

Everything was smooth and the staff did an amazing job making us feel welcome.

2025-10-30 • via Nuitee
T
tamug2025 • Business
2
Disappointed in Hilton
Pros:

The hotel is very dirty. It has an odor in the hallway and room. I have stayed at many Hampton Inns and Hilton hotels and this is the worst. The front desk staff was so very kind and helpful, but this hotel needs an entire overhaul. There was an eyelash on the side table. Garbage still in the basket under the sink. The couch was dirty and run down. I had initially booked 3 nights but changed it to one. I could have stayed three nights.

2025-10-25 • via Tripadvisor
M
Melissa • couple • us
8
An awesome stay for the weekend and awesome staff.
Pros:

The hotel was beautiful and was clean.

Cons:

The elevator needs to be cleaned daily and the chairs in the room need to be cleaned or thrown out.

2025-10-20 • via Nuitee
C
Carolyn
10
Pros:

Nice clean room, friendly front desk

2025-10-12 • via Nuitee