Hotel Dom Rafael Business

Hotels
8.4 (2195 reviews)
Avenida Nossa Senhora das Dores 903 , Santa Maria , br

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Excellent service
Good breakfast
Convenient location
Comfortable atmosphere
Cons:
WiFi issues
Noise insulation concerns
Room comfort deficiencies

Categories

Cleanliness
7.98
Mixed sentiments regarding cleanliness; some reviews appreciated the cleanliness while others reported odor issues.
Service
8.95
Positive mentions of attentive and friendly staff.
Location
8.99
Highly rated for good location near amenities.
Room Quality
7.44
Some reviews pointed out issues with room comfort, specifically regarding mattress quality.
Amenities
8.47
Overall good amenities but some reviews pointed out missing items.
Value for Money
7.93
General agreement on reasonable value, though some felt quality did not meet price.
Food and Beverage
8.98
Most reviews praised the breakfast offerings.
Overall Experience
8.45
General positive sentiments with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:06

Property Description

Welcome to Hotel Dom Rafael Business!

Garden Oasis: Enjoy the serene garden at our property, perfect for a relaxing stroll or a peaceful moment.

Convenience at Your Fingertips: Benefit from free WiFi, room service, and a 24-hour front desk for all your needs during your stay.

Delightful Dining: Indulge in delicious Italian cuisine at our on-site restaurant, and rest easy with free private parking available.

Ready to experience comfort and convenience at Hotel Dom Rafael Business? Book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 2195 reviews
Cleanliness: 7.98
Service: 8.95
Location: 8.99
Room Quality: 7.44
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 8.98
Overall Experience: 8.45
F
Fabio Angelo extended_group br
10
2026-05-10 via Nuitee
L
Luís Christiano solo_traveller br
9
2026-05-09 via Nuitee
C
Citolin Fernandes solo_traveller br
10
2026-05-09 via Nuitee
C
Cezar solo_traveller br
10
muito boa
Pros:

Café da manha muito bom!
Limpeza impecavel

2026-05-06 via Nuitee
C
Claudiomiro solo_traveller br
10
2026-05-06 via Nuitee
M
Mauricio Martin solo_traveller uy
10
Pros:

Muy cómodo las habitaciones

2026-05-05 via Nuitee
A
Andrezza solo_traveller br
8
2026-05-05 via Nuitee
F
Feijoo solo_traveller uy
8
Pros:

Fuimos en familia y pasamos hermosos y súper atendidos. El desayuno muy rico

2026-05-04 via Nuitee
M
Marco solo_traveller br
7
2026-05-04 via Nuitee
N
Ney solo_traveller br
10
2026-05-04 via Nuitee
C
Camilla extended_group br
10
2026-05-04 via Nuitee
A
Amanda family_with_children br
1
Serviço pessimo, descontos indevidos no cartão!!!
Cons:

Simplesmente após eu sair de lá, que eu já estava até em outra cidade, seguiram descontando no meu cartão. Questionei através do chat do booking e disseram que foram consumos extras, sendo que o consumo dos dois quadros foi pago na recepção no checkout!!!!! Ainda ficaram de mandar um extrato e não mandaram!!

2026-05-03 via Nuitee
G
Grudzinski solo_traveller br
9
2026-05-03 via Nuitee
F
Fernando couple py
10
Pros:

Habitación limpia, cama cómoda, muy buena atención y el desayuno completo.

2026-05-03 via Nuitee
F
Fernando couple py
10
Pros:

Hotel muy cómodo, que tiene una historia muy interesante, ya que era una casa de retiro de los sacerdotes Palotinos en Santa María. Desayuno bien completo y muy buena atención.

2026-05-03 via Nuitee
A
Ana Lia solo_traveller uy
8
Buena experiencia
Pros:

El entorno maravilloso

Cons:

Las dimensiones del baño de la habitacion

2026-05-02 via Nuitee
H
Higor solo_traveller br
10
2026-05-02 via Nuitee
C
Claudio solo_traveller br
10
Pros:

Atendimento, instalações e restaurante

Cons:

Pagar pelo estacionamento

2026-05-01 via Nuitee
C
Clarissa family_with_children br
8
Hotel confortável e organizado
Pros:

Hotel amplo, arejado, limpo. Instalações reformadas e ambiente organizado.
Café maravilhoso, funcionários muito gentis.

Cons:

Infelizmente tinha um grilo no meu quarto e não consegui dormir quase nada.😅

2026-04-30 via Nuitee
C
claudio solo_traveller ar
9
2026-04-30 via Nuitee