Steigenberger Hotel Hamburg

Hotels
•
Steigenberger Hotels & Resorts
8.7 (6995 reviews)
Heiligengeistbrücke 4 , Hamburg , de
+49 40 368060

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Breakfast
Central Location
Cons:
Cleanliness Issues
Limited Amenities
Misleading Minibar Information

Categories

Cleanliness
7.76
Issues reported with dust and cleanliness in the room, which affected the stay.
Service
9.73
Staff described as super friendly and attentive, contributing positively to the experience.
Location
9.27
Repeated mentions of the excellent and central location contributing to convenience.
Room Quality
8.22
General satisfaction with room size and comfort; however, issues with cleanliness noted.
Amenities
8.25
Lack of certain amenities like bathrobes and proper minibar setup.
Value for Money
8.21
Expected higher quality for the price, which aligns with a 5-star standard.
Food and Beverage
9.26
Breakfast was highly praised, with a diverse and rich selection.
Overall Experience
8.93
General positive sentiment; guests feel well looked after despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:13

Property Description

Luxurious Accommodation
Experience the epitome of luxury at the 5-star Steigenberger Hotel Hamburg. Wake up to scenic views of the city or canal from your air-conditioned room, complete with modern amenities and a spacious bathroom.

Culinary Delights
Indulge your taste buds at Restaurant Saal, offering a delightful array of tempting meals amidst a genuine Hamburg atmosphere. Whether it's a hearty breakfast or a romantic dinner, savor every bite during your stay.

Prime Location
Located in Hamburg’s vibrant Fleetinsel area, our hotel is just a stone's throw away from Lake Alster, St. Michel Church, and Hamburg Harbour. Immerse yourself in the city's rich culture and explore key attractions within walking distance.

Book your stay now and elevate your Hamburg experience at Steigenberger Hotel Hamburg!

Important information:

This property might host on-site functions, so noise may be audible in some rooms.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Location

Guest Reviews

8.7
Based on 6995 reviews
Cleanliness: 7.76
Service: 9.73
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 9.26
Overall Experience: 8.93
H
hulya • couple • tr
8
Bir otelden istediğimiz hertürlü olanağa sahip bir konaklamaydı, yine geleceğiz.
Pros:

Tesisin konumu, kahvaltısı, çalışanları herşeyiyle mükemmeldi

2026-09-12 • via Nuitee
G
Gottfried • couple • at
10
Excellence
Pros:

Sehr gutes Frühstück, nettes Personal, Zimmer top.

2026-09-12 • via Nuitee
M
Marco • couple • mx
10
2026-09-12 • via Nuitee
S
Sermetzakis • couple • gr
10
2026-09-12 • via Nuitee
M
Magdalena • couple • ar
10
2026-09-11 • via Nuitee
S
Samir • solo_traveller • br
9
I recomend this Hotel!
Pros:

Location, Breakfast ans Facilities

Cons:

At the third day there was no sauna and no advice for it.

2026-09-11 • via Nuitee
I
ines • couple • at
9
Pros:

Sehr schönes Hotel, sehr gutes Frühstück und perfekte Lage

Cons:

Die Betten waren schon etwas durchgelegen

2026-09-11 • via Nuitee
J
Jürgen • couple • de
10
Pros:

Das Personal war sehr freundlich, die Ausstattung und auch das Frühstück waren sehr gut. Ebenso war die Lage hervorragend, man konnte alle zentralen Ziele schnell erreichen.

Cons:

Die Kosten für die Tiefgarage waren schon mit 38 € pro Tag sehr hoch.

2026-09-11 • via Nuitee
E
Eric • couple • fr
10
2026-09-11 • via Nuitee
B
Bjørn • solo_traveller • no
2
Expensive stay in the center of Hamburg
Pros:

Location

Cons:

I was charged twice the expected price. Overall stay and breakfast. Breakfast should have been €35, I was charged €70.

2026-09-11 • via Nuitee
D
Daniel • couple • de
9
2026-09-11 • via Nuitee
A
Astrid • couple • de
7
Gutes City Hotel
Pros:

Gute Lage in der City, sehr freundliche hilfsbereite Mitarbeiter

Cons:

Klimaanlage war nicht wirklich individuell einstellbar, man bemerkte keinen Unterschied zu den angeblich 3 Grad weniger die man auf dem Zimmer-Display einstellen konnte
Matratzenschoner war nicht sauber, wurde aber umgehend und anstandslos gewechselt

2026-09-11 • via Nuitee
S
Sabine • couple • ch
8
Pros:

Frühstück und Bedienung sehr aufmerksam

Cons:

Das Zimmer wurde ein Mal nicht gemacht und das andere Mal erst um 15:00

2026-09-10 • via Nuitee
V
Vincent • solo_traveller • fr
10
2026-09-10 • via Nuitee
Ömer • family_with_children • tr
9
Hamburg gezisi için mükemmel konaklama
Pros:

Konumu
Personel
Temizlik

Cons:

Kahvaltı

2026-09-09 • via Nuitee
M
Mart-Jack Schneider • couple • ch
9
Mitten in der City ein wunderbares Hotel
Pros:

Sehr schönes Zimmer direkt in der Altstadt. Das Frühstückbuffet lies keine Wünsche offen.

2026-09-09 • via Nuitee
M
Maryam • family_with_children • ae
9
Cons:

The air conditioner, the room was too warm and felt too hot during sleeping.

2026-09-09 • via Nuitee
G
gregorio • family_with_children • cl
10
Volvería de todas maneras
Pros:

La ubicación no puede ser mejor, caminando al puerto, al centro, al lago, todo a 10 minutos. El desayuno muy bueno y las habitaciones amplias e impecables

2026-09-09 • via Nuitee
N
Nazlı Müge • couple • tr
10
2026-09-09 • via Nuitee
A
Angelika • couple • de
9
2026-09-08 • via Nuitee