Steigenberger Hotel Hamburg

Hotels
•
Steigenberger Hotels & Resorts
8.7 (6605 reviews)
Heiligengeistbrücke 4 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Breakfast
Central Location
Cons:
Cleanliness Issues
Limited Amenities
Misleading Minibar Information

Categories

Cleanliness
7.76
Issues reported with dust and cleanliness in the room, which affected the stay.
Service
9.73
Staff described as super friendly and attentive, contributing positively to the experience.
Location
9.27
Repeated mentions of the excellent and central location contributing to convenience.
Room Quality
8.22
General satisfaction with room size and comfort; however, issues with cleanliness noted.
Amenities
8.25
Lack of certain amenities like bathrobes and proper minibar setup.
Value for Money
8.21
Expected higher quality for the price, which aligns with a 5-star standard.
Food and Beverage
9.26
Breakfast was highly praised, with a diverse and rich selection.
Overall Experience
8.93
General positive sentiment; guests feel well looked after despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:13

Property Description

Luxurious Accommodation
Experience the epitome of luxury at the 5-star Steigenberger Hotel Hamburg. Wake up to scenic views of the city or canal from your air-conditioned room, complete with modern amenities and a spacious bathroom.

Culinary Delights
Indulge your taste buds at Restaurant Saal, offering a delightful array of tempting meals amidst a genuine Hamburg atmosphere. Whether it's a hearty breakfast or a romantic dinner, savor every bite during your stay.

Prime Location
Located in Hamburg’s vibrant Fleetinsel area, our hotel is just a stone's throw away from Lake Alster, St. Michel Church, and Hamburg Harbour. Immerse yourself in the city's rich culture and explore key attractions within walking distance.

Book your stay now and elevate your Hamburg experience at Steigenberger Hotel Hamburg!

Important information:

This property might host on-site functions, so noise may be audible in some rooms.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 45 per person per night when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 16 years old stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 36 per day.

Location

Guest Reviews

8.7
Based on 6605 reviews
Cleanliness: 7.76
Service: 9.73
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 9.26
Overall Experience: 8.93
J
Jeff • couple • lu
9
2026-06-27 • via Nuitee
P
Peter-Andreas • couple • de
8
2026-06-27 • via Nuitee
M
Marc • couple • ch
9
Pros:

Frühstück aussergewöhnlich gut
Badezimmer mit viel Platz
Sehr angenehm

Cons:

---

2026-06-27 • via Nuitee
A
Andrea • extended_group • de
1
Never ever ! Keinesfalls mit Steigenbergerstatus vergleichbar. Nur die Preise...
Cons:

Keine Klimanlage. Frühstück gebucht, doch Rezeption behauptet nachhaltig, dass das nicht stimme...

2026-06-27 • via Nuitee
J
Jerri • couple • us
10
Very comfortable hotel in a great location
Pros:

The location was perfect. We were able to easily walk to various attractions and enjoyed the plaza right outside for dinner at Fleethof. I'm not sure if our room was upgraded or standard (we paid extra for early check-in) but we had a large room with a chaise lounge, frig & coffee maker/kettle overlooking the plaza. We could open the window and enjoy the fresh air and the church bells ringing. Lovely!

2026-06-26 • via Nuitee
M
Mercedes • couple • de
8
2026-06-26 • via Nuitee
P
Pelin • family_with_children • tr
9
2026-06-26 • via Nuitee
C
Cheryl • couple • lu
9
2026-06-26 • via Nuitee
T
Tim • couple • de
7
Pros:

Tiefgarage, Frühstück

Cons:

Die Hotelbar hatte geschlossen

2026-06-26 • via Nuitee
L
Lars • couple • se
9
2026-06-26 • via Nuitee
G
Gaby • couple • ch
7
Pros:

die Lage des Hotel war super.
die Zimmergrösse auch
die gratis Wasserflasche

Cons:

Zimmer:
fast zu wenig Platz im Schrank für die Kleider zu verstauen.
Bad:
das Bad hat etwas gestunken. beim Abfluss kam ein Schimmel-Gestank raus.

2026-06-25 • via Nuitee
L
Lenni • solo_traveller • fi
8
2026-06-25 • via Nuitee
I
Ines • solo_traveller • de
10
Pros:

Alles war perfekt. Vielen Dank

2026-06-25 • via Nuitee
O
Olivier • solo_traveller • fr
10
Pros:

Très belle décoration moderne et inventive
Personnel agréable, petit déjeuner parfait

Cons:

Trop peu de indications en anglais, il vaut mieux être germanophone dans cet hôtel! (Quand la ligue hanseatique nous tient...)

2026-06-25 • via Nuitee
J
Jeanette • solo_traveller • de
6
2026-06-24 • via Nuitee
H
Hauke Heinrich • couple • de
10
Tolles Wochenende in Hamburg mit Hund😊
Pros:

Top Lage, sehr nettes und aufmerksames Personal, sehr große Zimmer.

2026-06-24 • via Nuitee
W
Wieslaw • solo_traveller • pl
8
Załoga hotelowa fantastyczna
Pros:

Alles.

2026-06-24 • via Nuitee
B
Bühler • couple • ch
8
Angenehmer und entspannter Aufenthalt während klimatisch hitzigen und schweisstreibenden Tagen!
Pros:

Lage, gute Erreichbarkeit, Angebot

2026-06-23 • via Nuitee
B
Beat • solo_traveller • ch
9
2026-06-23 • via Nuitee
F
Frank • couple • de
10
2026-06-23 • via Nuitee