Comfort Inn Rockford near Casino District

Hotels
•
Comfort
7.2 (369 reviews)
7392 Argus Drive , Rockford , US
+1 815-398-7061

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good/central location
Comfortable beds for some guests
Good value for the price
Fast/easy check-in and several friendly staff
Breakfast often hot and acceptable
Microwave and mini fridge available
Cons:
Frequent cleanliness issues (dirty bathrooms, carpets, stained sheets, mold)
Pool maintenance problems (mold, broken heater, missing tiles)
No in-room Wi‑Fi (lobby only) and other amenity shortfalls
Occasional rude staff or administrative issues (receipt refusal, misrepresentation)
Noise and cigarette/room odors reported
Elevator reliability/safety concern (stuck briefly)

Categories

Cleanliness
4
Repeated negative comments: filthy carpet and showers, dirty bathrooms, stained sheets, visible mold in rooms and pool; cleanliness is a clear weakness.
Service
8.5
Mixed but generally positive: several guests praised fast check-in, friendly and helpful staff (including manager response to cigarette smell), though there are isolated reports of poor attitudes and a clerk refusing a receipt.
Location
9.5
Consistently praised: convenient location close to amenities, accessible to eateries and many nearby points of interest.
Room Quality
7.5
Mixed room attributes: some comfortable beds and functional appliances (microwave, mini fridge), but issues include squeaky beds, stained sheets, thermostat problems and occasional mold/odor.
Amenities
5.5
Several amenity problems reported: pool with mold and missing tiles, broken pool heater, no in-room Wi‑Fi (lobby only), no hot tub, elevator reliability issues and bolted toiletries; basic amenities present but poorly maintained.
Value for Money
9
Frequently noted as good value/cheap motel: guests often say it was appropriate for the price and a reasonable choice for budget stays.
Food and Beverage
7
Breakfast often described as good and hot (coffee noted), but there are comments about sparse offerings and some overcooked eggs; overall adequate but not exceptional.
Overall Experience
6.6
Mixed overall: good location, value and helpful staff uplift the stay, but persistent cleanliness and amenity issues (mold, odors, maintenance) notably reduce overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Convenient Location and Nearby Attractions
The Comfort Inn hotel is ideally situated near major attractions like CherryVale Mall and Rock Cut State Park, providing easy access to a variety of entertainment options.

Complimentary Breakfast and Indoor Pool
Guests can start their day with a delicious hot breakfast and relax in the indoor heated pool, adding an extra touch of comfort to their stay.

Business-Friendly Amenities
For business travelers, the hotel offers free high-speed internet, a business center, and fax services, ensuring a productive and convenient stay.

Book your stay at the Comfort Inn hotel today for a perfect blend of convenience, comfort, and excellent amenities.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 369 reviews
Cleanliness: 4
Service: 8.5
Location: 9.5
Room Quality: 7.5
Amenities: 5.5
Value for Money: 9
Food and Beverage: 7
Overall Experience: 6.6
P
Paul • family_with_children • us
8
Pros:

Clean, quiet. Comfortable.

Cons:

Pool closed at 9. Hi

2026-11-07 • via Nuitee
C
Carol • family_with_children • us
3
Not impressed.
Pros:

Clean sheets
Comfortable bed

Cons:

Carpet filthy, Shower filthy, ADA room: shower chair rubber feet falling apart. I wore crocs in the shower, and shoes on.

2026-10-28 • via Nuitee
E
Elizabeth • family_with_children • us
8
Pros:

Location and clean

Cons:

Nothing

2026-10-27 • via Nuitee
M
Mandiee • family_with_children • us
8
N/a
Pros:

N/a

Cons:

N/a

2026-10-12 • via Nuitee
N
Nash • family_with_children • us
5
It's a cheap motel to stay at and that's what it is a cheap motel that's what you get
Pros:

The size of room

Cons:

The service the cleanliness the attitudes

2026-09-18 • via Nuitee
M
Michael • couple • us
10
2026-09-07 • via Nuitee
R
Ronald • couple • us
6
2026-09-05 • via Nuitee
B
Bradburn • solo_traveller • us
5
Pros:

Fast check in. Breakfast was good

Cons:

No wifi in the room was told wifi was only in the lobby, bathroom was dirty. The whole place wasnt all clean for that matter. Had to share toiletries after ad said they were free, they were bolted to the bathroom walls. The owners misrepresented themselves. I stayed for 2 days and when I was checking out, I asked for a receipt and the clerk said no. Will not stay here again

2026-08-27 • via Nuitee
S
Sharon • family_with_children • us
4
2026-08-22 • via Nuitee
K
Karina • family_with_children • us
8
2026-08-07 • via Nuitee
D
Douglas • family_with_children • us
2
2026-07-24 • via Nuitee
C
Claudia • family_with_children • us
10
Muy buen lugar para descansar.
Pros:

La atención del personal y la ubicación

Cons:

Sin comentarios

2026-07-23 • via Nuitee
D
Dorothy • solo_traveller • us
1
Pros:

Okay

Cons:

The workers could be a little nicer

2026-07-22 • via Nuitee
R
Rev. Anthony Grier • solo_traveller • us
1
Pros:

Accessible to eatery

Cons:

Room had mold in it beds were uncomfortable thermostat was not working

2026-07-20 • via Nuitee
C
Clare • family_with_children • us
8
Great but don’t recommend using the elevator We did get stuck in between floors for about 5 minutes.
Pros:

It was half way between both of our visits We arrived very early 645am with check in much later at 3pm. We spoke to a gentleman who advised we would have to speak to a manager after 8am and the young lady was very kind. She advised the cleaning staff would be in and we could check back at 10am and she was able to get us a room for which we are very thankful

Cons:

No complaints. We came back one evening after being out for the day and our room smelled of cigarette smoke. We advised the staff as I did not want to be charged a fee. The gentleman whom we assumed was the manager came right away and went to the neighboring rooms to find out where the smell was from. We had no further issues.

2026-07-17 • via Nuitee
K
Kimberly • couple • us
5
Pros:

It was near a lot of things that we needed to go to

Cons:

It didn’t have a very good smell in it. The smell in the room was awful. The noise was awful on the third floor kids running screaming couldn’t get any rest anymore.

2026-07-16 • via Nuitee
A
Andrea • family_with_children • us
7
It had the things we needed. It was a good value for the price.
Pros:

The room was nice. The breakfast was good.

Cons:

The bed was really squeaky and the sheets were kind of stained.

2026-07-14 • via Nuitee
K
Kyndal • family_with_children • us
1
2026-07-13 • via Nuitee
C
Christopher • couple • us
8
Over all the place was comfortable
Pros:

Breakfast was good food was tasty and hot coffee was good

Cons:

The pool heater was broken

2026-07-13 • via Nuitee
M
Martin • solo_traveller • us
8
2026-07-11 • via Nuitee