Days Inn by Wyndham San Jose Convention Center

Hotels
Days Inn
4.2 (263 reviews)
4170 Monterey Road , San Jose , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Accommodating service
Cons:
Dirty rooms
Misleading advertisement

Categories

Cleanliness
2.16
Multiple mentions of dirty rooms and towels, lack of cleanliness.
Service
8.13
The staff was described as helpful and accommodating.
Location
4.17
The area described as a little rough, but service compensates.
Room Quality
4.12
Room issues noted, such as smells and poor maintenance.
Amenities
3.15
Lack of advertised amenities like breakfast and a functioning pool.
Value for Money
3.11
Overall disappointing experience suggests poor value.
Food and Beverage
2.16
No breakfast provided despite being advertised.
Overall Experience
6.63
Experience highlighted by helpful staff but marred by cleanliness and facility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:55

Property Description

Outdoor Pool with Hot Tub

Enjoy a refreshing dip in our outdoor pool or relax in the hot tub after a long day of exploring California.

Convenient Location

Just 8 km from downtown San Jose, our hotel provides easy access to the city's attractions while offering a peaceful retreat.

Complimentary Amenities

Stay connected with free WiFi, catch up on your favorite shows with cable TV including Showtime, and start your day right with our daily breakfast.

Experience comfort and convenience at Days Inn by Wyndham San Jose Convention Center. Book your stay now to make the most of your visit to San Jose!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

4.2
Based on 263 reviews
Cleanliness: 2.16
Service: 8.13
Location: 4.17
Room Quality: 4.12
Amenities: 3.15
Value for Money: 3.11
Food and Beverage: 2.16
Overall Experience: 6.63
S
saulalvarez80 Solo travel Stockton, California
8
Unreasonable hospitality
Pros:

I come here often and the gentleman is always friendly, attentive and efficient!

2026-07-18 via Tripadvisor
E
Enedina family_with_children us
9
2026-07-13 via Nuitee
O
Oleg couple us
3
Don't let them lie that they have breakfast and a whirlpool bath!
Pros:

All right!

Cons:

Hello,

I stayed in the room on June 16–17, but the condition of the room was significantly below the standard advertised on Booking.com.

The room was very dirty, the walls were damaged and worn, the laminate flooring was swollen and damaged, and the bed linen appeared dirty.

In addition, breakfast was listed as included, but no breakfast was actually provided.

I have photos documenting these issues.

Due to the poor condition of the room and the missing advertised amenities, I would like to request appropriate compensation and a partial refund.

2026-06-18 via Nuitee
L
Lupe family_with_children us
9
2026-06-03 via Nuitee
J
Jonathan extended_group us
1
I would never stay here or recommend anyone stay here for any reason.
Pros:

NOTHING. One of the worst hotel experiences ever.

Cons:

The room was filthy. There was a peep hole going to the outside of the room that others would be able to use to look in. The sheets had cigarette burns (non-smoking room) and looked to be dirty. Stuff was falling apart. The room was DISGUSTING. There was dirt caked on the walls and throughout the room, holes in walls/doors, mismatched paint from very poor repair work, the smoke detector was removed, the door look latch would not lock, etc. I wish I could share a video on this review because that is what was taken as evidence of how bad it was. DO NOT STAY HERE!

2026-06-01 via Nuitee
L
Louis couple us
4
Disappointed
Pros:

Management was good and accommodating

Cons:

It was old dinghy and dirty

2026-05-17 via Nuitee
A
Arnaud extended_group fr
1
2026-04-30 via Nuitee
J
Jenny family_with_children us
6
2026-04-16 via Nuitee
E
Edwards family_with_children us
1
2026-04-14 via Nuitee
C
Carlos couple us
10
I had a good stay every time I go out there
Pros:

Everything good.clean and fast availability

2026-04-10 via Nuitee
C
Carlos couple us
7
2026-04-01 via Nuitee
M
Monica couple us
1
2026-03-27 via Nuitee
M
Michael family_with_children ph
1
Terrible hotel standards
Pros:

I don't know because I had to cancel. I was burying two uncles. The hotel was to far away. Within 30 minutes I canceled with Booking and the hotel. I was told there was no charge from the hotel. The next day I was charged for a whole day for a place I never even stepped foot in. Booking even said free cancelation. The hotel still charged me.

Cons:

The double standard. When I talked to the hotel host he assured me there was no charge. The next day I was charged. He pretty much lied to me. I believe this is one of the reasons the hotel has such a low score.

2026-03-06 via Nuitee
P
Perez family_with_children us
8
2026-01-25 via Nuitee
C
ChipJeiKids solo_traveller us
5
Pros:

It was the location that you needed it to be

Cons:

It was advertised that they had breakfast, it was never available. I picked the hotel because it included breakfast.

2026-01-24 via Nuitee
V
Voyage24144980879 Business
2
Absolutely dreadful hotel experience
Pros:

This Location was absolutely the worst hotel stay that I can remember to date, and I am 50 years old. The rooms were in all kinds of disrepair and the furniture, and carpets were absolutely disgusting to the point that I never walked around in even my socks or sat in the in room lounge chair, or even the computer chair for that fact. The dresser drawers were broken and bathroom light fixture was filthy, and the shower was an old converted spa tube that didn’t work and had mold around the jets , and had mold all in the grouting . The light switch had what seemed to be dried blood on it and the room had holes in the wall and the paint was absolutely horrible. This room I’m speaking of was the second room that I was moved to after I complained about the first one. The front desk did not allow me to use my trip advisor code for discount. This was just an all around bad experience something that I have never had at a Wyndham hotel or resort.

2026-01-22 via Tripadvisor
M
Martinez solo_traveller us
10
2026-01-17 via Nuitee
M
Mireya couple us
8
2026-01-17 via Nuitee
B
Basim couple us
1
2026-01-15 via Nuitee
J
Jaypee family_with_children us
1
2025-12-04 via Nuitee