Shin Yokohama Prince Hotel

Hotels
•
Prince Hotels & Resorts
7.9 (4651 reviews)
Kohoku-ku Shin-Yokohama 3-4 , Yokohama , jp

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
See all facilities

Review Highlights

Pros:
Location
Service
Food and Beverage
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
7.04
Some guests mentioned issues with smells in smoking rooms and general cleanliness concerns.
Service
8.51
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
8.55
The hotel is conveniently located near Shin-Yokohama Station and local attractions.
Room Quality
7.5
Some comments indicated the rooms were a bit small and some noise issues were noted.
Amenities
7.53
Amenities were seen as limited, with requests for items like air purifiers.
Value for Money
7.99
Overall satisfaction with price relative to the experience provided.
Food and Beverage
8.04
Breakfast options received positive feedback, although some concerns about service during peak times.
Overall Experience
8.01
Generally positive, with some concerns that did not overwhelmingly detract from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:14

Property Description

Modern Accommodation with Spectacular Views
The Shin Yokohama Prince Hotel offers a contemporary stay just a short walk from the Shinkansen Station. Enjoy stunning views of Mount Fuji or Tokyo Tower from your room's wide windows. Indulge in the convenience of in-room WiFi and top-floor dining options, including a bar and Japanese restaurants.

Convenient Transportation and Nearby Attractions
Benefit from direct Limousine Buses to Haneda Airport and easy access to bullet trains at Shin-Yokohama station for exploring Tokyo, Kyoto, and Osaka. Don't miss visiting the Shin-Yokohama Ramen Museum just a short distance away. Additionally, a year-round ice-skating rink and Shopping Plaza Prince Pepe are within walking distance for added entertainment and shopping.

Culinary Delights and Panoramic City Views
Experience exquisite Kaiseki cuisine and fresh seafood at Hagoromo Japanese Restaurant on the 40th floor with breathtaking city panoramas. Savor Teppanyaki, buffet meals, and unwind at the 7th-floor summer beer garden for a memorable dining experience.

Book your stay at Shin Yokohama Prince Hotel now for an unforgettable experience!

Important information:

The Limousine Bus to Haneda Airport takes about 40 minutes.
From Shin-Yokohama Shinkansen Station via bullet train, it takes about 10 minutes to Shinagawa Station in Tokyo, 75 minutes to Nagoya, 110 minutes to Kyoto and 120 minutes to Osaka.
The hotel has a Green Program. Guests staying 2 nights or more can choose not to have their room cleaned, and will receive a discount in return.

Effective April 1, 2026, breakfast charges will be revised:
Breakfast is available for an extra charge:
Adult: JPY 3500, per day
Child: aged 4–12 years: JPY 1,900, per day.

Please note that a power outage is scheduled to occur from 1:00 to 5:00 on Monday, January 11, 2027 and Sunday, January 17, 2027.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 1000 per day.

Location

Guest Reviews

7.9
Based on 4651 reviews
Cleanliness: 7.04
Service: 8.51
Location: 8.55
Room Quality: 7.5
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 8.04
Overall Experience: 8.01
S
SUSAN • family_with_children • au
6
it was ok.
Pros:

close to railway station, restaurants and supermarket

Cons:

the beds were extremely hard and uncomfortable and left me with a bad back

2026-03-28 • via Nuitee
T
TOMIKO • couple • jp
7
孫の結婚式参加の為
Pros:

施設全体的には高級感があって素晴らしい。
老人を同行する旨を伝えたところ風呂場に滑り止めや介護用椅子などを設置してくれていた心配りが素晴らしいと感じました！

Cons:

喫煙ルームは消臭しても臭いが残っていた

2026-03-28 • via Nuitee
M
Mieko • couple • jp
8
2026-03-28 • via Nuitee
冨増 • couple • jp
6
普通
Pros:

景観は抜群でした

Cons:

洗面台の床面水漏れで部屋交換　28階→30階れ

2026-03-27 • via Nuitee
N
Nagata • solo_traveller • jp
5
Pros:

駐車場の途中入出庫が出来てお安い
スタッフさんは丁寧
コンビニあり
景色は綺麗（雨だったけど）
イベント会場から近かったので立地は最高

Cons:

一つしか無いUSBジャックが壊れていて
刺すことが出来ずコンセントを買いに走りました（用意していなかったコチラにも落ち度はありますが）

今どきUSBは二口あっても良い
全館空調、部屋での温度設定が出来ない
オフにしても寒すぎでした。

2026-03-27 • via Nuitee
G
GAKUTO • couple • jp
8
2026-03-27 • via Nuitee
M
Matthew • solo_traveller • au
7
2026-03-26 • via Nuitee
Álvaro • family_with_children • es
10
Magnífico
Pros:

El edificio del hotel es una pasada. Y todas las habitaciones dan al exterior, con unas vistas espectaculares.
El tamaño de la habitación era grande para el estándar de Japón, y la cama era muy cómoda. El baño también espacioso.
Tiene de trol del hotel un 7eleven y a 2 minutos andando está la estación de Shin-Yokohama, con todas sus conexiones y sitios para comer o cenar.

Cons:

No hay nada que no me gustase.

2026-03-26 • via Nuitee
R
Rajan • couple • hk
6
2026-03-26 • via Nuitee
悠磨 • couple • jp
6
Pros:

見晴らしが良くて都内までしっかり見えました！
横浜アリーナでのライブでしたので近くて助かりました。

Cons:

全館空調で室内が暖房をオフにしても暑く
この時期でも扇風機では過ごしにくく感じました。

2026-03-26 • via Nuitee
N
Nana • solo_traveller • jp
9
良かったです
Pros:

横アリまで近かったので便利でした

2026-03-26 • via Nuitee
R
Reiko • family_with_children • jp
5
2026-03-26 • via Nuitee
A
AYAKA • solo_traveller • jp
8
2026-03-26 • via Nuitee
H
Hiroyuki • family_with_children • jp
10
気持ちよく滞在できました。
Pros:

部屋からの眺めも良く、気持ちよく滞在できました。また、エレベーターが沢山あり、待ち時間も少なかったです。
チェックイン、チェックアウトもスムーズでした。
朝食がすごく美味しく、種類も豊富で満足できました。
階下にショッピングモールがあり、買い物にも困りません。ケーキを購入して部屋で頂きました。

Cons:

特にありません。

2026-03-25 • via Nuitee
N
Nobuo • solo_traveller • jp
7
Pros:

ロケーションが良かった。

Cons:

新横プリンスは今回で2回目ですが、バスルームの床が気になります。
具体的には、浴槽から出る際に床が濡れていると滑り易い。
滑り止め対策、例えば滑り止めシートやマットが施工されていると安心だと思います。

2026-03-25 • via Nuitee
V
Vernon • solo_traveller • us
9
2026-03-25 • via Nuitee
R
Runa • couple • jp
10
2026-03-25 • via Nuitee
A
Ayumi • family_with_children • jp
5
普通
Pros:

立地、景観

Cons:

古さ

2026-03-25 • via Nuitee
K
kesanori • family_with_children • jp
6
2026-03-25 • via Nuitee
Y
Yukie • family_with_children • jp
6
Pros:

朝食がバリエーション豊かでよかった

Cons:

室内着が小さくて着られなかった

2026-03-24 • via Nuitee