Shin Yokohama Prince Hotel

Hotels
Prince Hotels & Resorts
7.9 (4651 reviews)
Kohoku-ku Shin-Yokohama 3-4 , Yokohama , jp

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
See all facilities

Review Highlights

Pros:
Location
Service
Food and Beverage
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
7.04
Some guests mentioned issues with smells in smoking rooms and general cleanliness concerns.
Service
8.51
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
8.55
The hotel is conveniently located near Shin-Yokohama Station and local attractions.
Room Quality
7.5
Some comments indicated the rooms were a bit small and some noise issues were noted.
Amenities
7.53
Amenities were seen as limited, with requests for items like air purifiers.
Value for Money
7.99
Overall satisfaction with price relative to the experience provided.
Food and Beverage
8.04
Breakfast options received positive feedback, although some concerns about service during peak times.
Overall Experience
8.01
Generally positive, with some concerns that did not overwhelmingly detract from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:14

Property Description

Modern Accommodation with Spectacular Views
The Shin Yokohama Prince Hotel offers a contemporary stay just a short walk from the Shinkansen Station. Enjoy stunning views of Mount Fuji or Tokyo Tower from your room's wide windows. Indulge in the convenience of in-room WiFi and top-floor dining options, including a bar and Japanese restaurants.

Convenient Transportation and Nearby Attractions
Benefit from direct Limousine Buses to Haneda Airport and easy access to bullet trains at Shin-Yokohama station for exploring Tokyo, Kyoto, and Osaka. Don't miss visiting the Shin-Yokohama Ramen Museum just a short distance away. Additionally, a year-round ice-skating rink and Shopping Plaza Prince Pepe are within walking distance for added entertainment and shopping.

Culinary Delights and Panoramic City Views
Experience exquisite Kaiseki cuisine and fresh seafood at Hagoromo Japanese Restaurant on the 40th floor with breathtaking city panoramas. Savor Teppanyaki, buffet meals, and unwind at the 7th-floor summer beer garden for a memorable dining experience.

Book your stay at Shin Yokohama Prince Hotel now for an unforgettable experience!

Important information:

The Limousine Bus to Haneda Airport takes about 40 minutes.
From Shin-Yokohama Shinkansen Station via bullet train, it takes about 10 minutes to Shinagawa Station in Tokyo, 75 minutes to Nagoya, 110 minutes to Kyoto and 120 minutes to Osaka.
The hotel has a Green Program. Guests staying 2 nights or more can choose not to have their room cleaned, and will receive a discount in return.

Effective April 1, 2026, breakfast charges will be revised:
Breakfast is available for an extra charge:
Adult: JPY 3500, per day
Child: aged 4–12 years: JPY 1,900, per day.

Please note that a power outage is scheduled to occur from 1:00 to 5:00 on Monday, January 11, 2027 and Sunday, January 17, 2027.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 1000 per day.

Location

Guest Reviews

7.9
Based on 4651 reviews
Cleanliness: 7.04
Service: 8.51
Location: 8.55
Room Quality: 7.5
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 8.04
Overall Experience: 8.01
守本 couple jp
9
機会があれば又利用したい。
Pros:

見晴らしと清潔感がよい。

Cons:

部屋が狭かったです。

2026-03-07 via Nuitee
H
Hideki solo_traveller jp
8
Pros:

朝食が良い。カレーとステーとオムレツをいつも食べてます

Cons:

空調がふるい
お水がない

2026-03-06 via Nuitee
O
OSAMU couple jp
8
2026-03-06 via Nuitee
A
AYAKO family_with_children jp
10
Pros:

横浜アリーナに近い

2026-03-05 via Nuitee
K
KARIN solo_traveller jp
10
2026-03-04 via Nuitee
K
Kunihiko extended_group jp
5
2026-03-03 via Nuitee
H
Hideki solo_traveller jp
8
Pros:

一階にコンビニがある。朝食が良い。

Cons:

空調設備が古い。

2026-03-02 via Nuitee
T
terry-yaki family_with_children jp
5
2026-03-02 via Nuitee
N
NACHI solo_traveller jp
10
2026-03-01 via Nuitee
Y
yamamoto couple jp
8
ハートコート横浜での挙式をする方にとってはベストロケーション。もう少し安ければ…、です
Pros:

ロケーション。

2026-03-01 via Nuitee
K
KOUHEI solo_traveller jp
9
2026-03-01 via Nuitee
I
IZUMI solo_traveller jp
7
快適!
Pros:

シングルで宿泊したが、Wベッドで広くよかった

Cons:

女子宿泊客には化粧セットなどのアメニティがあってもよい

2026-03-01 via Nuitee
K
Kudo family_with_children jp
5
Pros:

予定があるところに近かった
駐車場が安く24時間使用できた
良いスタッフもいた
一階に24時間のコンビニもありいざというときに外にいかず買い物ができる

Cons:

シャンプーの縁に石鹸カスがあったり洗面所の縁にカビ?があったりは気になってしまった
良いスタッフもいたが、夜の受付でぶっきらぼうだったり、忙しい曜日だからか食事カードを投げておいてたり煩雑な扱いな人ががいたのは気になる

2026-02-28 via Nuitee
E
ERI extended_group jp
8
Pros:

用がある横浜アリーナすぐだったため便利。
館内にセブンイレブンがあり、また駅周辺の飲食店も近くて便利でした。
加湿器やアイロンなど、電話でお願いしたらすぐに部屋まで持ってきてくれて助かりました。
お風呂も広いです。

Cons:

しょうがないのだろうが、湿度が低すぎる。
連泊が多いのか洗濯機が混んでいました、また目に見える排水のところが汚くて残念でした。

2026-02-27 via Nuitee
M
MIZUKI solo_traveller jp
9
最高でした
Pros:

部屋が静かでとても落ち着けた点

2026-02-26 via Nuitee
Y
Yuuki family_with_children jp
10
2026-02-26 via Nuitee
M
Marko solo_traveller fi
9
2026-02-26 via Nuitee
M
MINAMI family_with_children jp
9
2026-02-25 via Nuitee
備後 family_with_children jp
8
Pros:

なかなか豪華な設備と朝食が良かった

Cons:

部屋が少し昭和的な古さが感じる

2026-02-25 via Nuitee
Y
YOUHEI family_with_children jp
5
Pros:

駅まで近く横浜アリーナに近いところとエレベーター隣にセブンイレブンがあるとこ

Cons:

ゴミ箱が小さい。

2026-02-24 via Nuitee