Ramada by Wyndham Whitecourt

Hotels
Ramada
7.2 (439 reviews)
5420 49th Ave. , Whitecourt , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Clean staff interactions
Good breakfast options
Cons:
Poor cleanliness
Uncomfortable room conditions

Categories

Cleanliness
5.53
Several reviews noted poor cleanliness, including musty smells and dirty rooms.
Service
9
Staff were described as friendly and accommodating in some reviews.
Location
7.54
Convenient for travelers, but some negative mentions about proximity to train tracks.
Room Quality
5.49
Multiple complaints about room conditions, including odor and poor maintenance.
Amenities
8.02
Breakfast variety appreciated, but some complaints about quality.
Value for Money
7.98
Value noted for the cost, but not without significant issues.
Food and Beverage
6.53
Breakfast options were criticized for being greasy.
Overall Experience
7.5
Overall mixed feelings; some positive sentiments overshadowed by serious complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:55

Property Description

Scenic Location with Easy Access to Local Attractions
Ramada by Wyndham Whitecourt offers stunning views of the McLeod River and is conveniently situated near Graham Acres Golf Club and Trees of Canada Plantation. Explore the nearby Carson-Pegasus Provincial Park for a tranquil retreat surrounded by lush forests and diverse wildlife.

Abundance of Amenities
This pet-friendly hotel provides free coffee, local calls, and cable television in all guest rooms. Business travelers can take advantage of copy and fax services, while everyone can enjoy the convenience of coin-operated laundry facilities.

Convenient Facilities
With ample parking for various vehicles, including tour buses and trucks, guests can easily explore Whitecourt's shopping centers, dining options, and cocktail lounges. Book your stay at Ramada by Wyndham Whitecourt for a comfortable and enjoyable experience.

Important information:

Please note that guests with a local zip code cannot be accommodated at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Location

Guest Reviews

7.2
Based on 439 reviews
Cleanliness: 5.53
Service: 9
Location: 7.54
Room Quality: 5.49
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 6.53
Overall Experience: 7.5
K
Kelsy family_with_children ca
1
2026-08-20 via Nuitee
V
Vanessa family_with_children ca
10
2026-08-11 via Nuitee
T
Tan extended_group ca
1
2026-08-02 via Nuitee
J
Jayne couple ca
3
2026-07-24 via Nuitee
K
kellicL2383OW Family
2
This place should be closed until the Reno's were finished
Pros:

All I can say is just don't. The hotel is undergoing Reno's so we were expecting the lobby to be in a state. Rooms were not as pictured on their website. Everything is really old. Had 2 rooms booked and one of the rooms had mold and mildew growing on the bathroom ceiling. The second room it looks like someone had kicked in the door in the past and they did a shoddy job to fix it and the chain on the door was super loose. They should have just closed the whole hotel until the Reno's were complete. Gross.

2026-07-20 via Tripadvisor
S
Shirley extended_group ca
1
2026-07-18 via Nuitee
L
Linda couple ca
5
2026-07-12 via Nuitee
S
Syed couple pk
1
2026-07-08 via Nuitee
J
Jeannette solo_traveller ca
8
Good place to stay for one night
Pros:

The staff

Cons:

Under renovations

2026-07-05 via Nuitee
M
mikedlpm NONE
8
Hope Reno’s help
Pros:

Air stinks due to lumber mill being next door, potholes in parking lot that could swallow small car, outdated appearance inside and out but under Reno’s to modernize

2026-07-03 via Tripadvisor
F
Fox couple ca
1
Terrible. We would never stay here or recommend staying here.
Pros:

The staff was nice

Cons:

The property was under renovations which was not told to us. There was no TV available for the 2 days we stayed there and we were told that he "thought the satellite was blown off course" on the roof but it was never fixed. The continental breakfast was over so early and because we traveled from a different time zone (an hour earlier), it may it very hard to make the time they had set. The whole upstairs was getting renovated and it looked TERRIBLE and smelt even worse. The bed was so uncomfortable and old that, even in a king size bed, everytime my partner or I moved, the other could feel it (spring bed i believe). We had to pull the bed out to access the plug in (which were loose in the wall and our cords fell out of) and no one had vacuumed behind the bed in a VERY long time. Just disgusting.

2026-06-30 via Nuitee
D
Don solo_traveller ca
7
2026-06-09 via Nuitee
A
Alex-May solo_traveller ca
10
2026-05-23 via Nuitee
J
James solo_traveller ca
10
Very cozy and comfortable
Pros:

Love it there

Cons:

All good

2026-05-01 via Nuitee
J
James solo_traveller ca
10
Very peaceful and beautiful
Pros:

Hats off to all crew staff

Cons:

All good

2026-05-01 via Nuitee
J
James solo_traveller ca
10
Perfect
Pros:

Love it there friendly staff

Cons:

Nothing at all

2026-05-01 via Nuitee
J
James solo_traveller ca
10
It was the best hope to see you guys and girls very soon take care
Pros:

The staff was very friendly treated me like family

Cons:

It was good location for me for me to access the skidoo trails

2026-04-26 via Nuitee
J
James solo_traveller ca
10
2026-04-25 via Nuitee
family_with_children us
10
2026-04-16 via Nuitee
K
Kristen family_with_children ca
4
Friendly staff dirty hotel
Pros:

The staff was friendly

Cons:

The hotel is quite dirty. The fan in our bathroom was not functional and covered in a thick layer of dirt and filth and smelled strongly of mold. The room was a fire waiting to happen. The room had extension cord plugged into extension cord to power everything in the room - very scary! Website says they have 2 restaurants and none of them are open.

2026-03-27 via Nuitee