Black Bear Inn & Suites

Hotels
8.8 (1208 reviews)
1100 Parkway , Gatlinburg , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Nice breakfast
Cons:
Price concerns
Noise issues
Comfort of beds

Categories

Cleanliness
8.46
Clean and nice staff mentioned, though some issues with comfort.
Service
9.23
Staff is friendly and helpful, but some complaints about responsiveness.
Location
9.27
Great location, close to attractions and appreciated by guests.
Room Quality
8.22
Some inconsistency in comfort of beds and choices available.
Amenities
8.75
Good breakfast offerings but some inconsistencies noted.
Value for Money
8.71
Some found it pricey compared to expectations.
Food and Beverage
8.76
Breakfast variety was good, but some room for improvement.
Overall Experience
9.03
Mostly positive, with a commitment to return indicated by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:48

Property Description

Convenient Location near Great Smoky Mountains
Explore the beauty of Great Smoky Mountains National Park just a stone's throw away from our hotel in Gatlinburg, Tennessee.

Comfortable Rooms with Amenities
Relax in our rooms equipped with a microwave, refrigerator, private balcony, and flat-screen TV for your convenience and enjoyment.

Relaxing Indoor Pool and Hot Tub
Unwind at our indoor heated pool and hot tub, perfect for a soothing break after a day of exploration.

To experience comfort and convenience amidst natural beauty, book your stay at Black Bear Inn & Suites today.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, May 21, 2026 until Tue, Jun 30, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.8
Based on 1208 reviews
Cleanliness: 8.46
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 9.03
C
Callas • couple • us
10
2026-06-06 • via Nuitee
L
Lucinda • couple • us
8
Nice, inexpensive cozy place in a great location.
Pros:

The hotel is in a great location, right down town but not in the center, the room was clean and smelled fresh. They did offer a hot breakfast. Cleaning was offered everyday.

Cons:

Overall it was a nice cozy place. The room was rather small but that's okay. The hot breakfast was a bit tasteless. They need some grits or something. A big disappointment was the pool was not working. I feel like that should have been put on the registration page or something, maybe a room discount.

2026-06-06 • via Nuitee
T
Timmie • couple • us
10
very nice stay ,will stay again
Pros:

location and city view balcony

Cons:

elevator issues

2026-06-05 • via Nuitee
K
Khalik • couple • us
8
I normally stay at the Hilton but daughter wanted me to stay here, by far it’s not a Hilton
Pros:

Location

Cons:

Breakfast

2026-06-04 • via Nuitee
P
Patrick • family_with_children • us
10
2026-06-02 • via Nuitee
K
Kelly • couple • us
10
Good breakfast and the room was clean and the bed was very comfortable will be back
Pros:

The location and the room was great

2026-06-01 • via Nuitee
K
Kathleen • couple • cr
9
Economical hotel with clean rooms, friendly staff and GREAT location!
Pros:

The location was AMAZING - we loved being able to walk everywhere, the rooms were very clean and modern and we had a great view! The staff was very friendly and no matter where we encountered them, hallway, elevator, or in the lobby, we were always greeted warmly. Having the on-sight parking was awesome as well, since the main strip is so busy! And we appreciated that there was hot coffee at all hours!

Cons:

This is a very minor complaint and it would not keep us from staying there again, but we did not enjoy the breakfast (only ate there the first morning). While there was a lot of options, we just didn't really like anything - no flavor and seemed to be just the cheapest version of everything. Luckily there are plenty of tasty breakfast places within walking distance, so we just ate out the next day!

2026-06-01 • via Nuitee
L
Louis • couple • us
10
2026-06-01 • via Nuitee
L
Lisa • couple • us
9
Pros:

Close to Smokey Mountains entrance

Cons:

How the light on right side of patio shined through on nite.

2026-05-31 • via Nuitee
R
Rohan • extended_group • us
8
2026-05-29 • via Nuitee
K
Karissa • couple • us
10
The location was within walking distance of all of the shops and restaurants.
Pros:

The staff was extremely friendly and helpful.

Cons:

I have no complaints.

2026-05-28 • via Nuitee
N
Norman • family_with_children • us
7
Cons:

very disappointed with the pool being down on Memorial day weekend.

2026-05-26 • via Nuitee
L
Linda • couple • us
10
Pros:

Beds were exceptionally comfortable. The room in general was great. Very clean.

Cons:

There was no hair dryer in the room.

2026-05-26 • via Nuitee
T
Tonya • couple • us
10
2026-05-26 • via Nuitee
R
Ruthie • solo_traveller • us
10
Great place to stay. Enjoyed the friendly staff from everyone.
Pros:

Great location. Friendly staff. Very clean.

2026-05-26 • via Nuitee
J
John • couple • us
10
Pros:

Everything was excellent!

Cons:

Nothing.

2026-05-26 • via Nuitee
J
James • extended_group • us
8
Pros:

Location and staff were great. It was clean.

2026-05-26 • via Nuitee
D
DAVID • solo_traveller • us
10
Pros:

Loved the value, location and morning breakfast! Will never stay anywhere else in Gatlinburg! It'd be great if I could get a free upgrade to the penthouse next time lol

Cons:

The bed was seemingly worn pretty well

2026-05-25 • via Nuitee
D
Douglas • solo_traveller • us
7
Pros:

The location was great. My room had a decent view of the mountains, when it wasn't obstructed by fog or clouds.

Cons:

The breakfast was lame, really lame. The food was bland, the eggs were undercooked, and it was generally disappointing. However, to be fair, the breakfasts offered at the restaurants I stayed at on my 3 week trip in Tennessee, Georgia, and Kentucky were generally subpar.

2026-05-25 • via Nuitee
T
Tina • solo_traveller • us
6
Meh
Pros:

Location and comfort

Cons:

Specifically asked about the pool when checking in supposed to be open. It was closed. That is one main reason I chose the hotel. Breakfast was gross

2026-05-23 • via Nuitee