SureStay Hotel by Best Western Brownsville

Hotels
•
SureStay Hotel by Best Western
8.1 (637 reviews)
825 N Expressway , Brownsville , us
+1 956-504-3331

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Daily housekeeping
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good location
Cons:
Issues with cleanliness
Limited breakfast options

Categories

Cleanliness
7.58
Several reviews indicated issues with cleanliness, with mentions of dirty beds and lack of cleaning.
Service
8.85
Guests praised the staff's helpfulness and kindness during their stay.
Location
8.59
The location received positive comments for its convenience and accessibility.
Room Quality
8.04
While rooms are spacious and comfortable, some reported issues with cleanliness and maintenance.
Amenities
7.57
Noted shortages in breakfast options and some amenities not functioning properly.
Value for Money
8.53
Good value was emphasized, especially considering affordability.
Food and Beverage
7.08
Breakfast options were largely critiqued for being limited and lacking protein.
Overall Experience
8.55
Most guests had a generally positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 15:05

Property Description

Outdoor Swimming Pool

Enjoy a refreshing dip in the outdoor swimming pool at SureStay Hotel by Best Western Brownsville. Perfect for relaxing under the sun or unwinding after a long day of sightseeing.

Complimentary Continental Breakfast

Start your day right with a delicious continental breakfast offered daily at the accommodation. Fuel up for your adventures ahead with a variety of breakfast options to choose from.

Convenient Amenities

From free WiFi to a 24-hour front desk, SureStay Hotel by Best Western Brownsville ensures a comfortable stay for all guests. The rooms are equipped with modern amenities like flat-screen TVs, coffee machines, and air conditioning.

Book your stay at SureStay Hotel by Best Western Brownsville now for a delightful and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRO

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 637 reviews
Cleanliness: 7.58
Service: 8.85
Location: 8.59
Room Quality: 8.04
Amenities: 7.57
Value for Money: 8.53
Food and Beverage: 7.08
Overall Experience: 8.55
J
Juan • couple • us
1
2026-08-21 • via Nuitee
J
Juan • couple • us
1
2026-08-21 • via Nuitee
K
Kathy • solo_traveller • us
10
Couldn't ask for better service.
Pros:

Everything! I had an excellent 4 day stay. Will definitely stay there again.

2026-08-19 • via Nuitee
C
Chasmin • family_with_children • us
10
2026-08-18 • via Nuitee
J
Johnson • extended_group • us
5
2026-08-17 • via Nuitee
J
JUAN JOSE • solo_traveller • mx
8
2026-08-15 • via Nuitee
A
André • solo_traveller • be
5
2026-08-15 • via Nuitee
D
Dale • couple • us
7
It was okay but I will not do a $100.00 deposit again
Pros:

I have been there in the past and it is close to where we are going

Cons:

It looks like it’s going down a little bit the floor was coming up in the room they are changing a $100.00 dollar deposit

2026-08-14 • via Nuitee
M
Mauro • solo_traveller • mx
10
Pros:

Ubicación

2026-08-14 • via Nuitee
G
Gabriela Leticia • family_with_children • mx
8
Buenas instalaciones y ubicación. Buen servicio del personal.
Pros:

La ubicación, las instalaciones y la limpieza están muy bien.

Cons:

En algunas habitaciones no funcionaba el aire acondicionado, el desayuno lo quitan muy puntual a las 9:30 am y después de esa hora retiran todo.

2026-08-14 • via Nuitee
R
Ramos • solo_traveller • mx
10
Pros:

Limpieza

Cons:

La alberca no estaba funcionando

2026-08-13 • via Nuitee
L
Lucio • family_with_children • mx
8
Pros:

Buena ubicación y calidad-precio

Cons:

Falta una waflera mas, se saturaba en las mañanas

2026-08-13 • via Nuitee
E
Erick • solo_traveller • us
10
2026-08-09 • via Nuitee
N
Nikita • solo_traveller • de
8
2026-08-08 • via Nuitee
S
SYED • family_with_children • us
7
2026-08-06 • via Nuitee
E
Emma • solo_traveller • mx
8
Pros:

Esta limpio y cómodo, tiene buena ubicación

Cons:

El desayuno, se sirve de 6.30 a 9.30 am, mi familia y yo acudimos a las 8.30 y ya solo había yogurt, cereal, muffins y barritas de granola

2026-08-06 • via Nuitee
M
Matthew • family_with_children • us
8
2026-08-05 • via Nuitee
A
Ahmed • couple • us
10
Surprisingly clean and comfortable also the daily room services and housekeeping is outstanding
Pros:

Location and accessibility

2026-08-05 • via Nuitee
J
Jesus Jr. • family_with_children • mx
10
Pros:

The location, price and the pool. The pool is next to the parking lot which is great because if you want to rest you don't hear the noise of the people in the swimming pool

Cons:

Maybe include egg or hot options in the breakfast they just serve bread, hot cakes, orange juice, cereal and milk.

2026-08-05 • via Nuitee
M
Matthew • family_with_children • us
9
2026-08-05 • via Nuitee