Dauphine Orleans Hotel

Hotels
8 (1657 reviews)
415 Dauphine Street , New Orleans , us

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Salt-water pool
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room cleanliness issues
Outdated amenities

Categories

Cleanliness
7.39
Several reviews mentioned issues like dampness, mildew smell, and outdated conditions.
Service
9.36
Staff received high praise for their friendliness and helpfulness.
Location
9.4
Consistent mentions of prime location close to attractions.
Room Quality
6.85
Found to be outdated and in need of maintenance, with complaints about cleanliness.
Amenities
7.88
Some amenities provided, but lack of essentials like mini fridge noted.
Value for Money
7.34
Value was decent, but overall maintenance issues detracted from perceived value.
Food and Beverage
7.39
Limited food options mentioned and some dissatisfaction with the breakfast offerings.
Overall Experience
8.36
Despite some issues, many guests had enjoyable stays and expressed intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:03

Property Description

Historic Charm in the Heart of New Orleans

Luxurious Amenities
Indulge in a stay at Dauphine Orleans Hotel where each guest room is equipped with Cable TV, tea and coffee facilities, and a dedicated work area. Relax in comfort and style during your visit to the vibrant city of New Orleans.

Relaxation and Recreation
Take a dip in the refreshing outdoor saltwater pool or unwind with a drink at the trendy on-site bar. Whether you're here for business or leisure, our hotel offers the perfect blend of relaxation and entertainment for all guests.

Prime Location
Located just a block away from the iconic Bourbon Street, and within close proximity to major attractions like the Saint Louis Cathedral and Mercedes-Benz Superdome, Dauphine Orleans Hotel offers convenience and luxury at your fingertips.

Book your stay now at Dauphine Orleans Hotel and experience the best of New Orleans hospitality.

Important information:

Please note if booking 5 or more rooms, different policies apply. Contact property after booking for details.

Parking costs USD 36.00, plus tax per night. Large vehicles require a surcharge of USD 3.00, plus tax. Oversize vehicles cost an additional USD 3.00 per day, plus 12% sales tax in addition to the prevailing valet parking daily rate.

Parking rates are subject to change without notice, and special valet parking rates apply during special events. Please call the front desk 30 minutes in advance to allow ample time for the valet.

Due to renovation of the May Baily's Place Bar and our Coffee Shop, the breakfast will be a limited continental breakfast in our Patio Room until renovations are complete.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 45 per day.

Location

Guest Reviews

8
Based on 1657 reviews
Cleanliness: 7.39
Service: 9.36
Location: 9.4
Room Quality: 6.85
Amenities: 7.88
Value for Money: 7.34
Food and Beverage: 7.39
Overall Experience: 8.36
M
Melvyn family_with_children gb
3
Worst room ever stayed in
Pros:

The bar next door

Cons:

Room was dark and dingy. No balcony, door was not able to open. No key for safe in room. Unable to use and wss told to put do not disturb sign on door. No secure place to store valuables. Only supply water to new arrivals was told when I requested a bottle.

2026-04-18 via Nuitee
S
Stein solo_traveller no
8
2026-04-11 via Nuitee
extended_group us
10
2026-04-10 via Nuitee
V
Voyage380129 NONE Dayton, Texas
10
Wonderful
Pros:

Very nice and historical place. Rooms are very clean and the staff is very knowledgeable and friendly. The bar is very quaint and inviting. This was my 2nd time to stay there and I will definitely be returning.

2026-04-09 via Tripadvisor
A
Amanda extended_group pl
10
2026-04-07 via Nuitee
L
Leathers family_with_children us
9
Pros:

It was close to functions we did. The parking staff and clerk at counter were very helpful and courteous.

Cons:

Could of been a little cleaner and the pool needed cleaning.

2026-04-07 via Nuitee
R
rosenbaum family_with_children fr
6
2026-04-07 via Nuitee
A
Amanda family_with_children us
3
Online pictures deceiving!
Pros:

Location is conveniently near many shops, restaurants, and activities.

Cons:

Facility was in rough shape. Worn out carpet in hallways, musty smell in thr bedrooms. Shower never got warm and the bath tub fixture that looked like it was falling out of the wall left a big puddle on the floor. Fabric headboard was dirty with stains.

2026-04-04 via Nuitee
S
sarah couple nz
6
Average
Pros:

Location

Cons:

It was dirty. Carpets sticky. Walls had water running down. No hot water in morning for shower

2026-04-04 via Nuitee
S
Sara family_with_children us
10
2026-04-02 via Nuitee
S
Steve solo_traveller us
7
We really loved the staff and the location.
Pros:

The staff were so friendly and helpful. The location is great and we loved May Bailey’s next door.

Cons:

The carpet in my room was really dirty. It either needs to be thoroughly cleaned or replaced preferably the latter. The room lighting was poor. Half my lamps didn’t work.

2026-04-02 via Nuitee
G
Greg solo_traveller us
9
Wet Entryway
Pros:

Each staff member greeted us in a friendly manner and readily interacted each time we engaged them.

Cons:

When we arrived to our room on the first night, the carpet in the entry way was wet enough to cause our socks to become noticeably wet. The next morning the carpet had dried considerably but was still damp. Unsure if the ac had caused the wetness or not. The carpet remained damp the rest of our stay.

2026-04-01 via Nuitee
J
James extended_group ca
9
One of the best places to stay in the Quarter for location, comfort, and value.
Pros:

Everything went well for the most part. Location, especially, is the best.

Cons:

The television didn't work for my seven day stay. I always complain at every hotel that the toilet paper should be better. You use less of the more expensive rolls, so your cost shouldn't be any more.

2026-04-01 via Nuitee
P
Pamela couple us
8
This isn’t the first time we stayed there. The location and value is great! Heard new owners are going to renovate
Pros:

Location

Cons:

Needs updated

2026-03-30 via Nuitee
B
Brenda family_with_children us
10
2026-03-27 via Nuitee
A
Anthony couple us
10
Pros:

It was nice and comfortable and very close to everything

2026-03-27 via Nuitee
R
reneezaytsev NONE
2
Bare-bones basic accommodation with lying staff, but location is unbeatable
Pros:

We booked the Superior King Carriage House, which is supposed to be the nicest room in the hotel.

PROS: location and acceptably clean.

CONS:

Hotel is bare-bones basic. If you're looking for any kind of luxury, this is not for you.

The staff is not great and ultimately sealed the deal for us not to return. When we checked in, the guy at the front desk was extremely slow, failed to give us our room number, and sent us to go look for it "on the ground floor." There are about 10 rooms on the ground floor AND as it turns out our room was actually not on the ground floor at all, so we ended up wandering aimlessly upon checkin until we returned to the lobby and asked for clarification. Not a great start but if this was the only issue we wouldn't have been bothered. Unfortunately, it wasn't.

When we got to the room, the safe did not work. If you stay here, you'll understand why a safe is important. The rooms open directly to the outside and it's pretty easy for someone to just walk into the Courtyard and break into a room. We reported the broken safe twice. Both times we were told a replacement would be provided. It never came.

Housekeeping also failed us. They cleaned our bathroom but for some reason failed to make our bed or touch anything else in the room.

At random times, including the middle of the night, there was some mechanical thing going on (maybe the outside AC unit) that caused the entire room to violently and loudly shake. (We saw no evidence of supernatural activity, unless this somehow counts).

What really sealed the deal for us was being lied to by the "manager" upon checkout. We asked for a late checkout and were quoted a fee. I asked if the fee could be waived given the issue with the safe and housekeeping. In response, the woman at the front desk, who claimed to be a manager, rudely told us that the safe was not supposed to work, that it had a key, and that the hotel doesn't let guests use the safe. This was such an absurd lie that it left a terrible taste in our mouths. The hotel clearly advertises a safe as an amenity, there is a safe in the room, and it is electronic (doesn't have a key). She was clearly saying whatever first popped into her head to avoid waiving the late checkout fee. We don't appreciate being brazenly lied to by the hotel staff.

We would not stay here again, despite the fantastic location.

2026-03-25 via Tripadvisor
S
Salvo Danilo family_with_children it
10
2026-03-24 via Nuitee
M
Maria Fernanda couple us
10
2026-03-23 via Nuitee
L
Lindsay family_with_children us
5
Great location to downtown, however, very noisy & rooms were not updated. Staff was very nice & helpful.
Pros:

If you are there to party & see downtown, it’s a great location. Staff was very nice & helpful!

Cons:

Extremely loud/noisy ALL night long. Once the music quieted, the trash trucks & street cleaning begins. The photos online are of updated, nice rooms. Our room was very old, run down & dirty. There were someone else’s clothes still on the floor at the head of the bed, along with some green feathers all in plain sight. At the foot of the bed was cigarette butts, & there were stains on the faux suede headboards. There was only one electrical outlet we could use to plug our phones in b/c the others were falling out of the wall or the plug was so loose it wouldn’t stay plugged in.

2026-03-23 via Nuitee