Elegance Hotel

Hotels
•
Independent
5 (7 reviews)
Chingeltei district, 4 khoroo, 16/3, Ulaanbaatar, 15170 , Ulaanbaatar , MN
976-99101878

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Facilities

Free breakfast
Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Street parking
Elevator
Free breakfast
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Friendly staff
Nice rooms
Cons:
Poor cleanliness
Limited breakfast options

Categories

Cleanliness
1.58
Poca pulizia, indicating poor cleanliness.
Service
6.05
Staff was friendly; however, maintenance issues were noted.
Location
6.59
The location was decent but could be affected by the lack of air conditioning on the seventh floor.
Room Quality
6.54
Rooms were described as nice, but issues were present.
Amenities
6.57
Amenities were lacking, such as advertised air conditioning not working.
Value for Money
5.53
Considered fair based on the mentioned issues and overall experience.
Food and Beverage
2.58
Breakfast served late and was very limited.
Overall Experience
4.55
Mixed experience; nice features but several shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:45

Property Description

Convenient Amenities
Make use of complimentary wireless internet and tour/ticket assistance during your stay. Indulge in delicious meals at the restaurant, and unwind at the bar/lounge.

Socialize and Relax
Join the daily complimentary reception to mingle with other guests, or enjoy room service during limited hours. A free English breakfast is served daily to kickstart your mornings.

Central Location
Located in the heart of Ulaanbaatar, Elegance Hotel is steps away from top attractions like The Fine Arts Zanabazar Museum and Red Ger Art Gallery. With a roundtrip airport shuttle and free parking, your stay is made convenient.

Immerse yourself in comfort and convenience at Elegance Hotel. Book now for an unforgettable stay.

Important information:

  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ULN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

5
Based on 7 reviews
Cleanliness: 1.58
Service: 6.05
Location: 6.59
Room Quality: 6.54
Amenities: 6.57
Value for Money: 5.53
Food and Beverage: 2.58
Overall Experience: 4.55
F
Fabrizio • family
4
Pros:

Poca pulizia, mancavano ascuigamani in bagno, la colazione è stata portata in ritardo ed era molto scarsa.

2025-08-25 • via Nuitee
T
Trent
6
Pros:

The hotel is decent but could use some maintenance and additional housekeeping staff. Examples include things like the exterior windows and door handles not being attached, or the fact I had to have my room key card re-authorized every day, and my rooms trash wasn't removed once in five days.

2025-07-30 • via Nuitee
T
Timothy
6
Pros:

It advertised that breakfast would be served from 7–9 a.m. but they only served it at 9 AM. They advertise that it had air conditioning, but on the seventh floor, not only was there no air conditioning, but the elevator ended in the sixth floor is spectating walking up to the seventh floor… The staff, however, was very friendly and overall the rooms were very nice as well inside. All in all I would stay at this hotel again especially if I can get somewhere below the seventh floor.

2025-07-15 • via Nuitee
R
Rafik
8
Pros:

Spacious and clean room. Large bed. The bathroom was clean but there only was one towel and not enough toiletpapier so I had to ask more. Staff was friendly.

2025-07-03 • via Nuitee
M
Martin
10
Pros:

Pleasant stay. Big room very clean

2025-06-12 • via Nuitee
V
Verified traveler
4
Pros:

Not a regular hotel.

2019-08-22 • via Nuitee
V
Verified traveler
4
최악의 호텔
Pros:

호텔 주변과 창틀 밖에는 바퀴벌레가 득실하고, 룸 안에 에어컨이 있다고 호텔 정보에는표시되어 있으나 실제로는 에어컨이 없음. 프론트에 에어컨이 없느냐고 물었더니 창을 열고 자라고 함. 창 밖을 여니 바퀴벌레 여러마리가 돌아다님. 냉장고도 없음. 욕실의 타일은 깨져있거나 떨어진 상태임. 기본 정보와 다름을 설명하고 환불해줄 것을 요청하였으나 거절함. 호텔닷컴에도 환불이나 취소에 버튼이 비활성화되어 있어 더 이상의 환불조치나 취소가 안됨. 2박을 신청하였으나 1박은 나의 선택실수라고 하더라도 나머지 1박은 취소처리를 할 수 있도록 해줘야 하는 것이 아닌지.... 그자리에서 바로 나와 다른 호텔로 가서 숙박함. 최악의 호텔이었음.

2019-07-25 • via Nuitee