Comfort Suites Inn at Ridgewood Farm

Heat didnt work on our room. So it was cold.

The tiny pillows. They are like pillows you'd put on a couch they suck. The woman at check out was not friendly at all no smile no thank you for staying not a word came out of her mouth. Passed on the gross breakfast. Definitely wouldn't recommend this place. I realize they are doing work on the floor we stayed on around the corner way down the hall but housekeeping should still be vacuuming the hallway in front of elevators and rooms being used. Carpet was very dirty. Also they really should upgrade there toilets to taller ones as these ones are like sitting on the floor. Not enough towels in room.

Nothing

The bed was hard as a brick. The paint was peeling in the room 321. Every plug on the lamps in the room were not useable to charge devices. Those plugs are slam wore out. The T.V in the room had a horrible picture quality and the cable channels listed on the provided channel guide did not match the actual small amount of channels avaliable. Example it stated HBO was an option, it was not. The ice machine on the 3rd floor didn't work. Also the coffee provided durring breakfast tasted like brown water. Hope these will be addressed by the property owner.

Phone didn’t work in room and smelt like cigarettes

Different kinds of breakfast at a least every order and taste not everyday the same thing

The carpet was stained and crunchy in spots and my curtains were stained. The tv was dated so were the channels.

Rooms not really clean. Musty smell

The room had dust cobwebs everywhere ceiling all over curtains, paint falling off ceiling in bathroom ,toilet runs none stop. Food was under the bed and table, the toilet paper holder was under sink and floor nasty.

The entire hotel was dirty, trash all in the hallways, food and crumbs on the couch in the lobby. There was a blood spot on our blanket. Some of our towels and washcloths were also dirty and had to be switched out. When we folded out the pullout sofa there was what looked like broken acorns or some sort of foilage all over it. There were hairs all in the beds and hanging from the blow dryer. We had to buy cleaner and disinfectant spray to clean the entire room. The towel bar in the shower was missing, so it was just two nasty looking open holes in the shower wall. Our kids basketball team stayed on the 3rd floor above us, their rooms were the same... also, when we arrived and the entirety of the stay the entire third floor was a cloud of weed smoke even though all of the rooms are nonsmoking. The view from our window was of their courtyard area where the pool is.... there were probably about fifteen dressers or nightstands and lamps thrown around outside and about 40 mattresses just sitting outside that I assume they were going to bring back in and use when they finished the renovation on the first floor..... I'm sure at that point they will be full of mice and other rodents. Whoever owns this hotel obviously is not concerned with having return guests.

Construction created dust

I did not like having dirty towels left in front of my hotel door. They were there, when I arrived. Housekeeping had left them. I did not like the smell of urine on the sofa.

Toilet so low and room getting old