Quality Inn & Suites Ocean City Fenwick

Hotels
•
Choice Hotels International
7.4 (233 reviews)
14502 Coastal Hwy, Ocean City, Maryland, 21842 , Ocean City , US

Facilities

Elevator
ATM/banking
Free breakfast
Safe-deposit box at front desk
Porter/bellhop
Smoke-free property
Pool umbrellas
Wheelchair accessible parking
Area shuttle (surcharge)
RV, bus, truck parking
See all facilities

Review Highlights

Pros:
Friendly, helpful staff mentioned repeatedly
Excellent location near beach, boardwalk and shops
Plenty of parking and easy check-in
Pool available and convenient layout
Rooms with kitchens/full-size fridge and ample cookware
Comfortable beds and large rooms reported by some
Affordable price; good value when conditions are satisfactory
Free breakfast and waffles noted
Cons:
Multiple reports of poor cleanliness (dirty floors, hair, stains, possible blood)
Plumbing/hot water outages and a leaking shower reported
Sliding door not locking and other maintenance issues (peeling ceiling, loose faucet, stove burners)
Noisy/non-private balcony overlooking pool/bar
Breakfast/coffee quality described as mediocre
Inconsistent handling of guest complaints and refunds in at least one serious case

Categories

Cleanliness
3.5
Multiple guests report dirty floors, hair and pubes in tubs, stains (including possible blood), peeling ceiling and general lack of proper cleaning — cleanliness is a clear weakness.
Service
9
Many reviews praise staff as friendly, helpful and accommodating; a few complaints about handling of an outage/refund reduce this slightly but overall service sentiment is strong.
Location
9.5
Consistently noted as a major positive — close to the beach, boardwalk and shops; convenient parking and easy access mentioned repeatedly.
Room Quality
6.5
Mixed reports: some guests find beds comfortable and rooms large; others report room defects (peeling ceiling, non-locking sliding door, noisy balcony, stove/phone issues) and significant cleanliness problems.
Amenities
8
Pool, parking, kitchenettes and full-size fridges are positives; free breakfast and on-site amenities exist but are basic.
Value for Money
7.5
Several guests call the price affordable and would pay more for better cleanliness; value is perceived as decent but diminished by cleanliness/service inconsistencies.
Food and Beverage
6.5
Breakfast described as 'meh' and coffee often criticized, though waffles and free breakfast are noted; food/beverage is below average.
Overall Experience
8.7
Overall stays are often positive due to location, staff and room comforts for some guests, but serious cleanliness and occasional maintenance issues produce mixed experiences; overall leans positive for many visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Recreational Amenities and Views
Indulge in the seasonal outdoor pool and terrace with picturesque views.

Dining and Bar Options
Savor delectable meals at Rio Grande and enjoy drinks at the bar/lounge or poolside bar.

Convenient Features and Services
Benefit from amenities like complimentary buffet breakfast, free self-parking, and 24-hour front desk services for a seamless stay.

To book your stay at Quality Inn & Suites Ocean City Fenwick and experience all these wonderful amenities firsthand, visit our website or call us directly.

Important information:

  • The seasonal pool will be open from May to October.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

7.4
Based on 233 reviews
Cleanliness: 3.5
Service: 9
Location: 9.5
Room Quality: 6.5
Amenities: 8
Value for Money: 7.5
Food and Beverage: 6.5
Overall Experience: 8.7
L
Lisa • family
10
Pros:

I loved the staff here there amazing they made it feel very comfortable

2025-10-10 • via Nuitee
D
Darren
10
Pros:

Plenty of parking. Easy check in. Would stay here again for sure.

2025-10-08 • via Nuitee
M
Maureen • family
8
Pros:

Kitchen had ample pots/pans dishes.

2025-10-07 • via Nuitee
J
Jennifer • family
8
Pros:

It is a great option with a pool ... friendly staff and easy parking.

The bfast is meh.. but its free so..cannot complain..

2025-10-07 • via Nuitee
J
Jeanne
6
Pros:

The sliding door didn't not lock. The shower was used before bed and then it leaked, loudly, all night long. It was repaired the next day. The stove burners were not flat. The ceiling was peeling. The phone didn't work.

2025-10-06 • via Nuitee
K
Kyle
10
Pros:

The staff was very friendly and helpful. The beach was close and was easy enough to get to the boardwalk without being too busy.

2025-10-05 • via Nuitee
K
Kathryn
10
Pros:

Staff is great! Rooms are clean and nice.

2025-10-03 • via Nuitee
D
Diego
10
Pros:

Beutiful hotel shops nearby many restaurants

2025-10-01 • via Nuitee
M
Miranda • partner
8
Pros:

Staff was great and coffee was hot.

2025-09-29 • via Nuitee
M
Marlyn • partner
10
Pros:

I always have fun here. Great location!

2025-09-29 • via Nuitee
H
Hannah • partner
2
Pros:

This could be an amazing spot if the company took time to update the interior and find a better cleaning team, as it is right next to beach entry and shops. When we arrived no staff told us the reality of the situation, we had to find out from a disgruntled guest that it had flooded the day before and there was no hot water. When we did ask the staff they said it would be fixed that night or next morning at the latest. So we stayed thinking it might not smell good or be cleaned properly, but it is right next to the beach. The floor in our room was dirty, there were questionable stains on the walls of the bathroom, and pubes in the bathtub. Our “balcony” was a not so private entrance to the pool/bar which meant we couldn’t ever open our curtains and could hear everyone at the pool/bar. Finally the next morning there was still no hot water, and after asking what our options were they told us we could get the remainder of our trip refunded if we left immediately. They would not refund us the night we stayed, even though we only stayed because they said it would be fixed. Leaving immediately meant by 11am, most other hotels don’t allow check in until around 3pm. So we were stuck with all our things in our car until 3pm and basically lost a day of our trip dealing with cancelling and finding a new place. Just felt predatory and we would never go back.

2025-09-28 • via Nuitee
A
Alissa • family_with_children
4
Pros:

Stayed here 3 years ago and absolutely loved it. Staff was so nice and it was clean and comfortable. This time it was filthy and staff literally reached over me to lock up breakfast. Was very uncomfortable and disappointing. My infant was crawling on the floor in our room and when we picked her up the toes of her sneakers and the knees of her jeans were black from how dirty the floor was. The bathroom was dirty and there was hair left on the toilet and in the tub. The faucet in the tub was about to fall off. There was something splattered and dried on the wall in the kitchen and bathroom door. One of the beds had what looked to be blood stains on it and more splattering of something on the wall above the beds. Price was affordable but would happily pay more for cleanliness and friendly service.

2025-09-27 • via Nuitee
N
Nicole
10
Pros:

All so wonderful.

2025-09-25 • via Nuitee
L
Lorraine
8
Comfy bed, stay again
Pros:

Add meat to breakfast. Waffles good. Coffee bad. Shower water cold n hot. Comfy bed. AC worked well. Big room. Full size frig good.

2025-09-25 • via Nuitee
A
Allison
10
Pros:

Very nice place to stay. Beds were comfortable and our stay was very pleasant

2025-09-22 • via Nuitee
R
Rob • family
4
Pros:

Motel needs to be updated and cleaned. The rusty refrigerator made a consistant clicking sound throughout the night. The bathtub was dirty. Moldy furniture on the deck along with oreo cookies and a brown fudge-like substance that I covered up with a towel. Air condition was leaking a wet green substance that I also covered up with a different towel. When I asked about the condition of the room and said I was leaving, the person at the front desk immediately offered a refund for the next two days (I only had to pay for one night.) There was no discussion of offering a different room, so my three night stay turned into one night and I went home. Icing on the cake is that the motel didn't give me the promised refund. A week later the full charge was still on my credit card bill! I had to dispute the charge through my credit card.

2025-09-21 • via Nuitee
J
Joel
8
Pros:

Good stay, I recommend.

2025-09-21 • via Nuitee
D
DAVID
2
Pros:

Fire alarm system was tested at 7:00 am. Pipe broke and water was all over the hallways. There was pink mold in the toilet and black mold in the shower. Last of all there was no hot water in the shower.

2025-09-20 • via Nuitee
K
Kenneth
10
Pros:

Overall amazing experience. Only complaints are the random pair of socks next to the bed and the beds are not very comfortable. Great service, everyone was friendly, continental breakfast was good, loved our balcony and the small kitchenette in the room is a fantastic idea.

2025-09-19 • via Nuitee
A
Angela
8
Pros:

The hotel was adequate for a beach town.
It was near a bunch of restaurants and activities for families.

2025-09-16 • via Nuitee