Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Comfortable and clean rooms
Cons:
High prices for food and services
Some cleanliness issues noted
Rooms could use improvement, like better amenities

Categories

Cleanliness
8.51
Several reviews highlighted clean rooms, but there were mentions of dust and issues with the room.
Service
9.28
Multiple reviews praised the staff's kindness and helpfulness.
Location
9.32
The location was frequently mentioned as excellent and convenient for sightseeing.
Room Quality
8.57
Guests found the rooms comfortable and spacious, though some noted issues such as outdated features and high prices.
Amenities
8.8
General sentiment indicates some good amenities, but a few guests expected more like fridges and microwaves.
Value for Money
8.06
Concerns over high prices for meals and rooms, suggesting some guests feel the value could be better.
Food and Beverage
8.81
Positive feedback on breakfast and the bar menu, but a significant complaint on the cost of a dinner meal.
Overall Experience
9.08
Overall positive experiences noted, with numerous guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:12

Property Description

Luxurious Accommodation

Experience the epitome of luxury at Sheraton Grand Sydney Hyde Park with fully-refurbished rooms offering stunning views of Sydney CBD and Hyde Park. Indulge in the comfort of separate bathtub and shower, with select suites featuring a private balcony and spa bath for the ultimate relaxation.

The Gallery Dining Experience

Unwind in the social ambiance of The Gallery, where you can enjoy a morning coffee or afternoon tea in a relaxed setting. Whether it's a quick bite or a leisurely meal, this space is perfect for meeting and dining with friends or colleagues.

Rooftop Health Club and Sheraton Club

Elevate your stay with access to the rooftop Health Club, complete with an indoor heated pool, a 24-hour fitness centre, and an award-winning day spa. For an exclusive experience, visit the Sheraton Club on Level 21 for breathtaking views of Hyde Park, continental breakfast, and evening drinks with canapés.

Book now to elevate your Sydney experience at Sheraton Grand Sydney Hyde Park.

Important information:

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

Please note that there is a 1.95% charge when you pay with a credit card.

Please note that the charge for self-parking is AUD 65 per day, and valet parking is AUD 95 per day. This includes car park reentry.

Please note a government issued photo identification card is required upon check-in.

Sheraton Club dress code during the evening drinks and canapés service is smart casual with appropriate footwear. Thongs/flip-flops and hotel slippers are not permitted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

8.8
Based on 5059 reviews
Cleanliness: 8.51
Service: 9.28
Location: 9.32
Room Quality: 8.57
Amenities: 8.8
Value for Money: 8.06
Food and Beverage: 8.81
Overall Experience: 9.08
L
Leslie • couple • au
9
2026-09-12 • via Nuitee
L
Luiza • extended_group • br
10
Ótimo!!
Pros:

Quarto muito confortável, todos atendentes muito solícitos!!! Experiência incrível!!! Localização ótima!!!

2026-09-11 • via Nuitee
S
Sajid • couple • fr
10
Pros:

J’ai particulièrement apprécié le club, la salle de sport ainsi que la propreté irréprochable de l’établissement.

Je tiens également à souligner l’accueil et le grand professionnalisme de Lucille. Pour nous, Français, sa présence et sa disponibilité ont été un véritable plus et ont largement contribué à rendre notre séjour encore plus agréable et inoubliable.

Si je peux donner un conseil aux futurs résidents, n’hésitez surtout pas à prendre dans vos réservation l’option d’accès au club Sheraton : vous ne le regretterez vraiment pas !

Cons:

Je trouve le hall d'entrée trop "classic" voir assez vieillot et pour avoir réservé une chambre au 20ème étage je m'attendais a entendre moins de bruit de rue et surtout de travaux.

2026-09-09 • via Nuitee
A
Alyson • solo_traveller • au
10
Beautiful stay, clean room, loved every minute
Pros:

Super clean rooms, amazing breakfast!!

Cons:

Absolutely loved everything, nothing to dislike

2026-09-09 • via Nuitee
L
Leo • solo_traveller • au
8
Cons:

I got sick after staying, came down with a cold. I think the elevator needed to be more sanitary

2026-09-07 • via Nuitee
S
Sarah • couple • au
10
2026-09-06 • via Nuitee
E
Edith • family_with_children • za
9
Lovely hotel right next to the train station as well as on the Big Red Bus route. Luxury Mall righ.
Pros:

Amazing

Cons:

Nothing

2026-09-05 • via Nuitee
H
Helen • couple • au
7
2026-09-03 • via Nuitee
S
Sue • couple • au
8
Very nice hotel in a good location
Pros:

Lovely big room, good location

2026-08-31 • via Nuitee
Y
yuya • solo_traveller • jp
10
2026-08-31 • via Nuitee
M
Mary • couple • au
9
2026-08-31 • via Nuitee
N
Neelam Naheed • couple • au
9
Club facility Was average..
Pros:

Club room

Cons:

Very stingy serving alcohol drinks, we had to get up and go to the bar to ask for drinks. Food was ok not very impressive.

2026-08-31 • via Nuitee
J
Jesse • couple • au
10
2026-08-30 • via Nuitee
M
Matina • couple • au
2
2026-08-30 • via Nuitee
L
Ly • family_with_children • au
7
2026-08-30 • via Nuitee
W
Walker • couple • au
8
2026-08-28 • via Nuitee
J
Jessica-Lee • family_with_children • au
6
2026-08-28 • via Nuitee
S
Sally • couple • au
7
2026-08-28 • via Nuitee
D
david • couple • au
10
2026-08-27 • via Nuitee
A
Andrea • couple • au
7
Pros:

Bed, gym and location.

Cons:

The check in process was impersonal, but it is a big hotel and they were busy.

2026-08-26 • via Nuitee