Avani Melbourne Box Hill Residences

Hotels
•
Avani Hotels & Resorts
9.4 (1847 reviews)
12-14 Nelson Road , Box Hill , au

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice modern design
Cons:
Infrequent cleaning
Noise issues
Some amenities unavailable during the stay

Categories

Cleanliness
8.39
Only cleaned and serviced once per week, insufficient bedding changes.
Service
9.99
Staff were genuinely warm and attentive, creating a welcoming atmosphere.
Location
9.9
Conveniently located near shopping centres and train station.
Room Quality
8.85
Nice modern design and well-equipped kitchen; however, some issues noted with noise.
Amenities
8.88
Great rooftop pool and gym, though the pool was unavailable at times.
Value for Money
9.84
Good value for the overall offerings despite some additional charges.
Food and Beverage
9.39
Dining options offered delicious food and great ambience.
Overall Experience
9.99
A memorable experience with exceptional service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:01

Property Description

Fresh Interiors and Stylish Rooftop Amenities
Avani Melbourne Box Hill Residences offers guests a modern and inviting atmosphere with fresh interiors and stylish rooftop amenities, perfect for relaxation and enjoyment.

Spacious Entertaining Areas and Outdoor Heated Pool
The hotel provides spacious entertaining areas for social gatherings or relaxation. Guests can also take a refreshing dip in the outdoor heated pool while enjoying views over Box Hill Gardens.

Fully-Equipped Suites with Private Balconies
All suites at Avani Melbourne Box Hill Residences are equipped with air conditioning, a flat-screen TV, and a fully-equipped kitchen. Guests can unwind in their own private balcony and dining area, ensuring a comfortable and convenient stay.

Experience the perfect blend of comfort and style at Avani Melbourne Box Hill Residences. Book now for an unforgettable stay!

Important information:

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

Please note when booking more than 4 rooms, different policies and additional supplements may apply.

Please note a AU $100 credit card pre authorization is required upon arrival. You should be reimbursed within 7 days of check-out, subject to an inspection of the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 18 per day.

Location

Guest Reviews

9.4
Based on 1847 reviews
Cleanliness: 8.39
Service: 9.99
Location: 9.9
Room Quality: 8.85
Amenities: 8.88
Value for Money: 9.84
Food and Beverage: 9.39
Overall Experience: 9.99
D
Donna • couple • au
10
2026-04-11 • via Nuitee
A
Albert • solo_traveller • au
9
Really nice rooms, would stay there again.
Pros:

Location was great and price at short notice was fantastic.
Really clean and modern rooms.

2026-04-10 • via Nuitee
R
Ravishankar • family_with_children • au
9
Completely Satisfied
Pros:

the location and neatness

Cons:

Not applicable

2026-04-10 • via Nuitee
R
Rhonda • extended_group • au
9
Pros:

It was close to the Box Hill hospital

2026-04-09 • via Nuitee
T
Tommy • family_with_children • au
2
Pros:

Nothing

Cons:

Rude people arrogant staff

2026-04-09 • via Nuitee
D
Dihua • family_with_children • au
10
2026-04-09 • via Nuitee
K
Katie • family_with_children • au
10
Pros:

Nice and close to hospital.

2026-04-08 • via Nuitee
M
Melinda • couple • au
10
Pros:

Nice and clean good sized room for the price.

2026-04-08 • via Nuitee
F
Fengli • couple • cn
7
2026-04-07 • via Nuitee
R
ruby • solo_traveller • au
10
amazing
Pros:

The room was very large and clean. I loved my stay and it exceeding my expectations. There was also a pool with excellent gym and sauna! Great location and staff.

Cons:

none

2026-04-05 • via Nuitee
L
Liam • family_with_children • au
8
Pros:

Pretty much everything was great, the staff were lovely and really helpful, the room was clean and had everything we needed.

Cons:

The couch was so uncomfortable to sit on.

2026-04-05 • via Nuitee
F
Felicia • extended_group • id
4
Pros:

The location was good

Cons:

The booking.com listing for this property was misleading to the reality. i booked for a 2 king bed but got 1 king and 1 queen sized bed

2026-04-05 • via Nuitee
• couple • au
10
2026-04-05 • via Nuitee
A
Adelisa • couple • au
1
2026-04-05 • via Nuitee
J
julie • extended_group • au
8
Good location for our event
Pros:

View

2026-04-04 • via Nuitee
S
Shelly • couple • au
10
Pros:

Very quiet location, good view, clean environment.

2026-04-03 • via Nuitee
A
Amanda • couple • nz
9
Almost perfect
Pros:

The apartment was fantastic: spacious, light, modern and with a well-equipped kitchen. The location was very convenient, parking was easy (assuming you have booked and paid for a spot) and it was a short walk to the supermarket. Staff were friendly and helpful.

Cons:

They obviously don’t replace things that are broken or lost. We had six forks but only three knives, three saucers but only two tea cups, four wine glasses but only one water glass. They also need to do regular checks for things that require minor maintenance e.g. our toilet seat was very loose and wobbly, and the bedroom door was squeaky.

2026-04-03 • via Nuitee
J
Jillian • solo_traveller • au
9
The location was perfect for us, being opposite Epworth Eastern. The apartment was lovely; next time hopefully we’ll com
Pros:

Great staff, very helpful with responding to my queries before arrival.
Perfect location for our needs.

2026-04-03 • via Nuitee
M
Michelle • extended_group • au
9
Perfect for what we needed
Pros:

Location was great rooms were spacious and the pool was fabulous

2026-04-02 • via Nuitee
M
Maree • couple • au
9
Pros:

Location for us was great
Staff were very helpful

2026-04-01 • via Nuitee