Avani Melbourne Box Hill Residences

Hotels
Avani Hotels & Resorts
9.4 (1992 reviews)
12-14 Nelson Road , Box Hill , au

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice modern design
Cons:
Infrequent cleaning
Noise issues
Some amenities unavailable during the stay

Categories

Cleanliness
8.39
Only cleaned and serviced once per week, insufficient bedding changes.
Service
9.99
Staff were genuinely warm and attentive, creating a welcoming atmosphere.
Location
9.9
Conveniently located near shopping centres and train station.
Room Quality
8.85
Nice modern design and well-equipped kitchen; however, some issues noted with noise.
Amenities
8.88
Great rooftop pool and gym, though the pool was unavailable at times.
Value for Money
9.84
Good value for the overall offerings despite some additional charges.
Food and Beverage
9.39
Dining options offered delicious food and great ambience.
Overall Experience
9.99
A memorable experience with exceptional service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:01

Property Description

Fresh Interiors and Stylish Rooftop Amenities
Avani Melbourne Box Hill Residences offers guests a modern and inviting atmosphere with fresh interiors and stylish rooftop amenities, perfect for relaxation and enjoyment.

Spacious Entertaining Areas and Outdoor Heated Pool
The hotel provides spacious entertaining areas for social gatherings or relaxation. Guests can also take a refreshing dip in the outdoor heated pool while enjoying views over Box Hill Gardens.

Fully-Equipped Suites with Private Balconies
All suites at Avani Melbourne Box Hill Residences are equipped with air conditioning, a flat-screen TV, and a fully-equipped kitchen. Guests can unwind in their own private balcony and dining area, ensuring a comfortable and convenient stay.

Experience the perfect blend of comfort and style at Avani Melbourne Box Hill Residences. Book now for an unforgettable stay!

Important information:

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

Please note when booking more than 4 rooms, different policies and additional supplements may apply.

Please note a AU $100 credit card pre authorization is required upon arrival. You should be reimbursed within 7 days of check-out, subject to an inspection of the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 18 per day.

Location

Guest Reviews

9.4
Based on 1992 reviews
Cleanliness: 8.39
Service: 9.99
Location: 9.9
Room Quality: 8.85
Amenities: 8.88
Value for Money: 9.84
Food and Beverage: 9.39
Overall Experience: 9.99
Y
Yunmei couple au
9
2026-06-05 via Nuitee
K
Krystal family_with_children au
10
Pros:

It was beautiful and clean. Car parking below. Staff were lovely! Infinity pool at night time looking over the city was 👌

Cons:

Nothing

2026-06-02 via Nuitee
R
Rachel couple nz
10
2026-06-02 via Nuitee
M
Man Kit solo_traveller hk
8
2026-05-30 via Nuitee
G
Gaetano solo_traveller au
8
2026-05-30 via Nuitee
T
Tianyi solo_traveller au
8
2026-05-30 via Nuitee
T
tao couple au
10
A short but sweet and beautiful stay, perfect for our 10 month anniversary. Thank you!
Pros:

Everything. The staff were super friendly, the rooftop pool and spa/view was exceptional! Our room was clean, spacious, modern and had everything we needed. A massive shower with great water pressure and we had an amazing view from our apartment. Felt like we were in the city!

Cons:

Nothing

2026-05-28 via Nuitee
M
Mark couple au
9
2026-05-28 via Nuitee
S
S.Juliette solo_traveller au
9
Helpful front office Staff on the premises and clean, secure, and safe!
Pros:

Location, safe, clean and comfortable, and your FO staff are welcoming and helpful, given my osteoarthritis hinders and is painful when walking.
But also If i stand too long.

Cons:

I’m acutely aware of the increased cost of living, however i do question the additional cost of $30per night for carpark. Avani is not the only ones charging for carpark space, but a carpark space was “courtesy” and all part of bringing business to “accommodation places” and patronage.
More and more of my networks (locally, nationwide, and overseas) are now taking the time to research accommodations offering “No Pay Carpark”, and to enjoy free Carpark at the time, and returning in the future as well as spreading the word.

2026-05-26 via Nuitee
M
Marion couple au
10
2026-05-26 via Nuitee
R
Russell family_with_children au
6
Close if you need to go to the hospital
Pros:

Pool, gym, sauna to

Cons:

Outside balcony wasn't clean
Air conditioner doesn't have a cooler setting than 19 degrees

2026-05-25 via Nuitee
J
jinchao couple au
9
2026-05-23 via Nuitee
D
David solo_traveller au
5
2026-05-21 via Nuitee
E
Elizabeth solo_traveller au
10
2026-05-20 via Nuitee
P
phoebe683 NONE Melbourne, Victoria
10
Amazing views in Box Hill
Pros:

We needed accomodation close to Box Hill hospital. This was an easy 5 minute walk away. Luxurious apartment - full kitchen & laundry. Great views from inside the rooms as well as the balcony. We sat having breakfast watching the balloons fly by in the morning. Pool and spa on the rooftop is stunning. Staff were all very friendly and helpful.

2026-05-15 via Tripadvisor
M
michael solo_traveller au
10
Excellent, my choice when I stay in town, central to everything I need in all 4 directions
Pros:

Nothing not to like

Cons:

Everything was great

2026-05-14 via Nuitee
C
Cullinane couple au
9
2026-05-12 via Nuitee
S
Simon solo_traveller au
10
Great, highly recommend
Pros:

Very clean, modern and comfortable.

Cons:

Nothing

2026-05-12 via Nuitee
O
overadeeppond NONE Melbourne, Victoria
10
Hidden Gem
Pros:

I recently stayed at a hotel in Box Hill and it was honestly the cleanest place I’ve ever stayed in. The room was immaculate, with a spotless bathroom and a full kitchen that had everything needed for a comfortable stay.

The balcony offered fantastic views, and the air conditioning worked perfectly the entire time. One of the highlights was definitely the infinity pool and large spa on the 19th floor — the views from up there were incredible, especially at night.

The staff were also extremely welcoming, friendly, and helpful throughout my stay. I would happily stay here again and highly recommend it to anyone visiting Box Hill.

2026-05-11 via Tripadvisor
R
Rone Dog solo_traveller au
9
2026-05-11 via Nuitee