Avani Melbourne Box Hill Residences

Hotels
Avani Hotels & Resorts
9.4 (1847 reviews)
12-14 Nelson Road , Box Hill , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice modern design
Cons:
Infrequent cleaning
Noise issues
Some amenities unavailable during the stay

Categories

Cleanliness
8.39
Only cleaned and serviced once per week, insufficient bedding changes.
Service
9.99
Staff were genuinely warm and attentive, creating a welcoming atmosphere.
Location
9.9
Conveniently located near shopping centres and train station.
Room Quality
8.85
Nice modern design and well-equipped kitchen; however, some issues noted with noise.
Amenities
8.88
Great rooftop pool and gym, though the pool was unavailable at times.
Value for Money
9.84
Good value for the overall offerings despite some additional charges.
Food and Beverage
9.39
Dining options offered delicious food and great ambience.
Overall Experience
9.99
A memorable experience with exceptional service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:01

Property Description

Fresh Interiors and Stylish Rooftop Amenities
Avani Melbourne Box Hill Residences offers guests a modern and inviting atmosphere with fresh interiors and stylish rooftop amenities, perfect for relaxation and enjoyment.

Spacious Entertaining Areas and Outdoor Heated Pool
The hotel provides spacious entertaining areas for social gatherings or relaxation. Guests can also take a refreshing dip in the outdoor heated pool while enjoying views over Box Hill Gardens.

Fully-Equipped Suites with Private Balconies
All suites at Avani Melbourne Box Hill Residences are equipped with air conditioning, a flat-screen TV, and a fully-equipped kitchen. Guests can unwind in their own private balcony and dining area, ensuring a comfortable and convenient stay.

Experience the perfect blend of comfort and style at Avani Melbourne Box Hill Residences. Book now for an unforgettable stay!

Important information:

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

Please note when booking more than 4 rooms, different policies and additional supplements may apply.

Please note a AU $100 credit card pre authorization is required upon arrival. You should be reimbursed within 7 days of check-out, subject to an inspection of the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 18 per day.

Location

Guest Reviews

9.4
Based on 1847 reviews
Cleanliness: 8.39
Service: 9.99
Location: 9.9
Room Quality: 8.85
Amenities: 8.88
Value for Money: 9.84
Food and Beverage: 9.39
Overall Experience: 9.99
T
Tahir solo_traveller id
9
2026-02-12 via Nuitee
J
Jia solo_traveller au
10
2026-02-11 via Nuitee
L
Lisa family_with_children au
8
Reliable and well-located serviced apartments that worked extremely well for a last-minute visit.
Pros:

The central Box Hill location is a real strength, with easy access to transport, the hospital, SkyBus to the airport, and plenty of dining and shopping nearby. The apartment was clean, comfortable and well laid out, with a good-sized kitchen and the option of two bedrooms, which can be hard to find. Staff were thoughtful and proactive, including a call on Christmas Eve to confirm our arrival time, which was genuinely appreciated.

2026-02-09 via Nuitee
D
Diamond couple au
5
2026-01-31 via Nuitee
L
Lole family_with_children au
10
2026-01-31 via Nuitee
A
Ali family_with_children au
9
Pros:

Clean and spacious

Cons:

Parking,. You have to pay extra with no dedicated spot.

2026-01-30 via Nuitee
E
Elen family_with_children au
8
Pros:

Modern, clean apartment.

Cons:

Parking is about $25/night. We decided to wing it and find free parking on street after 6pm.

2026-01-29 via Nuitee
K
Kellie couple au
1
2026-01-29 via Nuitee
B
Benjamin family_with_children au
10
Pros:

Location was amazing.
Very Clean and comfortable great views fantastic rooftop pool!

Cons:

Nothing

2026-01-28 via Nuitee
W
Watts couple au
10
Pros:

Location was perfect due to hospital procedure. Walking distance to hospital and a perfect apartment making it comfortable and enjoyable for us both.
Staff were very friendly and made us welcome.

2026-01-28 via Nuitee
K
kangcai extended_group au
1
2026-01-27 via Nuitee
A
Aleisha family_with_children au
10
Pros:

Chris - Customer Service Officer was fantastic. Always happy to help.

2026-01-27 via Nuitee
T
Tamie family_with_children au
10
2026-01-27 via Nuitee
L
liyanage extended_group lk
9
2026-01-26 via Nuitee
A
Alaa family_with_children au
9
2026-01-26 via Nuitee
K
Kathryn family_with_children au
9
2026-01-26 via Nuitee
C
Chengyang solo_traveller au
8
2026-01-26 via Nuitee
D
Doris family_with_children au
10
2026-01-25 via Nuitee
M
Matthew family_with_children au
10
2026-01-24 via Nuitee
M
Muzblue couple au
9
2026-01-24 via Nuitee