Best Western Plus North Joliet

Hotels
•
Best Western Plus
7.9 (123 reviews)
3231 Norman Avenue , Joliet , US
+1 815-439-4200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional/attentive service
Very clean rooms
Good/Great breakfast
Comfortable rooms
Convenient location
Good value/price
Cons:
Noise/disturbances from other guests
Pool (and some rooms) need upgrades
Shower pressure/controls issue
Isolated breakfast complaint ('Café da manhã' listed as con)

Categories

Cleanliness
9
Multiple reviews praise exceptional cleanliness (e.g., 'niezwykle czysto', 'Very clean', 'nice clean room').
Service
8.7
Consistently positive comments about staff being friendly and attentive ('Wyjątkowa obsługa', 'staff were friendly', 'Well taken care of friendly staff').
Location
8
Several mentions of good, convenient location ('The price, the location.', 'conveniently located for anything you need and the interstate', 'Good location').
Room Quality
7
Mixed feedback: some guests found rooms comfortable and clean, while others request upgrades and note issues (shower pressure, requests for room upgrades).
Amenities
6.5
Limited mentions; pool is noted as needing upgrades ('Needs upgrades especially to the pool'), indicating below-expectation amenities.
Value for Money
8.5
Price is listed as a pro by guests ('The price'), suggesting good perceived value.
Food and Beverage
8
Breakfast is frequently praised ('Great breakfast', 'Good breakfast'), though one comment lists 'Café da manhã' as a con, indicating an isolated issue.
Overall Experience
7.5
Generally pleasant stays and explicit positive overall comments ('Excellent place to stay', 'My stay was great'), tempered by noise disturbances and some room/bath issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Luxurious Accommodation
Best Western Plus North Joliet offers pet-friendly accommodation with private bathrooms, free toiletries, and cozy seating areas in select rooms. Enjoy the convenience of free WiFi and flat-screen TVs with cable channels during your stay.

Exceptional Service
Experience top-notch hospitality with a 24-hour front desk ready to assist you at any time. Whether you need local recommendations or extra amenities, our staff is dedicated to making your stay memorable and hassle-free.

Convenient Location
Explore nearby attractions like the Joliet Area Historical Museum and Chicagoland Speedway, just a short distance from the hotel. With Midway International Airport also within reach, your travel plans are made easy when you stay at Best Western Plus North Joliet.

Book now for a delightful stay at our pet-friendly hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 123 reviews
Cleanliness: 9
Service: 8.7
Location: 8
Room Quality: 7
Amenities: 6.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 7.5
N
Nicole • couple • us
10
Very pleasant, quiet, clean and conveniently located hotel! Perfect place to rest and refuel.
Pros:

Clean, comfortable and extremely convenient for everything we needed to rest and refuel after a long drive. Peaceful and pleasant stay all around!

Cons:

Nothing negative to say, we enjoyed our stay.

2026-11-03 • via Nuitee
J
Joseph • extended_group • us
10
2026-10-31 • via Nuitee
A
Anna • family_with_children • pl
10
Pros:

Wyjątkowa obsługa hotelu i niezwykle czysto!!!

2026-10-21 • via Nuitee
S
Scott • solo_traveller • us
7
2026-10-15 • via Nuitee
G
Gomoll • solo_traveller • us
10
Pros:

Great breakfast nice clean room staff were friendly

2026-10-11 • via Nuitee
K
Kendall • solo_traveller • us
5
Pros:

The price, the location.

Cons:

There was a couple fighting loudly on and off all night long and it kept us awake.

2026-10-09 • via Nuitee
S
Scapini • solo_traveller • br
8
Cons:

Café da manhã.

2026-09-11 • via Nuitee
T
Terry Summers • solo_traveller • us
8
2026-09-02 • via Nuitee
L
Larry • solo_traveller • us
10
Pros:

Very clean quiet

2026-08-18 • via Nuitee
U
Upendra • couple • us
9
Excellent place to stay.
Pros:

Good location. Our stay was pleasant. Good breakfast. Rooms were very comfortable..

Cons:

This is a minor complaint. The shower pressure was too high to the point it actually hurt. I wished they had separate controls for hot and cold water and didn’t have to go to maximum water flow to get hot temperature. Why do you have to have hot water at maximum velocity of water?

2026-08-10 • via Nuitee
D
David • solo_traveller • mx
4
2026-08-09 • via Nuitee
K
Katherine • family_with_children • us
8
2026-07-19 • via Nuitee
W
William • solo_traveller • us
9
2026-07-12 • via Nuitee
A
Asia • couple • us
6
Needs upgrades especially to the pool and rooms
Cons:

Needs up grades

2026-07-06 • via Nuitee
L
Lance • solo_traveller • us
10
Pros:

It is conveniently located for anything you need and the interstate

2026-06-22 • via Nuitee
H
Hamlin • solo_traveller • us
8
2026-06-09 • via Nuitee
M
Matthew • couple • us
8
My stay was great breakfast was great will definitely be coming back soon
Pros:

Well taken care of friendly staff

Cons:

People being noisy

2026-06-02 • via Nuitee
M
Mcnair • couple • us
3
2026-05-29 • via Nuitee
K
Katy • solo_traveller • us
9
2026-05-23 • via Nuitee
K
Kathleen • solo_traveller • us
5
Room keys did not consistently work. Beds are hard as a rock.
Pros:

Not too much.

Cons:

Front desk service could be better. My room keys worked when they wanted to. I got locked out of my room at 3 AM after taking my dog out. I waited outside my room for 20 minutes trying to get in.
The next morning, I told the front desk that my keys didn’t work at 3 AM and he didn’t seem to bother bothered about it.
The bed is hard as a rock so if you like extra firm, this might be the place for you.

2026-04-26 • via Nuitee