Tru By Hilton Terrell

Hotels
Tru by Hilton
8.9 (383 reviews)
200 Olivia Drive , Terrell , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Cons:
Thin walls
Inadequate soundproofing
Service issues during breakfast

Categories

Cleanliness
8.53
Consistently mentioned as clean but some noted concerns about the overall nature of certain rooms.
Service
10
Staff described as friendly and helpful, with positive mentions about their efforts to meet guest needs.
Location
9.5
Location praised as convenient and great, with guests appreciating its proximity to amenities.
Room Quality
8.04
Mixed reviews about room quality; some found rooms small and inadequate soundproofing.
Amenities
8.99
Basic amenities mentioned positively but some concerns about offerings and availability.
Value for Money
9.02
Generally perceived as a good value for a clean and convenient stay.
Food and Beverage
7.98
Breakfast was adequate but some issues noted with freshness and service.
Overall Experience
9.13
Overall positive experience highlighted by cleanliness and service, despite some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:29

Property Description

Modern Accommodations
Tru By Hilton Terrell offers stylish and air-conditioned rooms with private bathrooms and free WiFi. Each room features a flat-screen TV and complimentary toiletries, ensuring a comfortable stay for every guest.

Convenient Amenities
Guests can enjoy the convenience of a 24-hour front desk staffed with knowledgeable personnel ready to assist with any inquiries. The property is non-smoking, providing a clean and healthy environment for all visitors.

Prime Location
Located just a short distance from popular attractions like the Dallas Holocaust Museum and Dallas World Aquarium, Tru By Hilton Terrell is the ideal choice for travelers seeking comfort and accessibility during their stay in Terrell.

Experience a perfect blend of modern comfort and convenience at Tru By Hilton Terrell. Book your stay now for an unforgettable hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 383 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 8.04
Amenities: 8.99
Value for Money: 9.02
Food and Beverage: 7.98
Overall Experience: 9.13
D
Detra couple us
10
The beds were comfortable and we had plenty of towels
Pros:

It was very clean and the staff was very polite

2026-04-03 via Nuitee
T
Tito family_with_children us
9
Pros:

Everything except for breakfast

Cons:

Breakfast was not so good

2026-03-12 via Nuitee
K
Keith solo_traveller us
9
2026-03-09 via Nuitee
J
Jeffrey couple us
2
Pros:

No female maid let me give them foot massage

2026-03-04 via Nuitee
A
April family_with_children us
10
2026-03-02 via Nuitee
R
RALPH extended_group us
8
2026-02-23 via Nuitee
P
Phillip couple us
9
2026-02-13 via Nuitee
C
Chrystal couple us
5
Peaceful
Pros:

It was quiet

Cons:

The floors

2026-02-12 via Nuitee
M
Mel couple us
8
2026-01-20 via Nuitee
S
Steven solo_traveller us
7
2026-01-19 via Nuitee
M
Mindy couple us
9
Tru Hilton Terrell was a great stay and I would stay again.
Pros:

Good breakfast nice pool

Cons:

I hit bed rail on the bed edge so often I have bruises. Not good for getting up in the middle of the night or just getting on the bed.

2026-01-19 via Nuitee
D
David family_with_children us
10
Nice
Pros:

Nice

Cons:

No answer

2026-01-17 via Nuitee
A
Ashanti couple us
10
Love my stay and my room very comfortable and clean
Pros:

Location

Cons:

Nothing

2026-01-15 via Nuitee
S
Sheila couple us
8
2026-01-11 via Nuitee
B
Bridget couple us
10
Pros:

Nice, clean and our goto hotel when in Terrell.

2026-01-10 via Nuitee
M
Martina couple us
10
Excepcional me quedaré ahí cada q viaje a Texas
Pros:

Muy limpio

2026-01-02 via Nuitee
S
shelia couple us
8
2026-01-01 via Nuitee
J
Jocelyn family_with_children us
10
Cant wait to book again!
Pros:

Very welcoming and the staff had great personality.
Right as i walked in i could smell the cleanliness and great vibes

2025-12-29 via Nuitee
B
Barbara couple us
5
Ok experience not great
Pros:

Breakfast adequate

Cons:

No coffee maker in room
Coffee in lobby not fresh

2025-12-25 via Nuitee
L
Lanette couple us
5
Great location but not a quiet stay.
Pros:

Location was great

Cons:

Walls are very thin. Neighboring room occupants talked in a normal tone but we could hear every word they said. The snoring included.

2025-12-07 via Nuitee